Distributors Deliver

In this episode, NAW CEO Eric Hoplin sits down with Eva Heller, VP at ADI Global Distribution and one of Modern Distribution Management's Top Women in Distribution for 2026. Eva shares her unconventional path into the industry from planning floors at Bloomingdale's and Bed Bath & Beyond to leading operations, logistics, and real estate strategy at one of distribution's fastest-moving companies...

In this episode, NAW CEO Eric Hoplin sits down with Clint Pulver, keynote speaker, professional drummer, and the "Undercover Millennial," fresh off a show-stopping performance at NAW's SHIFT Conference in Denver. Drawing on six and a half years of undercover research across 698 organizations and more than 11,000 employee interviews, Clint shares what actually makes people stay and what drives them...

In this episode, NAW CEO Eric Hoplin sits down with Jim Dery, CEO of Field Fasteners,. Jim offers candid takes on navigating tariffs, managing the pace of AI adoption, and why family-owned distributors hold a real competitive edge over private equity when it comes to acquiring businesses and taking care of people. It's a grounded, honest conversation about building something that lasts, passing th...

In this episode, NAW CEO Eric Hoplin sits down with Kathy Mazzarella, Chairman, President and CEO of Graybar and Chair of the NAW Board of Directors. Kathy shares her grounded, people-first leadership philosophy including her concept of "human augmented AI" and how Graybar is in the middle of a bold multi-year transformation to disrupt itself before someone else does. It's a wide-ranging, engaging...

In this debut episode, Host and NAW CEO Eric Hoplin sits down with Brian Wild, NAW's Chief of Government Relations, to break down a whirlwind year in Washington: from landmark tax wins and tariff chaos to major courtroom victories through NAW's new Legal Policy Center. Brian also looks ahead to 2026, flagging the policy battles distributors need to watch, from AI regulation and workforce challenge...

In this episode, Host and NAW CEO Eric Hoplin sits down with Joe Tracy, Chairman and CEO of Dot Family Holdings. Joe shares candid insights on the biggest challenges facing distributors today, from AI and automation investments to the ongoing talent shortage, and offers straight-talk advice on what separates family businesses that thrive from those that become irrelevant. It's a compelling convers...

In this episode, Host and NAW CEO Eric Hoplin sits down with Liz Uihlein, President of Uline. Liz shares the unfiltered story behind Uline's growth, from mailing flyers at the dining room table to mastering catalog marketing, and opens up about the culture, work ethic, and hands-on leadership style that have defined the company for 46 years. The conversation also celebrates Uline receiving the 202...