Fixed Ops Roundtable

David Spisak is the President/CEO of Disruptive Growth Solutions, a renowned figure in the automotive industry, heralded for his visionary leadership and deep understanding of emerging trends. With extensive experience in navigating automotive disruption, David brings a wealth of knowledge to the table, guiding dealerships through transformative challenges and opportunities. 👉 Register for the up...

In today's episode, we have a true industry legend with us—Dr. Matt Bennett, the Vice President of Graduate and Professional Studies at Northwood University.  Dr. Matt Bennett is not just a VP; he's a driving force behind Northwood University's success. With a rich history in the automotive sector, Matt has been instrumental in shaping future leaders through innovative programs, par...

Alyson Landis is the CEO of Inkcentric Corp , which is based in sunny California. Alyson Landis, a seasoned Marketing and Procurement Specialist, brings over 25 years of experience in the automotive industry. As the driving force behind Inkcentric Corp, Alyson has become a trusted partner for dealers and automotive clients nationwide. 👉 Register for the upcoming Fixed Ops Roundtable Event What we...

Jennifer Sanford is a Marketing Executive and Founder of Sanford Marketing Group. with 14 years of experience in sales and marketing leadership. Having spent a significant part of her career at Dominion Dealer Solutions, she played a pivotal role in building the brand into a powerhouse within the automotive space. With a passion for effective B2B marketing, Jennifer now leads Sanford Marketing Gro...

In this episode, I'm joined by Kaylee Felio, a seasoned expert in parts management; Kaylee brings a wealth of knowledge and a fresh perspective to the table. With a passion for efficiency and innovation, she's redefining the game's rules together with Ed Roberts - Author of Mile One and Fixed Ops Guru: here to share how Bozard Ford Lincoln is gearing up for a prosperous 2023 and bey...

In this episode, we're joined by Shawn Butler, a true hero and fighter in the automotive industry. Shawn was recently diagnosed with late stage 3C rectal cancer. The prognosis is not great due to the depth and size of the tumor, being deeply embedded with many lymph nodes and the blood stream involved. Despite facing a challenging battle with cancer, Shawn is too proud to ask for help and is...

Don Hall is the President and CEO of the Virginia Automobile Dealers Association. With a remarkable background spanning both the retail sector and association leadership, Don brings a wealth of experience and unique insights to the table. Not only has he led the VADA for an impressive tenure, but his journey includes service in the United States Marine Corps, shaping his perspective in ways that r...

In this episode, we're joined by the driving force behind All American Ford's success, Alan Bass. With a rich history in the automotive industry, Alan's journey from washing cars at 12 to becoming a pivotal figure in the Northeast's largest Ford store is nothing short of inspirational. His experience, passion, and dedication to customer satisfaction have shaped a legacy in the...

John Fairchild is a service management/advisor sales training expert with over 40 years of experience in automotive fixed operations management and consulting. John has spent 15 years transforming fixed operations into a powerhouse of profitability. With a track record that speaks volumes, he's not just a trainer; he's a partner, a friend, and an industry luminary. 👉 Register for the up...

Laurie Halter is the driving force at Charisma Communications and is a renowned figure in the industry. Her influence extends far and wide, touching every corner of the retail community. Laurie's commitment to quality content and strategic PR has made Charisma a force to be reckoned with. With a keen eye for quality content, Laurie has become the go-to expert for ensuring that every message i...

Aaron Watters is the President of OEM Interactive, a trailblazing digital marketing firm in the automotive space.  In this episode discover how OEM Interactive has become one of the fastest-growing companies in the U.S. and earned its place among the most admired. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In the fast-paced world of Fixed Ops, every mi...

David Farabaugh is the Vice President of Strategic Opportunities at Quantum5. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: David Farabaugh, a seasoned professional with a passion for data and industry insights, shares his wealth of knowledge accumulated over a lifetime in the automotive business. As the VP of Strategic Opportunities at Quantum5, he bring...

Barb Edson is the Executive Vice President and Chief Marketing Officer at CDK Global . 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: 1. The Ascendance of Fixed Ops: Uncover the astonishing growth of fixed ops awareness over the past few years. 2. Consumer Experience in the Spotlight: Delve into why consumer experience has become the paramount focus for de...

Kaylee Felio is the Sales and Marketing Manager at PartsEdge, Kaylee Felio is a trailblazer in the fixed ops world. With a passion for optimizing inventory processes, Kaylee has become a go-to resource for dealers and managers looking to revolutionize their approach to parts management. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: The conversation covers...

Mike Rich is the VP of Marketing at Revolution Parts, a leading player in the automotive parts industry. With his expertise, Mike has helped dealerships simplify the shipping process and maximize profitability. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In this episode of the Round Table, we explore the intricacies of shipping auto parts, discuss the m...

Patrick Reininger is the new CEO of Proactive Dealer Solutions and Brooke.ai. He is also an executive, in the global sales and business development field boasting an extensive 16 year track record. Throughout his career he has excelled in building teams specializing in SaaS, AI, Data and Tech platform sales and marketing. With 14 years of experience in management including budgeting, planning and...

Stephen Hill, the Service Director at i-10 Toyota in Indio, California. Steve is a figure in the Fixed Ops community, and in this episode, we delve deep into his remarkable automotive journey and the ever-evolving industry.  👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: 1. Mastering Automotive Management; Steve shares his path from working in the aftermar...

Jim Sabino is the Fixed Operations Director at All American Ford, located in Paramus, Hackensack, New Jersey. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: Why Mobile Service Matters: As the automotive landscape evolves, mobile service takes center stage. In an engaging conversation with Jim Sabino, we explore why mobile service is not just a trend but a...

Today we have a guest who is leading the way in transforming the automotive industry. John Schulz is the Director of Special Finance & Executive Vice President at Streamline Auto Solutions by West Herr Automotive Group. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In this episode we will delve into the changing world of automotive financing discussin...

Mike Boyd , a 25 year veteran of the industry and the founder of vAutos iRecon platform has experience running used car departments. Faced with challenges and inefficiencies, in his work he created the software solution vAuto ’s iRecon to address these issues. Boyds passion for reconditioning and streamlining processes has led dealer groups across the United States to adopt his technology revoluti...

Mark Mickens, the Director of Retail at ES3. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: This episode is not just about the world of automotive fixed operations; it's a deep dive into the future, challenges, and innovations that are shaping the industry. What We Discuss In This Episode: Are you curious about the profound changes happening in the au...

Jeremy Stephens is the Fixed Operations Director at the Hiester Automotive Group in North Carolina He started his career as a technician to the role he now currently has. But that's not all; he's also a certified leadership coach under the tutelage of the renowned John Maxwell. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: Have you ever wondered...

Shon Kingrey is the Vice President of Kayser Automotive Group. In this episode we delve into the dynamic world of fixed operations, sharing insights, experiences, and the exciting changes happening in the automotive industry. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: "Adapting to New Challenges" As Shon shares his transition to Kaiser Automo...

Adam Arens is the CEO and President of the Patriot Automotive Group in New England.  👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In this episode, we dive deep into the world of automotive service, retail culture, and empowering dealership teams to meet evolving customer demands. The Importance of Empowering Your Team Explore how empowering dealership te...

Brian Kramer is the Executive Vice President at cars.com and General Manager at Accu-Trade ,  a true trailblazer in the automotive industry. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In this episode, we delve into the heart of Brian's expertise as he shares his groundbreaking insights on how dealerships can harness the power of Accu-Trade to trip...