Digital Workplace Impact

In this episode of Digital Workplace Impact, we hear from 2020’s winners of the Digital Workplace of the Year and Digital Workplace Leader of the Year as they were announced on DWG24 Live.   Guest speakers: Linda Lee, Executive Director & Regional Head, Future of Work at DBS Bank, and Priya Thummalapalli, Vice President, HR Digital Strategy at Prudential Financial  Sho...

This year has seen a level of emotion in work like no other, and it has opened our eyes to the importance of emotional connection within the workplace. Paul’s guest, Dr Lauren L Vargas, developed the framework “Take ‘CARE’ to be ‘CALM’”. Together, they delve into this framework and explain how it applies to work, discuss the emotional impact of the virus on work, and share how we can mov...

LEGO wants the values that the brand is built upon to be channeled through workplace experiences to its employees, and uses its globally recognized creativity and playfulness to achieve that.  Jesper Ambrosius, Head of LEGO Workplace Experience, offers us an exciting glimpse into what it’s like to work at LEGO and how they’ve got to where they are, from the “brave zone” and learning through p...

As a response to COVID-19, DWG set out a powerful manifesto that seeks to look beyond the pandemic and explore how you can adapt your organization to suit global trends. It outlines 12 guiding principles for essential workplace transformation. In this episode, James Robertson and Manisha Singh share their reactions to the manifesto and reflect on how its action points will apply to workplaces. Tog...

Follow the incredible story of how Duke Energy reacted to the crisis back in February, from transitioning several thousand staff to remote working within days, to regular check-ins with the team and standing by its customers. Guest speakers: Brian Savoy, SVP, Chief Transformation and Administrative Officer Show notes, links and resources for this episode: https://www.duke-energy.com/home Hosted on...

Neuroscience has proven that emotion is more important than logic when it comes to driving a decision, making organizational storytelling a highly effective way to communicate, internally and externally. Our guests discuss the shift from corporate speak to storytelling, share how COVID has brought new stories to the surface, and explain how technology has enhanced and amplified storytelling. Guest...

In this episode of Digital Workplace Impact, Paul Miller talks to Fran Pomerantz, founder of The Pomerantz Group, which offers coaching and executive recruitment in the digital space. As we find ourselves in a period where innovation is key to business survival, Fran shares her insights into the challenges and opportunities presented by COVID-19, offers advice to those looking to accelerate their...

Paul Miller speaks to Dr. Tia Kansara about ecology, climate change and, specifically, the impact the virus has had on work. They embark on an extraordinary conversation about how the digital world of work can evolve and adapt in ways that are beneficial for the environment. Guest speaker: Dr. Tia Kansara, Hon FRIBAShow notes, links and resources for this episode:DWG Work Miles Movement: https://d...

The Social Age has seen the adoption of social media by the masses, however the benefits to CEOs have gone unnoticed by many a leader. And during a time when digital media is the only channel for remaining connected to your workforce and customers, being socially savvy is a must. In this episode, Paul Miller is joined by the author of The Social CEO, Damian Corbet, and Sarah Walker-Smith to discus...

When done well, content migration provides a strong foundation on which to build a successful intranet, with the best user experience and longevity. Unfortunately though, a commonly held opinion is that migration of intranet content to a new platform is considered a chore. This episode explores DWG’s report “The eight phases of intranet content migration: How to make the move”, which outlines a mo...

AskDWG is a knowledge service for DWG members, where they can ask our experts any digital workplace and intranet related question. Drawing on DWG’s extensive resources, we aim to answer queries by tapping into the DWG knowledge base and best practice research library, drawing upon insight from the wider DWG team of experts, and connecting members with fellow DWG members to share experiences. In ou...

While returning to an office may still be some time off for many, organizations are now thinking about how they can welcome people back in a safe and viable way. In this episode, Paul Miller speaks to Sam Fisher, who supports landlords, tenants and property management teams in how to strategically design holistic workplaces. Follow this fascinating and encouraging conversation as Sam gives practic...

Intelligent digital workplace assistants (IDAs) are a rapidly growing trend, with more and more organizations implementing them to help increase productivity and efficiency in the workforce. In this episode, Paul Miller talks to Brett Caldron, CEO of Workgrid, and Kevin Olp, author of DWG’s report “The Intelligent Digital Workplace Assistant: An introduction for digital workplace teams”.Brett tell...

Digital Workplace Group (DWG) has no offices. There were offices in London and New York until seven years ago – but people didn’t seem to choose to work there very often, so they were closed. Today, there are about 100 people across Europe and North America, who work anywhere and everywhere for the organization. In this episode, Paul Miller interviews two of his colleagues about what it is like to...

With an eye (always) on the future, DWG and Unily have both explored what the world of work may look like in 2030 and beyond. In this episode, Paul Miller talks to senior executives at Unily, about their report “Future of the workplace 2030+”. Tune in as they discuss the key findings and share what they think we can expect from the workplace over the next decade. Guest speakers: Sam Hassani, Chief...

Working from home is increasingly becoming a forced necessity rather than a personal choice around the world. Not only is home working a new experience for many people, the circumstances in which they are working and living are unprecedented. Paul Miller and members of the DWG team discuss ways in which remote working can be approached from an individual, team and organizational level; how this cr...

In this episode, two thought leaders, Dion Hinchcliffe and Paul Miller, come together to compare and contrast their digital workplace predictions for 2020. What neither of them predicted was this current dramatic shift to remote working, and so they take time to reflect on the possible longer-term implications of coronavirus on work. Follow the conversation as they discuss employee experience, com...

As the world, and in particular the workplace, employs more and more artificial intelligence (AI), digital ethics is no longer a nice-to-have but an essential. Joining Paul on this podcast are three heavyweight minds who specialize in this area. Follow the conversation as they discuss the connection between morality and power; how technology shapes politics and vice versa; establishing digital wor...

Introducing the first in our series of mini podcasts – DWG Shots, or small servings of concentrated inspiration from Paul Miller. In this episode, Paul delves deeper into his first digital workplace prediction for 2020, which focuses on accessibility. Show notes, links and resources for this episode: Paul Miller’s digital workplace predictions for 2020: https://digitalworkplacegroup.com/2019/11/25...

As 2019 draws to a close, Paul looks back and reflects on the 14 Digital Workplace Impact episodes launched this year – and pauses for thought on what 2020 has in store. This year, our podcasts have charted successful digital workplace transformations and signposted positive collaborations with AI, we looked to the education sector for inspiration and marvelled at the adoption by the mobile frontl...

A podcast about podcasts! Paul Miller finds out how Nationwide Building Society launched its corporate podcast as an internal communications channel. Starting with a six-month pilot, the objective was to uncover and amplify some of the usually quiet employee voices. Tune in, be inspired and find out what the future holds for podcasts within the Society. Featuring: Mark Parkinson, Digital Channels...

With 1.5 million employees, Walmart has one of the largest intranets in the world. In addition, it is clever enough to distinguish between whether an employee is logging in within their working hours or “off the clock”. Tune in and learn about the thinking behind this impressive intranet, the content strategy, and keeping up with the speed of culture. Featuring: Steve Wilson, Director, Digital Str...

Awarded for Enabling the Frontline in the Digital Workplace of the Year Awards 2019, Paul Miller talks to the project manager for Stagecoach’s digital transformation, Ricky Sickelmore. Stagecoach is one of the largest bus operators in the UK, and employs 25,000 people, the majority of whom are frontline workers. From an under-used, desk-orientated intranet to a much-loved mobile app, Ricky and his...

With 68% of EY considered digital natives, the focus is on providing the ultimate employee digital experience to suit this (growing) audience. Recorded in person at a DWG Member Meeting in New York, Chase Mohr and Jess Woods talk to Paul Miller to explain how EY is engaging the most connected young workers, through innovative product design, tailored search experiences and an unexpected chatbot! F...

The International Monetary Fund (IMF) is embarking on a radical project to replace 30-year-old technology with a new digital workplace to improve productivity, collaboration and knowledge management. Follow the conversation with Nisreen and Ahmed as they explain how the project came about; describe their approach; and marvel at the power of a stick man sketch! Featuring: Nisreen Farhan and Ahmed A...