FANCENTRIC - The Fan Journey is the Experience!

Join Dr. Lou Marciani, the Director and Co-Founder of the Innovation Institute for Fan Experience and Paul Foster, founder and CEO of OnePlan.  Dr. Lou and Paul discuss the evolution of event planning and the benefits of using digital twin technology for the sports and entertainment industry. OnePlan, which aims to provide a collaborative, web-based platform for event planning, has been used in ov...

COPYRIGHT 2024 BY IIFX ALL RIGHTS RESERVED Recorded: 12/5/2024 LANDSKY.AI - The Future of Autonomous Security Join Dr. Lou and his guest, Jake Shild, Founder & CEO @LandSky. AI as they discuss pioneering a modern and dynamic approach to safety and surveillance, addressing the growing demand for advanced security solutions while overcoming the challenges of labor shortages and the high cost of...

Facility Operations at Hyperspeed Join Dr. Lou and his guest, Jeremy Longinotti, CEO and Co-Founder of ALO as they discuss revolutionizing high-traffic public facilities, including stadiums, arenas, malls, zoos, entertainment districts, and more. The ALO system is a communications platform that integrates video surveillance, guest communication, staff communication, and incident management. It can...

COPYRIGHT 2021 BY IIFX ALL RIGHTS RESERVED Session 4 The Innovation Institute for Fan Experience (IIFX) and Campus Safety hosted a National One Day Virtual Summit: Preparing for the Return of Interscholastic Athletics and After School Activities .  The virtual summit featured an impressive array of diverse professionals in high school activities and interscholastic athletics and other agencies foc...

COPYRIGHT 2024 BY IIFX ALL RIGHTS RESERVED Recorded: 9/25/2024 People Risk Management DETECT.   DETER.   MITIGATE. Join Dr. Lou and his guest, Tom Miller, CEO and Co-Founder of CLEARFORCE for their second discussion about detecting, deterring, and mitigating risk posed by people.  Consider the policies that your organization uses to ensure the integrity of your human capital, especially when it co...

COPYRIGHT 2024 BY IIFX ALL RIGHTS RESERVED Recorded: 8/6/2024 Protecting Sports & Entertainment Organizations from People Risk DETECT.     DETER.     MITIGATE. Join Dr. Lou and his guest, Tom Miller, CEO and Co-Founder of CLEARFORCE as the begin a series of discussions about detecting, deterring, and mitigating risk posed by people.  Even the best employees in any organization, including sport...

COPYRIGHT 2024 BY IIFX ALL RIGHTS RESERVED IIFX FANCENTRIC TECH WITH WICKET Recorded: 6/05/2024 YOUR FACE IS YOUR TICKET! Fans, Sports & Entertainment leaders, and anyone with an interest in technology that enhances the Fan Journey will enjoy this discussion between Dr. Lou Marciani, the Director & Co-Founder of the Innovation Institute for Fan Experience, and Jeff Boehm, Chief Operating O...

Copyright 2024 by IIFX All Rights Reserved Recorded 4/24/2024 Dr. Lou Marciani, Director & Co-Founder of IIFX, and Jim Mercurio, former Executive VP & General Manager @ Levi's Stadium and President of JCM Events Management & Consulting, LLC, host our free FANCENTRIC livestream and podcast. Watch and learn how sports and entertainment leaders prepare their venues and staff to prote...

COPYRIGHT 2024 BY IIFX ALL RIGHTS RESERVED Recorded 20 March 2024 by IIFX Join Dr. Lou Marciani, Director & Co-Founder of IIFX, and Jim Mercurio, former Executive VP & General Manager @ Levi's Stadium and President of JCM Events Management & Consulting, LLC, for our free FANCENTRIC podcast. Russ Simons, Chief Listening Officer and Managing Partner @Venue Solutions Group and Tom Be...

COPYRIGHT 2024 BY IIFX ALL RIGHTS RESERVED Recorded 2/6/2024 Dr. Lou Marciani, Director & Co-Founder of IIFX, and Jim Mercurio, former Executive VP & General Manager @ Levi's Stadium, for our free FANCENTRIC podcast.  Fans, Sports & Entertainment leaders, and anyone with an interest in the legal liability protections afforded by the SAFETY Act for sellers of qualified anti-terrori...

COPYRIGHT 2023 BY IIFX ALL RIGHTS RESERVED EMERGENCY PREPAREDNESS - ARE YOU AND YOUR VENUE READY Recorded: 12/06/2023 Fans, Sports & Entertainment leaders, and anyone with an interest in Emergency Preparedness should watch the IIFX Live Stream event recorded on 6 December 2023. Dr. Lou Marciani, Director & Co-Founder of IIFX, and Jim Mercurio, former Executive VP & General Manager @ Le...

COPYRIGHT 2023 BY IIFX ALL RIGHTS RESERVED FANCENTRIC Live Stream 1 What is Going on With Fan Behavior?! Recorded: 11/13/2023 42:31 (minutes:seconds) Dr. Lou Marciani and Jim Mercurio are the hosts for our FANCENTRIC live stream and podcasts.  This inaugural livestream event explores the behavior of fans during sports & entertainment events.  Join Dr. Lou and Jim as they query their guest pane...

COPYRIGHT 2023 BY IIFX ALL RIGHTS RESERVED FANCENTRIC TECH - Genetec and Capitol One Arena - An Innovative Fan Security Partnership Recorded: 11/6/2023 Dr. Lou Marciani, Director and Co-Founder of IIFX interviews Sylvester Servance, Director of Venue Security of Monumental Sports & Entertainment about how they use Genetec Inc. security capabilities throughout the Capitol One Arena, their e-Spo...

COPYRIGHT 2023 BY IIFX ALL RIGHTS RESERVED On Wednesday, September 27, 2023, the Innovation Institute for Fan Experience (IIFX), in association with the Security Industry Association Women in Security Forum, hosted a virtual town hall titled “Women in Sports & Entertainment Security – Taking Charge and Making a Difference!”  This was the third in a series of IIFX Town Halls featuring women in...

COPYRIGHT 2023 BY IIFX ALL RIGHTS RESERVED Raising the Bar: Women in Sports & Entertainment - Taking Charge and Making a Difference! This is the second in a quarterly series of IIFX Town Halls featuring women in sports and entertainment.  This live Town Hall event was featured at the 2023 ALSD Conference & Tradeshow in Conjunction with IIFX from 9-11 July 2023 in Indianapolis, IN (USA).   ...

COPYRIGHT 2023 BY IIFX ALL RIGHTS RESERVED A Special Interview With Harry Hynekamp, VP of Guest Experiences @AMB Sports + Entertainment - A Companion on the Fan Journey Recorded 6/5/2023 Dr. Lou Marciani, Director and Co-Founder of IIFX is joined by  Harry Hynekamp the Vice President of Guest Experiences for AMB Sports & Entertainment.   Harry is a Companion on the Fan Journey for sports and e...

COPYRIGHT 2023 BY IIFX ALL RIGHTS RESERVED The Future Role of Policing in the Sports & Entertainment Industry An IIFX Town Hall Event Recorded 4/27/2023 Dr. Lou Marciani, Director and Co-Founder of IIFX is joined by a distinguished panel of sports & entertainment and policing leaders.  They discuss: -  Role of policing in the Sports & Entertainment Industry -  Importance of early event...

COPYRIGHT 2023 BY IIFX ALL RIGHTS RESERVED XC Tech Talk with Axis Communications Recorded 4/17/2023 Dr. Lou Marciani, Director and Co-Founder of IIFX interviews Rob Muehlbauer, Senior Manager for Business Development @ Axis Communications .  They discuss: -  Role of the Xperience Consortium in the Sports & Entertainment Industry -  Importance of video management systems and cameras in safety a...

COPYRIGHT 2023 BY IIFX ALL RIGHTS RESERVED Women in Sports & Entertainment Security - Taking Charge and Making a Difference An IIFX Town Hall Event 3/15/2023 The first in a series of IIFX Town Halls featuring women in sports and entertainment security.  This Town Hall event features an impressive group of women who are leading the way in sports security for the next generation of women.  Our p...

COPYRIGHT 2023 BY IIFX ALL RIGHTS RESERVED XC Tech Talk with NTT DATA Recorded 3/10/2023 Dr. Lou Marciani, Director and Co-Founder of IIFX interviews Bill Baver, Vice President of NTT SMART World and Ajay Prakash, Senior Director @NTT SMART World.  They discuss how Data is King! in the sports and entertainment industry.  Topics include: -  Digital Transformation -  Predictive analytics -  The Digi...

COPYRIGHT 2023 BY IIFX ALL RIGHTS RESERVED XC Tech Talk with Databuoy Corporation Recorded 2/10/2023 Dr. Lou Marciani, Director and Co-Founder of IIFX interviews Kathleen Griggs, CEO of Databuoy Corporation .  They discuss the Shotpoint Gunfire Localization & Geofob Mobile Panic Button Systems and: -  Multi-sensor fusion approach -  Rapid reporting and system accuracy -  The Las Vegas Freemont...

COPYRIGHT 2023 BY IIFX ALL RIGHTS RESERVED Best Practices: Sports & Entertainment Venue Emergency Response An IIFX Town Hall Recorded: 1/26/2023 NOTE:  This informative podcast is for anyone with an interest in considerations for sports & entertainment venues' emergency response.  The information provided herein is the informed opinion of the panelists.  The information in this Town H...

COPYRIGHT 2023 BY IIFX ALL RIGHTS RESERVED XC Tech Talk with Meridian Rapid Defense Recorded 1/13/2023 Dr. Lou Marciani, Director and Co-Founder of IIFX interviews Peter Whitford, CEO of Meridian Rapid Defense Group .  They discuss: Securing the Tournament of Roses parade How 700 lbs. of a steel barrier makes for a better fan experience How a perimeter of steel barriers helps a perimeter safety an...

COPYRIGHT 2022 BY IIFX ALL RIGHTS RESERVED XC TECH TALK WITH GUARDIAN ZONE Recorded on 12/09/2022 Dr. Lou Marciani, the Director and Co-Founder of the Innovation Institute for Fan Experience (IIFX) discusses the power of "safety in the palm of your hand" provided by the Guardian Zone app and security platform with Sheryl Pinckney-Maas, the Chief Executive Officer of Guardian Zone .  Topi...

COPYRIGHT 2022 BY IIFX ALL RIGHTS RESERVED Recorded 9/21/2022 by IIFX DISCLAIMER:  This presentation is for informational purposes only and should not be construed as providing legal advice. For legal advice, please consult an attorney you have retained to address your specific questions.  On Wednesday, September 21, 2022, the Innovation Institute for Fan Experience (IIFX) hosted a virtual town ha...