Dental A Team Podcast

Kiera is joined by Ryan Gross, CEO of Grapevine (formerly CEOShare), to discuss the future of dentistry in terms of marketing and AI, and how practices can stay up-to-date on everything. They touch on using AI to work smarter, not harder; utilizing the patient base you have more effectively; how to balance your practice's revenue with marketing benefits; and more. Episode resources: Subscribe to T...

Kiera takes a spin on profit growth by talking about a tactic many people don't consider: strategic partnerships. This means looking at the community around you, those in your field and outside of it, and learning to refer and support one another. Kiera's tips will help even the most introverted person begin to utilize their network. Episode resources: Subscribe to The Dental A-Team podcast Schedu...

So you have the basics down on practice organization and systemization, but still manage to fall short of your goals? Tiff and Kristy discuss the three most common pitfalls plaguing these offices, and how to climb out of them with clear, tactical guidance. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Tiffanie (00:01) Hello,...

Introducing the Dental A-Team YES Operating System — a framework created after looking at thousands of practices to help you have predictable growth, profitability, and freedom. Hear from Kiera about why this approach will change the way you do dentistry (and improve the way you live your life). The DAT YES Operating System: Y: You E: Earnings S: Systems and Teams Episode resources: Subscribe to T...

Kiera is joined by Sean Hamel, CEO of Art of Dental Marketing , to talk about … yup, dental marketing! Sean goes through why dentists struggle so much with messaging, what the right language for patient referrals is, how to make your practice stand out from that other practice 0.2 miles away, and a ton more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment L...

How great would it be, having systems that sail smoothly no matter who is sick, who changes positions, who quits, who [insert out-of-the-blue incident here]? Tiff and Dana talk about what exactly to implement in your practice so that communication flows. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Tiffanie (00:01) Hello, Dental A Team...

Practice success doesn't always equal personal life happiness. Kiera talks about the Yes Success Model, and how to align your business goals with your personal life goals, because they're allowed to complement each other (and should, frankly). She asks probing questions that'll get you thinking about alignment and finding the right motivating factors to keep going. Episode resources: Subscribe to...

It's Kiera and Britt on the pod together, with listeners getting a live look into how the Dental A-Team is thinking about the year's end — plus ideas as to what could be copied over to dental practices. There's a large emphasis on cost estimates and budgeting, including knowing when to fine-tune production or start cutting, and finding alignment as a team over those decisions. Episode resources: S...

Dentistry is most important when a patient is in the practice. As soon as they leave, there are a million other parts of their life competing for priority. Tiff and Dana discuss how to talk about dental care with your patients so it doesn't get lost under the heap of everything else.  Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcr...

Your key performance indicators do not have to be intimidating. In fact, with the correct frame of mind, they tell you exactly what's going on in your practice! Kiera shares the smart way to utilize KPIs, including: Looking for patterns, not just numbers Finding the question in each KPI Understanding KPIs are team-wide, not just for the owner Episode resources: Subscribe to The Dental A-Team podca...

Guest episode! Kiera is joined by Paul Edwards, CEO and co-founder of CEDR HR Solutions, which provides human resource support especially for dental practices. They go through a rapid fire of topics, such as coaching and accountability, worker classification, documentation and evidence (including AI!), and reporting policies. Visit CEDRSolutions.com to learn more about Paul.  Episode resources: Su...

Does your team feel out of whack? Tiff and Pam pull back the curtain on maintaining practice camaraderie by sharing where to find those daily wins. They discuss not only setting goals, but the most effective way to do so; how to best utilize morning huddles; why ongoing communication is critical; and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Lea...

Post-visit follow-ups — this episode is all about 'em! Following up with patients is one of the most overlooked ways to build trust. Kiera shares tips on both how to accentuate and accelerate your post-visit methods as a practice, as well as what to avoid doing. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera (00:01) Hell...

Establishing the right systems in your practice creates consistency, profitability, and freedom in ways that individual effort is never going to. Kiera talks about the difference between systems and the people using them, how to know if you need a new system, why the right system equals scalability, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment...

Tiff and Kristy break down monthly financial controls that protect your practice's profit. These include identifying lag and lead measures, getting your supplies in check, creating a budget around the team's fun money, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Tiffanie (00:01) Hello, Dental A Team listeners. Wel...

Kiera is joined by Dr. Rania Saleh, founder of Oryx Dental Software , a dental practice management platform that will streamline your practice's inner workings. The two talk about the journey of AI from when it first launched in dentistry to now, how AI can work in your practice as an accompaniment (not a replacement), the honest pros and cons of this intelligence, and a ton more. Episode resource...

This DAT podcast episode is a fan favorite! Danny with Swell is on the pod! In this episode, Kiera chats with Danny about Google reviews, Google reviews, Google reviews — a very necessary part of having a practice. Danny shares what practices can do to get their name out in front of potential patients; what not to say in your review responses; why bad reviews are actually good; how to get patients...

Perio does not get the attention it deserves. Tiff and Kristy discuss why periodontal health is such an underutilized area in dental practices, and give specific tips to bridge the gap through diagnosis, case acceptance, and follow-up — for everyone from your hygienists all the way to the front office. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave u...

Kiera and Kristy share tips on having financial conversations with patients, including the type of mindset to adopt so it's not so intimidating, key language to use to get everyone on the same page, the power of a litmus test, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review   Transcript:   Kiera (00:00) Hello, Dental A Team   lis...

Being a CEO dentist doesn't have to mean fewer patients. It means leading your business as intentionally as you are clinically. Kiera gives specific tips on how you, as a dental practice owner, can shift your mindset so you're operating like a CEO and your practice is humming. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kie...

Tiff and Pam talk about the current intersection of technology in the practice, and how using and understanding AI as a tool for busywork means you can focus on the tasks that really need that human touch. They talk about why training AI could be just as critical as training humans, where to look first when incorporating the software into your practice, how a staff member can serve as quality chec...

Kiera gives three tactical shifts to help practice owners get their time, energy, and life back, while still maintaining a successful business. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera. And today I want to talk about a fun topic that I think...

Key performance indicators are fundamental to a successful practice. But what about their dark side? Kiera shares how to know whether those metrics are telling you the right information or not, including what a false sense of KPI security can look like, common mistakes when reviewing those numbers, and how to keep your greater vision in tune with the indicators. Episode resources: Subscribe to The...

In this episode, Tiff and Nikki talk about a critical piece under the marketing umbrella: networking with people in your community across different "genres" of expertise. They discuss knowing your demographic, building a two-way street of referrals, leaning on your hobbies, and a ton more ways to get your business out there and being talked about. Episode resources: Subscribe to The Dental A-Team...

Artificial harmony is what happens when teams work alongside each other day in and day out, but never actually talk about what needs to be said. Kiera and Dana walk listeners through why getting to the root of problems in a practice is so critical — from not just a teamwork point of view, but for the business itself — as well as where to start to turn your practice into a place where honesty and t...