Map My Customers
Field Sales Leadership Guide
Welcome to the Field Sales Leadership Guide Podcast, your resource for mastering the art of outside sales leadership. Each episode dives into different strategies and tactics from top sales leaders to drive greater success in the field. Tune in and learn to harness your CRM data, grow territories, and uncover better opportunities. Whether you want to improve team performance, streamline sales processes, or stay ahead of trends, this is the show for you. Stay informed and get inspired. Subscribe now!
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Map My Customers
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17. Sep 2024
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Sales Excellence in Healthcare Services: The VirtuOx Model with Kyle Miko 17.09.2024 24:54
This week, we catch up with Kyle Miko, co-founder and Chief Marketing Officer of VirtuOx Cardio Sleep, a leader in at-home respiratory, sleep, and cardiac diagnostics. Kyle shares how VirtuOx is making a difference by focusing on sleep health and patient well-being, guided by the company's mission to "restore the breath of life." He delves into VirtuOx's go-to-market strategy,...
29. Mastering Territory Management: Joe McDonald’s Data-Driven Approach at Jasper Engines 05.09.2024 29:30
In this episode, JT reconnects with Joe McDonald, VP of Sales at Jasper Engines, to explore the role of data in driving sales success. Joe shares how Jasper Engines transformed their approach to territory management, optimized customer interactions, and implemented data-driven decision-making. They discuss practical strategies for managing retiring sales reps, maximizing market penetration, and fo...
28. Build Your Framework for Growth: Todd Caponi on Transparency, CRM, and Data-Driven Sales Strategies 09.07.2024 48:23
We are joined by Todd Caponi, a sales leader and the mind behind The Transparency Sale and The Transparent Sales Leader . Todd dives deep into his unique strategies for building successful sales teams through transparent methodologies and data-driven strategy. Discover the power of embracing losses as learning opportunities, leveraging structured frameworks to maximize revenue, and the importance...
27. What's Holding Back Your Field Sales Growth? Insights from Ben Hartmere 26.06.2024 35:20
Ben Hartmere, CEO of Map My Customers joins the show as we explore the changing landscape of field sales, highlighting the challenges field sales leaders face and the innovative strategies successful teams employ. Ben shares his expertise, emphasizing the importance of a robust system of record, the cultural shift towards data-driven sales processes, and actionable insights on optimizing territor...
26. Founder's Story 27.12.2023 22:29
Welcome back to another engaging episode of the Field Sales Leadership Guide Podcast. In this special episode, we dive into a long-overdue conversation with our Founder and Chief Product Strategy Officer, Matthew Sniff. As a passionate advocate for those who identify market needs and take actionable steps to solve them, Matthew shares his entrepreneurial journey and insights. Join your host as he...
25. How to integrate your tech stack 13.12.2023 27:58
Welcome to another insightful episode of the Field Sales Leadership Guide Podcast! In this episode, Mary Keough is joined by Justin Lu, Head of Customer Success at Map My Customers, as they delve into the crucial topic of integrating technology within your company. With co-host JT unavailable, Justin steps in to share his expertise on how Map My Customers can seamlessly integrate with various tech...
24. Tales from the road 29.11.2023 30:01
Welcome to another insightful episode of the Field Sales Leadership Guide Podcast. In this episode, JT exchanges key findings with Mary on his recent series of ride-alongs. These ride-alongs provide valuable insights into the challenges faced by outside sales reps and how sales leaders can address them. The overarching themes discovered during the ride-alongs include: Poor KPIs for Outside Sales R...
23. The KPIs should match the go-to-market strategy 15.11.2023 33:26
Welcome to another engaging episode of the Field Sales Leadership Guide Podcast. Host Mary and JT discuss the crucial connection between Key Performance Indicators (KPIs) and your go-to-market strategy. The hosts uncover the essential role KPIs play in optimizing your sales team's day and discover the pitfalls of relying solely on sales quotas. Whether you're new to tracking KPIs or look...
22. Trends in outside sales 01.11.2023 28:48
Welcome to another insightful episode of the Field Sales Leadership Podcast. In this episode, host JT Rimbey welcomes co-host Mary Keough to discuss the evolving landscape of outside sales. They dive into four major trends impacting the field: Aging and Retiring Workforce: The hosts discuss the challenges companies face when top-performing, tenured sales reps retire and how this transition affect...
21. How do you measure the ROI of your CRM 18.10.2023 27:40
Welcome to another insightful episode of the Field Sales Leadership Podcast. In this episode, Mary Keough, Head of Marketing and JT Rimbey, Head of Sales, discuss the intricacies of measuring the Return on Investment (ROI) of Customer Relationship Management (CRM) systems. They emphasize the need to tailor ROI measurement to specific business goals and shed light on the importance of ease of use...
20. Why change? Exploring why sales orgs buy new technology 04.10.2023 25:38
Welcome to another insightful episode of the Field Sales Leadership Podcast. In this episode, our hosts Mary Keough and JT Rimbey dive into a discussion about the evolving landscape of sales, especially in the B2B technology space. They explore the challenges faced by companies and the necessity of adapting to changing circumstances, especially with the onset of an economic slowdown and talks of a...
19. Data-driven Territory Management with Austin Green of Jasper Engines and Transmissions 20.09.2023 43:51
Welcome to another episode of the Field Sales Guide Leadership Podcast. In this episode, we have a special guest, Austin Green, the SW Regional VP for Jasper Engines and Transmissions based out of Arizona. We're excited to have Austin on the podcast because he's a data-driven leader in the world of field sales, a rarity in an industry often dominated by relationship-based approaches. Aus...
18. 7 things to look for in a CRM 06.09.2023 43:32
In this episode of the Field Sales Guide Leadership podcast, hosts JT Rimbey and Mary Keough tackle the crucial topic of selecting the ideal CRM for outside sales teams. They highlight the common challenges these teams encounter when adopting and effectively using CRM systems. Mary introduces the core focus of the episode: the seven key attributes to prioritize when choosing a CRM tailored for out...
17. Transforming from Lone Wolf Sales to Process-Driven Sales, with Joe Anderson 11.08.2023 35:03
Subscribe to FIELD SALES LEADERSHIP GUIDE The outside sales leadership world tends to lack a crucial element: process. In this episode of the Field Sales Leadership Guide podcast, hosts JT Rimbey and Mary Keough are joined by Joe Anderson, Director of Field Sales at Royal Brass & Hose. They discuss Joe’s role in transforming the sales culture at Royal Brass and Hose and the importance of techn...
16. What CRM customer support should look like 28.07.2023 31:43
Subscribe to FIELD SALES LEADERSHIP GUIDE In this episode of the Field Sales Leadership Guide podcast, host Mary Keough interviews Justin Lu, Head of Customer Success at Map My Customers, to learn more about how the software integrates with an organization's tech stack and what customer support looks like. The discussion goes beyond the typical software demo to explore the details of Map My C...
15. How Jasper Engines and Transmissions built a measurable sales process from the ground up 07.07.2023 38:28
Subscribe to FIELD SALES LEADERSHIP GUIDE Being a top performer as a sales rep doesn’t necessarily translate to being a great team leader. In today’s episode of the Field Sales Leadership Guide podcast, we talk with Joe McDonald, Vice President of Sales at Jasper Engines & Transmissions. Joe sets the bar high, has the absolute respect of his team, and leads leaders to hold people accountable....
14. Process beats people 23.06.2023 19:18
Subscribe to FIELD SALES LEADERSHIP GUIDE Outside sales leaders often don’t have a well-defined sales process. Rather than implementing a process, they rely on a few great salespeople. In this episode of the Field Sales Leadership Guide podcast, co-hosts JT Rimbey and Mary Keough discuss the need for a sales process that grows and replicates great salespeople. You will want to hear this episode if...
13. How a crawl, walk, run approach leads to a successful CRM rollout 09.06.2023 25:04
Subscribe to FIELD SALES LEADERSHIP GUIDE As someone who closely observes the impact of CRM rollout on outside sales teams, I am passionate about its success. In the latest episode of the Field Sales Leadership Guide podcast, my co-host Mary Keough and I discuss the “Crawl, Walk, Run” approach to seamlessly introduce new technology that is both valuable and user-friendly for your team. I’m your ho...
12. Building a sales process from the ground up with Luke Wittenbraker 30.05.2023 42:48
In this episode, JT and Mary are joined by Luke Wittenbraker who discusses his experience as the son of the boss and Sales Director at Mactech. Luke talks about his journey from marketer to salesperson to sales leader at the family business. He explains how he had to adapt to his role and the dynamics of being a young sales director in a team of older salespeople. Luke emphasizes the importance...
11. Leveraging a CRM for better customer engagement at Thibaut Design 02.05.2023 26:24
Choosing the right CRM for the business is an important decision. When the right CRM tool is chosen, sales reps gain valuable insights and are more productive than without it. When reps are seeing this kind of value from the CRM, leaders can glean invaluable data from it. Andrea Eckberg evaluated and adopted Thibaut Design’s first CRM, and her team is thrilled with the lead generation opportunity,...
10. Building Relationships and Staying Organized as a Sales Manager with Drew Cline from CONMED 08.04.2023 20:34
If ever there was a recipe for success as a Sales Manager, Drew Cline has perfected the ingredients and the process. The key ingredients are a passion for connecting and building relationships, organization and hard work. While that might not be hugely surprising, Drew is proof that there is no easy button or shortcut to success. Drew’s love of organization and socializing in his personal life mir...
9. White Glove Service as a Competitive Advantage with Michelle Shepard from Systel 28.02.2023 24:24
In a highly competitive business, standing out among competitors must be a well-executed strategy. Systel is living and breathing this approach at every interaction with their customers. VP of Sales Michelle Shepard joins to discuss the deep roots of customer service excellence at Systel and how taking care of each other is not only how they service customers, but also how they treat colleagues. T...
8. Partnering with Independent Reps in Medical Device Sales with Brian Schauer at Novastep 25.01.2023 27:49
Organizations with indirect sales teams are awarded the scalability and flexibility that come with utilizing contract reps and manufacturer’s agents. This common sales model often used by medical device organizations has its pros and cons. Brian Schauer from Novastep shares how indirect sales teams have helped their business thrive. Learn more about how they train, motivate and stay informed with...
7. Account Segmentation and the Educational Sales Cycle with Robbie Lunt from Biodesix 04.12.2022 20:58
When a new medical product challenges old ways of diagnosing cancer, sales and marketing teams must collaborate to proliferate the message to many key purchasing influencers in the sales cycle. For lung disease diagnostic company Biodesix, it’s an educational marketing and sales process that asks oncologists and pulmonologists to take a new approach that leads to early diagnosis. Learn how they ar...
6. Working Together to Overcome Obstacles and the Sales Tools that Reps Need with Kevin Dunbrack at McCarthy & Sons 01.11.2022 37:13
Kevin Dunbrack from Canadian vet supply rep agency McCarthy & Sons Service knew early on in his sales career that leading and growing a team was his professional passion. Collaboration and problem solving help his team share insights and overcome obstacles. Learn about his approach to leadership, his role as the bad guy, and the tech tools he uses to build strong relationships with clients and...
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