CTzens' Talks by Customertimes

In this episode of CTzens’ Talks, we discuss the role of Business Analysts — experts who work at the intersection of business and technology.    Our CTzens share their hands-on experience from everyday projects, explaining how the BA role is transforming in the era of AI — from the tools they use to the decisions they make and the challenges they face, as well as sharing their advice for beginners...

Just cool glasses? Not at all. XR is already part of our everyday lives — from VR games to immersive exhibition experiences. At Customertimes, we take it further, with teams building XR solutions for global clients and industry leaders. In this episode, CT experts Ruslan Kapustin and Ruslan Levytskyi share their hands-on experience with extended reality. They explain what XR actually is (VR, AR, a...

What helps women build sustainable careers in tech ? In this episode of CTzen Talks we are welcoming Julija Kvetna and Liza Gospodarenko to discuss the idea of the “connection advantage” — how relationships, networks, and social capital shape career growth in the tech industry. They talk about the realities many women face in fast-paced environments: balancing expectations, dealing with stereotype...

Continuous learning is more than just taking courses — it’s a way to stay confident, adaptable, and future-ready as work keeps changing fast. In this episode of CTzens Talks , Tamara Vukov (L&D Specialist) and Ilia Iakovlev (Senior Business Analyst) share what learning looks like in real life: from learning-by-doing, mentoring, and microlearning “in the flow of work” to how employees, managers...

October is Mental Health Month at Customertimes — a time to pause and talk about what truly keeps us balanced. In this episode, “Mental Health Matters: Speaking Openly,” Maria, Allan, and Valeriia share honest reflections on stress, burnout, and resilience. They discuss moments when work and life pressures became overwhelming, what helped them get through, and how therapy, routines, and small dail...

Running is more than just exercise — it’s a way to reset the mind, build discipline, and stay resilient. In this episode of CTzens Talks , Anastasia Ravshanova - HRBP Head and Sergei Markiewicz - Portfolio Director, explore what running means to them: from empty morning streets in new cities to the lessons marathon training teaches about persistence, balance, and leadership.  Whether you’re a seas...

In this episode of CTzens Talks , we dive into the power of public speaking — from overcoming stage fright to using your voice to grow your career. Guests Igor Indyk and Renata Nazakhova share how speaking up helped them build confidence, gain visibility, and lead with clarity. Whether it's delivering presentations, running workshops, or simply speaking up in meetings, strong communication ski...

In this episode of  CTzens Talks , our new host  Alexey  is joined by  Anton , Engineering Manager, and  Mykhailo , QA Team Lead, to explore how AI is transforming IT roles — especially in Quality Assurance. Are manual testers becoming obsolete? Not quite — but their jobs are evolving fast. Together, they discuss which IT roles are most at risk of automation, how AI is changing team structures, an...

Rising automation and a fast-changing economy are reshaping how we think about jobs. In this episode, our Talent Acquisition experts Brenda Garcia and Paula Wasil-Kudlik will unpack what’s really going on in the job market across the Americas and Europe.  From AI-driven hiring tools to the growing importance of certifications, we explore how job market changes bringing new challenges for recruiter...

What does the future of consulting look like in the age of AI? In this episode of CTzens Talks , Elena Klitko sits down with James Goldfinger and Pablo Moreno to explore how generative AI is transforming consulting services, client relationships, and the very definition of expertise.  With decades of experience, James shares how tech is reshaping the advisor’s role, while Pablo explains how AI, au...

In this episode of CTzens Talks, Venera Gilmanova, a Business Analyst, and Marina Zhelonkina, a BI Consultant, explore the art of effective communication in the corporate world and share their experience, emphasizing the importance of asking “Why?” and structuring information.  They discuss formulating requirements clearly, ensuring alignment between business and IT. Professionals can bridge gaps...

In this episode of CTzens Talks , Elena Klitko is joined by Bohdan Burliai, Account Director, and Hanna Koseikina, MuleSoft/Salesforce Developer, to explore the topic of career transitions in the tech industry. Whether it’s shifting from a technical role to a business-focused one or expanding expertise by moving between platforms like Salesforce and MuleSoft, our guests share their personal journe...

In this episode, we talk about how to balance Agile and Predictive approaches in project management. Our guests, experienced project managers Oleksandr and Valeriia in Customertimes, share real-life stories—from handling crisis recovery projects to managing big programs in the life sciences field.  They give useful tips on using Agile methods like Kanban and Scrum, working with tools like BigPictu...

In this episode of CTzens' Talks, we explore the foundations of lasting client relationships. Join Alex Patsko, CEO of the CTO Office, and Olga Malaya, Senior Account Director. Together, they share their journey of expanding Customertimes' presence in Europe, overcoming initial challenges, and cultivating a client-centric approach that has helped them succeed in competitive markets.  Tune in to di...

Branding is no longer just about logos and taglines; it’s about crafting a narrative, building trust, and connecting on a deeper level with your audience. Whether you’re a professional aiming to establish yourself as an industry expert or a company looking to solidify your market position, branding principles are more relevant than ever.  Our first guest is Rafael Moiseev , Customertimes VP of mar...

This season, our mission is to be the myth-busters of IT , sorting truth from tall tales. Get ready to challenge conventional wisdom with us as we explore the truth behind common workplace myths. In this episode, we're tackling cross-cultural communication myths that often shape our views on diversity, social interactions, and teamwork. To dispel these misconceptions, we'll be in conversation with...

In this episode of CTzen Talks , we delve into the intricate world of leadership. A startling statistic reveals that 38% of new leaders fail within their first 18 months. We explore whether leadership is an inherent trait or a skill developed through experience. Two Customertimes experts, Artem Kolyshkin, SVP, Global Delivery Head, and Alesya Zelenskaya, HR Director, will discuss the balance of pe...

Welcome back to another episode of CTzens Talks ! This time, we're tackling some of the most common myths about well-being and personal success. Our hosts,  Daryna Sobolieva  and  Alexey Yezhkov , Engineering Managers at Customertimes, discuss the importance of well-rounded skills over technical prowess alone, the myth of the lone genius, and tackle the persistent issue of impostor syndrome....

Tune in to the 4th episode of CTzens Talks , where we discuss the myths surrounding team productivity! In this enlightening series, we navigate through the implementation of diverse tools, explore the cons of always saying "Yes," and debunk the misconception that burnout signifies peak productivity. Moreover, we explore the concept of silent teams and challenge the idea that longer worki...

Welcome back to another episode of CTzens Talks! 🎙️ This time we're tackling some of the most common myths about Solution Architecture. Get ready to dive deep into the discourse about the latest technology, AI, transitioning from a developer to a solution architect, and the role of technical expertise in SA. Our CT experts joining us on this myth-busting journey are: Oleksii Popov , the Head o...

In this episode, we unravel common misconceptions that impact not only the tech world but our daily lives. Our discussion delves deep into key aspects of conflict resolution, from the role of third parties to assigning blame, the debate on keeping conflicts private, and our attitudes towards conflicts. Featuring insightful perspectives from our distinguished CT experts: Angel Di Ledżi Kokoszka and...