Car Dealer Podcast

Jon and James are joined by Faheem Miah, one of Car Planet's three co-founders. Faheem, along with his brothers Taslim and Tamim, set up Car Planet in 2022, and the trio have since scaled the business from 30 cars to over 2,000 across several sites. Faheem also touched on the difficulties of keeping customers happy, particularly in a business with such a large volume of sales. Stories discusse...

Graeme Potts, founder and CEO of Eden Motor Group joined James and Jon on the podcast this week, along with Autotrader's head of strategy and insights, Marc Palmer. Potts chatted to us about the trends he's seeing in both new and used sales, across the group's plethora of brands, including MG and Leapmotor. Naturally, we also couldn't help but ask a few questions about his illustri...

Cazoo's Lucy Tugby joined Jon and Batch for this week's podcast, discussing the marketplace's recent consumer trust survey – which revealed some rather painful truths about the relationship between buyers and dealers. Tugby, who serves as Cazoo's Chief Marketing Officer, also chatted to us about the platform's (relatively) recent brand name switch from Motors, and what effect i...

Nominate yourself for a Used Car Award (Nominations close Monday 28th September) Weekly Briefing: I’ve driven 10 different Chinese cars this week – and learned a lot Mercedes owner hit with £43,700 engine quote after catastrophic failure at 48,000 miles Volkswagen slashes 2026 profit forecast after €10bn hit as China struggles deepen Bentley unveils its first electric car as £170,000 Torcal takes...

Unreasonable car buyer customer behaviour ‘has got worse’, reveals Car Dealer Trust Survey ‘Survival of the fittest’: Aion UK boss predicts brutal shake-up for car industry Weekly Briefing: Why we’re all seeing more angry used car buyers

With used car margins under pressure, finding extra profit is becoming harder — but that doesn't mean the opportunities have disappeared. In this special Car Dealer Podcast for Profit Clinic Week, James Batchelor speaks to Dealer Auction, Autoglym, Warranty Solutions Group and TekCor4 about where dealers can make more from the business they are already doing. From buying the right stock and kn...

UPDATED: JLR confirms 4,000 jobs to be axed as part of £1.7bn cost-saving drive Car dealer Lookers opens flagship Omoda and Jaecoo dealership in Battersea Weekly Briefing: Why going behind the scenes of a Chinese car dealership worried me

‘The shape of the day has changed’: Why new plate day still matters Car dealers among 660 firms named and shamed for failing to pay National Minimum Wage Garage hits back at HMRC after being named and shamed over minimum wage breach DVLA bans more than 500 ‘76’ number plates for being too rude or offensive for the road Volkswagen Group set to axe Seat brand to focus on Cupra by 2029 – reports Volk...

‘I’d seriously consider packing in MOTs’: Garage owners demand test fee increase Interest in Chinese cars reaches record level as half of buyers say they are ‘open’ to switch ‘Pay us and we’ll remove them’: Car dealers targeted by fake review blackmail scam BMW insists German agency delay will not derail wider rollout as UK switch remains on track Agency sales three years on: What car dealer accou...

Weekly Briefing: Car dealers reveal what business is REALLY like this summer Mergers and acquisitions market ‘as difficult as it has been in 10 years’ for UK car dealers Omoda and Jaecoo strengthen warranties after experts criticise level of cover Chinese carmaker Chery opens new UK R&D centre as part of ‘long-term’ growth plan Government launches review of ZEV mandate as car dealers call for...

Used car dealer left playing ‘detective’ after being wrongly named in customer complaint Car dealers have their say: We want a US-style ‘lemon law’ to replace Consumer Rights Act Meet the dealer boss who failed exams but went on to build used car giant Car dealers could be BANNED from cleaning vehicles as water board applies for drought order Motor trade manager makes incredible 411-yard hole-in-o...

Weekly Briefing: Now the Temu Range Rover has overtaken the real thing JLR put aside £50m to fight bad publicity after fake report electric Jaguar was faulty A welcome to AI Week from Car Dealer editor in chief James Baggott Are all used car dealers quiet – or is it just you? We ask the experts what’s really happening out there

How are car dealers actually using AI in their businesses right now – and is it really saving them time and money? In part two of our special AI Week podcast – The AI Revolution: Will it change the motor trade forever – James Baggott speaks to dealers who are already using artificial intelligence to buy cars, improve vehicle adverts, handle customer complaints and communicate with leads 24 hours a...

Artificial intelligence is changing the motor trade faster than any technology we’ve seen before. But is AI really going to transform the way car dealers sell cars... or is the hype getting ahead of reality? In this special Car Dealer Podcast for AI Week – which takes place from August 3-7 – James Baggott speaks to some of the biggest names in automotive technology to find out where AI is already...

Weekly Briefing: Is the Stock Market really the right place for car dealers? Ford and Geely to create new cars at Valencia factory through new joint venture Former Stellantis UK boss Maria Grazia Davino joins Ford to lead European sales Autotrader ‘paused’ Deal Builder roll-out and is tweaking price flags following dealer feedback Blue Motor Finance collapses into administration but immediately so...

Dealers perplexed as Carwow radically shakes up its daily auctions removing reserve prices Government confirms pay-per-mile charges on EVs as plans get mixed response Arnold Clark profit hits £112.5m as Chinese brands help drive new car growth Car Dealer Power Cars of the Year – dealers pick their winners of 2026 Car Dealer Power 2026: Who won what at this year’s awards? Ford criticises ZEV mandat...

Volkswagen to cut models by up to 50% and reduce ‘complexity’ Denza electric supercar set to become UK’s most expensive Chinese car Skywell dealers left in limbo as UK importer collapses with immediate effect Weekly Briefing: What is Carwow planning for its used car advertising site?

GVE London accountant denies defrauding supercar dealer but faces FOUR YEAR wait for trial Failed used car dealer Cazoo hit by fresh legal battle as creditor payouts put on hold Reform ZEV Mandate NOW or risk jobs, investment and UK car production – SMMT Independent Garage Association calls for MOT price rises ‘as a matter of urgency’ Is the Consumer Rights Act keeping pace with today’s more advan...

Car dealer Steven Eagell delivers ‘strong and resilient performance’ despite dip in profits Used electric cars sell fastest in June while prices continue to hold firm Weekly Briefing: Is the Consumer Rights Act too harsh on car dealers? What can car dealers expect from changes to Autotrader’s Buying Signals?

‘Dramatic cut coming to ZEV Mandate targets’ after PM’s intervention  Weekly Briefing: Why is the government meddling in electric car targets again?  Car buyers still prefer dealerships as online-only purchases decline Car dealer Caffyns slumps to significant pre-tax loss amid fall in new vehicle sales Yeomans revenue hits record £609m after Mazda and Omoda & Jaecoo expansion Jaguar Land Rover...

Electric cars accounted for nearly half of UK’s biggest used car value risers in May Former Peugeot boss Linda Jackson joins Hendy as non-executive director Logbook lies: DVLA insider jailed alongside dodgy car dealers over record tampering Car finance compensation payouts pushed back until at least 2027 Motorpoint announces soaring profits, sales and turnover in stellar set of final results

Vertu’s mystery investor revealed as Constellation increases holding in car dealer to nearly 20% Chinese carmaker Chery to build vehicles at Nissan Sunderland plant in major UK deal Drivers are falling in love with Chinese cars – and it’s not just because they’re cheaper

Ferrari unveils Luce grand tourer as Prancing Horse goes electric for the first time Used coupe prices increase more than other body styles as number of new models fall Citroen brings back 2CV as Stellantis targets affordable EV market Arnold Clark to sell car for just £1 as dealer group celebrates the opening of first Welsh dealership Weekly Briefing: Why legacy car makers are jumping into bed wi...

Autotrader profits near £393m but admits Deal Builder roll-out hurt numbers Ford outlines product offensive with five new vehicles including potential Fiesta return Consumers can now search for their next car on Autotrader using ChatGPT Car dealer Brindley agrees franchise deal to open its first Lepas showroom

Peter Vardy sells last remaining dealerships to Dutch dealer group Van Mossel Peter Vardy’s CarMoney eyes expansion after sale to Japanese trading group ITOCHU Vertu profits drop despite strong used car and aftersales performance EV consideration hits record high as nearly one in four expect to make switch Video: Used EV market rose in April as high petrol prices pushed buyers to electric Lotus sc...