Driven by Intelligence

Welcome to our first episode of 2026. Gratitude. Thank you so much in advance for sharing your time with me. I know it’s important. This one is different. No guest today. Just raw Coach Cage energy. And the questions dealership leaders should be asking in 2026. We talk about what to look at daily inside the CRM. We get into hot lead prioritization. We hit missed appointments and why good teams sti...

AI is not here to replace great salespeople. AI is here to amplify human performance. In this episode of Driven By Intelligence, we break down what “future-proofing sales” looks like for dealership leaders in 2025–2026. This is a practical framework for dealer principals and GMs who want faster response, stronger follow-up, and a better customer experience at scale. What we cover:  • Where AI fits...

75% of auto shoppers say online video influences their purchase. 60% who watch a video visit the site or the store. This episode shows you how to turn that attention into appointments and sales. I’m Durran Cage. Welcome to Driven by Intelligence. Today I’m breaking down 10 Micro-Moment videos that make dealerships money. Real examples. Real KPIs. Real ROI. What you’ll learn The 80-40-30-20 interne...

Let’s cut through the noise. AI isn’t here to replace your BDC—it’s here to expose weak process and amplify strong leadership. In this episode with Shawn Armorer (BDC Alchemy) , we break down the blueprint for 2025–2026: You’ll learn: Why “Manage the data. Coach the people.” is the winning operating system How to adopt AI the right way (reporting first, speed second) The compensation trap that qui...

Branding isn’t just about a logo—it’s about shaping perception, building alignment, and creating long-term connections. In this episode of Driven by Intelligence, host Durran Cage sits down with Caleb C. Caleb—a value-driven Visual Identity Designer and Brand Strategist who helps automotive businesses craft intentional, memorable, and scalable brands. Caleb takes us behind the scenes of branding i...

Welcome to another episode of Driven by Intelligence — the podcast where real conversations meet real innovation. In this episode, we sit down with entrepreneur and AI strategist Sean Schaffer, who drops game-changing gems on how to build smarter businesses using the right blend of automation and authenticity. Sean doesn’t hold back. He shares his journey from door-to-door sales to building AI voi...

In this jam-packed episode of Driven by Intelligence, I sit down with Cody from Jive Media to unpack one powerful question: Is AI in automotive overhyped or underused? What follows is a masterclass in video strategy, personalization, and digital experience—from turning your website into a virtual showroom to syndicating incentives in real time. We’re talking about how to build trust, drive consist...

In this jam-packed episode of Driven by Intelligence, I sit down with Cody from Jive Media to unpack one powerful question: Is AI in automotive overhyped or underused? What follows is a masterclass in video strategy, personalization, and digital experience—from turning your website into a virtual showroom to syndicating incentives in real time. We’re talking about how to build trust, drive consist...

From cubicles to commanding the showroom floor of one of the most elite automotive brands in the world, Mabel Peralta’s journey is one of grit, grace, and game-changing leadership. In this powerful episode, Mabel shares how she went from a broken car-buying experience to becoming the manager of a standalone Aston Martin store, one of only four in the nation. We talk about purpose, identity, and ho...

In this powerful episode of Driven by Intelligence, we sit down with Kelvin Bratcher, a dealership owner, entrepreneur, and co-founder of Still Moon Whiskey. Kelvin shares his remarkable journey from growing up in the projects of Durham, North Carolina, to becoming a leader across multiple industries. From running Infiniti of South Bay and Nissan of Rocky Mount, to launching a legacy brand in the...

In this episode, we sit down with Lisa Bailey, Founder & CEO of Features First Auto, to discuss how post-sale customer education is transforming the automotive industry. Lisa shares her mission to bridge the ADAS (Advanced Driver Assistance Systems) knowledge gap, ensuring drivers of all generations fully understand and utilize modern vehicle technologies. We dive into: 🚗 The importance of co...

In this episode of Driven by Intelligence, we explore the intersection of cutting-edge technology and authentic human connection in the automotive industry. Join us as we dive into the transformative power of AI and video – from enhancing customer engagement with lightning-fast response times to ensuring authenticity in every interaction. About Chris Alexander: Although Chris Alexander worked in t...