Jill Steeley
Community Health Collective
I'm Jill Steeley, and I spent years as an FQHC CEO feeling like I was the only one struggling with impossible choices—mission or margin, staff or budget, growth or sustainability. Until I realized: I wasn't alone. None of us are. That's why I created this podcast—to build the community that community health leaders deserve. Whether you're leading a health center, a rural clinic, a public health program, or any organization putting community care first, you'll find practical wisdom, honest conversations, and a whole lot of "finally, someone gets it" moments here. Each episode tackles the big st...
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Autor
Jill Steeley
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Podcast-Website
Neueste Folge
30. Sep 2026
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Stop Fixing the Same Problems - Build the Systems That Prevent Them 01.04.2026 21:59
Title: “Stop Fixing the Same Problems - Build the Systems That Prevent Them” Episode Overview If you feel like you're constantly solving problems but never quite getting ahead, this episode is for you. Jill Steeley breaks down one of the most common and costly traps in health center leadership: solving symptoms instead of systems. No-shows, provider underperformance, revenue volatility, staff turn...
Why We Built the CEO Connect Bootcamp (And What Health Center Leaders Are Saying About It) 25.03.2026 31:58
"Why We Built the CEO Connect Bootcamp (And What Health Center Leaders Are Saying About It)" EPISODE DESCRIPTION In this episode of the Community Health Collective Podcast, Jill Steeley pulls back the curtain on the CEO Connect Bootcamp she co-leads with Steve Weinman. She shares the backstory behind why they built it, what it covers, and—most importantly—lets Bootcamp participants speak for thems...
80% Fewer Denials and $3.6M in Growth: The Revenue Your Health Center Is Leaving Behind 18.03.2026 49:55
80% Fewer Denials and $3.6M in Growth: The Revenue Your Health Center Is Leaving Behind Hosted by: Jill Steeley | Guest: Melissa Erlandson, Clinical Account Executive, Athelas Episode Overview Health centers are under enormous financial pressure—thin margins, rising denial rates, and providers drowning in documentation. In this episode, Jill sits down with Melissa Erlandson, a former physical ther...
$50 Billion Sitting There: How to Access Rural Health Transformation Funding 11.03.2026 35:54
Episode Overview There is $50 billion in federal funding specifically designated for healthcare organizations like yours - and most health center leaders either don't know about it, think they don't qualify, or have no idea where to start. In this episode, Jill Steeley breaks down the Rural Health Transformation Program (RHTP) created by the One Big Beautiful Bill (HR 1), signed into law on July 4...
From Finance to FQHCs: The Unexpected Career Path That Led to Transforming Community Health 04.03.2026 55:59
From Finance to FQHCs: The Unexpected Career Path That Led to Transforming Community Health Hosted by: Athelas Taking Back Healthcare Podcast | Guest: Jill Steeley, FQHC Consultant & Executive Coach Episode Overview In this episode, Jill Steeley joins the Athelas Taking Back Healthcare podcast at their San Jose studio for a wide-ranging conversation about what it really takes to run a financia...
You're Not Wrong to Hesitate - But Here's What It's Costing You 25.02.2026 35:36
Community Health Collective Podcast Episode #17 You’re Not Wrong to Hesitate—But Here’s What It’s Costing You Hosted by: Jill Steeley ―――――――――――――――――――― Episode Overview You know the changes your health center needs to make. You’ve heard the data, felt the pressure, maybe even said out loud that things can’t keep going the way they’re going. And yet—you haven’t moved. In this episode, Jill Steel...
Straight From The Hill: What the NACHC P & I Forum Means for Your Health Center 18.02.2026 46:35
Community Health Collective Podcast Episode #16 Straight from the Hill: What the NACHC P&I Forum Means for Your Health Center Hosted by: Jill Steeley | Guest: Steve Weinman, FQHC Associates Episode Overview Steve Weinman just returned from his 40th National Association of Community Health Centers (NACHC) Policy and Issues Forum in Washington, D.C.—the largest policy and advocacy event in the c...
From Surviving to Stable: How to Turn This Year’s Funding Into Long-Term Financial Health 11.02.2026 12:22
From Surviving to Stable: How to Turn This Year’s Funding Into Long-Term Financial Health Hosted by: Jill Steeley ―――――――――――――――――――― Episode Overview Short-term funding relief is here—but is your health center using it wisely? In this episode, Jill Steeley makes the case that the most dangerous thing a healthcare leader can do right now is mistake temporary funding for long-term stability. She c...
Stop Waiting for Funding Certainty: The Business Model Shift You Need for 2026 04.02.2026 13:28
What you'll learn in this episode: Federal funding uncertainty isn't what's actually keeping your health center stuck—it's the business model you've built around it. In this episode, Jill challenges the narrative that FQHCs must be perpetually grant-dependent and shares why the current dysfunction in government might be the catalyst you need to transform your health center's financial foundation....
Transforming Healthcare Operations with AI: Real Solutions for Real Problems 28.01.2026 53:49
Transforming Healthcare Operations with AI: Real Solutions for Real Problems Guest: Alan Stickler, Head of Technology, Vital Interaction Episode Length: ~58 minutes Episode Overview Healthcare is drowning in operational inefficiencies—sky-high no-show rates, unfilled last-minute cancellations, burned-out staff making endless phone calls, and communication gaps that cost money and compromise patien...
Recruitment Crisis 2026: Why 94% of Employees Stay When You Do This One Thing 21.01.2026 32:17
Episode Length: 32 minutes Episode Description Struggling to recruit and retain top talent at your health center? The solution isn't ping pong tables or pizza Fridays—it's professional development. In this episode, Jill Steeley breaks down why professional development is the most powerful (and underutilized) strategy for building and keeping a high-quality team in 2026. You'll discover the soberin...
$9K to $40K Monthly: How One Software Automatically Recovers Hidden Revenue for Health Centers 14.01.2026 40:15
Guest: Howard Archer CEO, Fix HealthcareIT Website: www.fixht.com Episode Description: What if your health center is leaving $9,000 to $40,000 on the table every single month? In this episode, Jill Steeley sits down with Howard Archer, CEO of Fix Healthcare Technology, LLC, to discuss how RetroCAID is helping federally qualified health centers (FQHCs) automatically recover hundreds of thousands—ev...
Navigating the 2025 UDS Report - Changes, Mistakes, and Best Practices 07.01.2026 1:09:20
Join Jill Steeley and UDS expert Steve Weinman as they break down everything you need to know about the 2025 UDS report submission. From the history of this critical reporting requirement to the latest changes and common pitfalls, this episode is essential listening for any community health center leader preparing their submission. Steve Weinman - FQHC Consultant and CEO Bootcamp Partner Email: sd...
Avoiding Costly Legal Mistakes: Essential Risk Management for Federally Qualified Health Centers with Attorney Matt Stevens 17.12.2025 42:04
In this enlightening episode, we engage with Attorney Matt Stevens to explore the vital topic of risk management within Federally Qualified Health Centers (FQHCs). Stevens, with his extensive background in healthcare law, articulates the myriad legal challenges that these health centers confront, particularly in the domains of employment law and compliance. He elucidates the importance of understa...
Inheriting a Team as a New Clinical Director: What to do First 10.12.2025 34:00
Most clinical directors don’t get to build their team from scratch — they inherit habits, frustrations, and unwritten rules. If you’re a new medical or dental director trying to “make it work” with a team you didn’t choose, this episode will help you lead with confidence. Jill shares her proven 5-step approach to building trust quickly with inherited teams, even when they’re resistant, burnt out,...
Why Your Health Center’s Brand Is Costing You Patients (And How to Fix It) 03.12.2025 47:37
When Jill’s health center rebranded in 2015, brand recognition surged from 23% to 94% in just two years. They gained 1,000+ new patients annually and finally recruited providers after years of trying. In this episode, Murray Steinman , CEO of Flying Horse Communication , explains why confused brands lose patients, how to repair reputations, and the signals that your brand is holding your mission b...
You Can't Out-Recruit a Broken Culture: Why Your Provider Recruitment Strategy Is Failing 26.11.2025 20:34
Is your recruitment problem… actually a culture problem? In this solo episode, Jill Steeley shares the uncomfortable truth most clinical directors eventually discover: you cannot out-recruit a broken team environment. If you’re constantly interviewing, raising salaries, offering bonuses, expanding your search radius—and STILL can’t fill (or keep) provider positions—this 15-minute episode will refr...
Mastering Payer Negotiations: Insider Strategies from Both Sides of the Table 19.11.2025 56:43
What if you could sit across the negotiation table from a commercial payer who's also been an FQHC CEO? In this revealing conversation, Jill Steeley interviews Justin Murgel, Senior VP of Provider Networks at Mountain Health Co-Op and former CEO of an FQHC. Justin shares insider knowledge about what payers are really looking for, the biggest mistakes health centers make, and exactly what data move...
Discover Your Leadership Style and Break Through Your Career Ceiling 12.11.2025 33:26
Discover Your Leadership Style and Break Through Your Career Ceiling Feeling stuck in your healthcare leadership career? In this transformative solo episode, Jill Steeley introduces her framework of the four healthcare leadership styles and reveals why brilliant, capable leaders stay at the same level for years. This isn't about fixing your weaknesses. It's about understanding your natural leaders...
Speed as Your Competitive Advantage: Reducing Patient Wait Times at Every Touchpoint 04.11.2025 22:26
Patient satisfaction isn't just a nice-to-have anymore—it's make-or-break for retention, outcomes, and your competitive advantage. In this practical solo episode, Jill Steeley tackles one of the most powerful yet underutilized levers in healthcare: speed. Learn how to provide excellent, thorough, compassionate care while respecting your patients' time at every single touchpoint in their journey th...
The 5 Essential Pillars of Health Center Business Planning 03.11.2025 37:45
Are you just copying last year's plan and calling it done? In this comprehensive solo episode, Jill Steeley breaks down the five essential pillars every health center needs in their annual business plan—whether your fiscal year runs January to December or any other cycle. Moving beyond day-to-day firefighting, this episode provides a strategic framework for positioning your health center for succe...
Navigating ICE Raids: How FQHCs Can Protect Patients and Staff 03.11.2025 45:46
In this critical episode, Jill Steeley sits down with Steve Weinman, owner of FQHC Associates and veteran of 40 years in community health, to discuss one of the most pressing challenges facing health centers today: ICE raids and immigration enforcement. They explore the legal protections available to health centers, practical strategies for maintaining patient access, and how to balance mission wi...
Courage Over Confidence: Working Through Fear as a Leader 03.11.2025 21:11
Courage Over Confidence: Working Through Fear as a Leader In this inaugural episode, Jill Steeley opens up about what almost stopped her from starting this podcast—fear. She shares her personal journey of overcoming fear as a former FQHC CEO and now business owner, and provides practical strategies for community health leaders to push past their own fears and accomplish their biggest goals. Key To...
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