Dr. Kathy Gosser, Yum! Center for Global Franchise Excellence at the University of Louisville

FranchiseU!

FranchiseU! is your inside track to the franchise world—whether you’re a franchisee, franchisor, investor, entrepreneur, corporate exec, or just franchise-curious. Hosted by Dr. Kathy Gosser, a leading voice in franchise education, the podcast features insightful interviews with industry pros and rising stars, from franchise owners to C-suite leaders, support specialists, scholars, and students. Each episode dives into real stories, lessons learned, and strategies that shape the franchise industry. Dr. Gosser brings her expertise and energy to every conversation, unpacking key takeaways and of...

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Autor

Dr. Kathy Gosser, Yum! Center for Global Franchise Excellence at the University of Louisville

Kategorie

Business

Podcast-Website

business.louisville.edu

Neueste Folge

10. Nov 2026

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Brian Goldstein: From Taco Bell Team Member to Multi-Brand Franchise Owner 24.11.2025

In this episode of FranchiseU!, Dr. Kathy Gosser sits down with  Brian Goldstein , President and Owner of  Fulenwider Enterprises , to explore one of the most remarkable career journeys in the restaurant industry. Brian started at Taco Bell at just 16½ years old and worked his way up through nearly every leadership position imaginable, ultimately serving as COO of KFC and leading its national oper...

Leadership, Transparency, and Grit: How Ryan Parsons Turned One Idea into a Family of Franchise Brands 10.11.2025

 From graphic designer to CEO of a national family of franchise brands, Ryan Parsons has built a career defined by creativity and purpose. As the co-founder of the ‘Brothers That Just Do Gutters’ and now CEO of Evive Brands, Ryan shares how he's leading five franchise systems that help people live and thrive from home care to home improvement.   From graphic designer to CEO of a national family of...

Building a Franchise Legacy: In Conversation with David Blackburn 28.10.2025

What does it take to build more than 160 McAlister’s Deli restaurants, lead nearly 8,000 employees, and still live by the motto “Have fun. No regrets.”? In this episode of FranchiseU!, host Dr. Kathy Gosser interviews David Blackburn , founder, former CEO, and current chairman of Southern Rock Restaurants , the largest McAlister’s Deli franchisee in the United States. From his humble start at Bona...

From Gridiron Glory to Franchise Empire: The Journey of Ed Muransky 14.10.2025

From winning a Super Bowl with the Raiders to building one of the largest Auntie Anne’s franchise groups in the country, Ed Muransky has lived two extraordinary careers. In this episode of FranchiseU! , host Dr. Kathy Gosser sits down with Ed Muransky , founder and CEO of the Muransky Companies , to discuss how lessons from the NFL shaped his approach to business and leadership. He shares how he g...

From Combat Controller to Crumbl Cookies: The Journey of Nicholas Jewell 30.09.2025

What do combat missions, data analytics, and warm cookies fresh from the oven all have in common? That is all part of my guest's incredible journey. Today I am joined by Nicholas Jewel, who is a decorated veteran-turned-entrepreneur, and now a multi-unit franchisee of Crumbl Cookies. While earning two Bronze stars as a combat controller in the Air National Guard, Nicholas led with courage, innovat...

Finding Your True Colors: Ally Van Iten, House of Colour USA’s CEO on Beauty, Flexibility, and Franchising 16.09.2025

You know what's great about franchising? It is that almost any concept can be franchised. And there's one I hadn't thought about. That is in the world of beauty, determining what colors look best on you. It's something that maybe those of us knew in the 80s and 90s, but House of Colour USA really knows what they're doing today. And I had the opportunity to visit House of Colour in this podcast wit...

From BrightStar to Founder to Founder: Shelly Berkowitz's Journey of Resilience and Passion in Franchising 02.09.2025

In this episode of FranchiseU! , host Dr. Kathy Gosser speaks with Shelly Berkowitz, the esteemed founder of BrightStar Care. Berkowitz shares her inspiring journey from her early days working in corporate jobs to founding BrightStar, a premier medical and non-medical home healthcare and medical staffing service franchise. She recounts the challenges and successes she faced while growing BrightSta...

Breaking Records & Building Brands: Ron Taylor’s Franchise Story 19.08.2025

I have an opportunity, in my line of work, to talk to a lot of franchisees and a lot of franchisors. It's always enlightening, but it's very rare to be able to talk to someone who has been a franchisee of multiple brands and continues to give back even now with consulting. So join me in this episode of FranchiseU! when I talk with Ron Taylor. Ron has been a very successful franchisee of Edible Bra...

Inside Magnolia Bakery: Success, Expansion, and the Art of Baking with Bobbie Lloyd and Jason Mattes 05.08.2025

So many of us have heard about Magnolia Bakery. It's been famous from TV shows like Sex in the City; and Only Murders in the Building. They have delicious cupcakes and banana pudding, just all the wonderful things. But what's really exciting is… Magnolia Bakery has just announced that they are going to start franchising here in the US and there are so many opportunities available. In this episode...

Exploring the Role and Impact of the International Franchise Association With Matt Haller and Jennifer Brandeen 22.07.2025

The International Franchise Association does so much to protect, enhance, and support the franchise model. It's really pretty incredible the amount of work they do, but sometimes people don't know exactly what do they do. So join me in this episode of FranchiseU! where I have the privilege of sitting down with Matt Hower, the CEO of the IFA and Jennifer branding the COO of the IFA, or they talk ab...

Agape Capitalism and a Family’s Legacy with Jane Abell and Tony Capuano from Donatos Pizza 08.07.2025

Agape Capitalism. What is that and why would I be talking about that on a franchising podcast? Well join me in this episode of FranchiseU! as I talk with Jane Abell and Tony Capuano of Donatos Pizza . Jane is the chairwoman of the board, and Tony is her son, who is also the Senior Vice President of Franchise Operations and Training.   They take us along the journey of Donatos when it was created b...

Revolutionizing Wellness: A Deep Dive into Next Health with COO Scott Svilich 24.06.2025

One thing that almost all of us have in common is the desire to live a healthy, long life. There is now a franchise to help with proactively taking control of your health. Join me in this episode of FranchiseU! as I talk with Scott Svilich , the COO of Next Health . The only large scale franchise providing medically backed healthcare services with a proactive approach to prioritizing health and fi...

Finding Your Niche: Franchising Success with Amy Leclerc 10.06.2025

Dr. Kathy Gosser interviews Amy Leclerc , co-founder of Sit Still Kids Salon franchise. The discussion covers Leclerc’s journey from advertising to leading a kids' hair salon franchise.   Highlights Include: Tips from a successful professional path Benefits of intuition and risk-taking Sage advice for potential franchisees A case study in growth and expansion plans Qualities of an ideal franchisee...

Navigating the Franchise World with James Hilovsky of FranDream 27.05.2025

Dr. Kathy Gosser interviews James Hilovsky , a dedicated franchise broker and the CEO of FranDream . Hilovsky shares his journey from spending 25 years at Del Taco to transitioning to franchise brokering. Highlights Include: Hilovsky's Early Career at Del Taco Piology Pizza and Franchise Operations Differences Between Corporate and Franchise Sides Evaluating Franchise Opportunities and Client Prof...

Building a Potbelly Dynasty: An Interview with Hampden Keil, COO of The Keil Group 13.05.2025

You should learn something new every day. Those words come from a new Potbelly franchisee, Hampden Keil, who started a multi-unit franchise with his father, Bryant Keil, the founder of Potbelly. Join me in this episode of FranchiseU! as we hear Hampden talk about his experience and how he and his dad are creating a Potbelly dynasty, starting with 13 restaurants with plans to add 15 more.   In this...

Harnessing Geofencing for Franchise Success: Insights from Ernesto Cullari and Barbara Wardell with the Cullari and Wardell Ad Agency 29.04.2025

I'm not the techiest person around. And so when I was approached to talk to a couple of folks about geofencing, I thought, geo what? So I had to take a look, find out what it was, but then it fascinated me, and it is a way for a small franchise to really maximize their foot traffic. So in this episode of FranchiseU!, I talk with Ernesto Cullari and Barbara Wardell, who've come up with an incredibl...

Bonny and Marcus Shelton (Bacon Enterprises, Inc.) 15.04.2025

In this episode of FranchiseU! , Dr. Kathy Gosser and Dr. Isabel Botero joined by Bonny and Marcus Shelton , who share their incredible journey as multi-generational KFC franchisees. The Sheltons recount the inspiring history of Bacon Enterprises, Inc., starting with Bonnie's father in the 1960s, through their significant contributions to the KFC community, and culminating in the successful exit f...

Jamie Krasnov (Apex Leadership Company) 01.04.2025

In this episode of FranchiseU!, Dr. Kathy Gosser speaks with Jamie Krasnov, CEO of Apex Leadership Company, about his journey from finance to philanthropy-driven entrepreneurship. Krasnov discusses his background in private equity, his passion for franchising, and the innovative fundraising solutions provided by Apex Leadership. Apex conducts fun runs and other events at schools to raise funds sig...

Erika Wasser (Prospr) 18.03.2025

In this episode of FranchiseU! , Dr. Kathy Gosser has a speaks with Erika Wasser , co-founder and CEO of Prospr , a groundbreaking app designed to streamline communication, shift management, and culture building in multi-unit operations. They delve into the challenges of effective communication within franchises, especially with hourly team members. Wasser shares her journey from TV hosting to ent...

Michael Seaman (Swipesum) 04.03.2025

In this episode of FranchiseU! , Dr. Kathy Gosser speaks with Michael Seaman , co-founder and CEO of Swipesum , a comprehensive payment processing and merchant services consultancy delivering innovative auditing solutions to businesses nationwide. Seaman founded Swipesum in 2016 with his brother, Stephen, to serve as Chief Payments Officer for businesses nationwide, combining industry knowledge, A...

Will Cantrell (Cantrell Schuette P.A.) 18.02.2025

In this episode of FranchiseU! , Dr. Kathy Gosser speaks with Will Cantrell , a seasoned employment and franchise attorney, regarding the intricacies of franchise law.   Cantrell, Founding Partner of Cantrell Schuette , P.A. is a nationally recognized leading attorney in handling complex disputes, litigation, and trials. Apart from his background in general commercial litigation, he specializes th...

Aaron Engler and Mollie Sommer (Border Foods) 04.02.2025

In this episode of FranchiseU! , Dr. Kathy Gosser and Co-Host with Dr. Isabel Botero speaks with Aaron Engler, President of Border Foods, a large family-owned Taco Bell franchisee, and Mollie Sommer, Community Engagement and Outreach Specialist. Engler and Sommer share their backgrounds, professional journeys, and the roles they have undertaken in the family business which operates over 250 Taco B...

Kenny Rose (FranShares) 21.01.2025

In this episode of FranchiseU! , Dr. Kathy Gosser speaks with Kenny Rose the Founder and CEO of FranShares . After Rose shares his experience on the TV game show, The Price Is Right, Gosser and Rose discuss how franchises represent amazing investment opportunities and uniquely benefit investors, operators, and local communities.   FranShares is an innovative investment platform democratizing acces...

Onyi Odunukwe (Glo Tanning) 07.01.2025

In this episode of FranchiseU! , Kathy speaks with Onyi Odunukwe . The discuss Odunukwe’s unique journey from studying nursing to becoming a successful entrepreneur in the tanning salon industry as CEO of Glo Tanning .   Despite initial family disapproval and an industry marred by bad press, Odunukwe’s perseverance led him to build over 100 salons that offer a range of services beyond tanning, inc...

Isabel Botero, Ph.D. (NextGen Franchising Part 1) 10.12.2024

In this episode of FranchiseU! , Kathy discusses the critical role of family-owned businesses in the global economy with Dr. Isabel Botero , an expert in family business and a professor at the University of Louisville . Dr. Botero shares her insights on the unique challenges and opportunities faced by family-owned franchises, emphasizing the importance of early preparation, effective communication...

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