BIGcast

Glen meets with Edelman Smithfield Managing Director Deidre Campbell to break down the annual Edelman Trust Barometer, the public's "retreat into insularity," and the resulting action items for banks and credit unions. Also- Illinois turns its focus to BNPL while JD Power highlights an FI opportunity, X Money broadens its reach, and the murky NCUA waters begin to clear.    Links related to this ep...

Laura Gibson-Lamothe, the Georgia Fintech Academy's Executive Director, provides firsthand coverage of the key takeaways from Money 20/20 Europe. Laura and Glen also discuss broader trends in talent development/demand and regional differences in banking (and smoking! ) regulation. Plus- process reflections spurred by the passing of longtime Fed Chair Alan Greenspan, and the Bank of England sets a...

Our second batch of interviews stemming from the Financial Health Network's EMERGE conference, both with founders of compelling fintech startups: ROX CEO Lara Hodgson (breaking down barriers to SMB credit/liquidity) and Poncho CEO John Brown (financial wellness for military families). Also- the sudden twist in Fiserv's turnaround story. Links related to this episode: ROX: https://www.roxwrite.com/...

Glen shares highlights from the Financial Health Network's EMERGE conference, including interviews with a pair of trailblazing co-founders: Debbie Rewards' Frida Leibowitz and Prosprous.ai's Ted Leung. Also- Illinois kicks the interchange can down the road (again), Pope Leo pleads for humanity in AI, and a campaign to repurpose dopamine hits for financial wellness.      Links related to this episo...

Glen and John dissect a recent online airing of grievances regarding AI's perceived shortcomings. To Glen's surprise, John finds validity to some of these criticisms. Also- the Pope weighs in, robots close the human gap, the term "neuro-symbolic AI" emerges, and the green shoots of a "slow tech" movement may be emerging.    Links related to this episode: The Reddit thread- from the AGI community-...

Glen chats with Lee Wetherington about Jack Henry's newly minted survey of nearly 200 credit union and bank CEOs, exploring how strategic priorities and top concerns differ by group and how they've shifted over time. Also, a treasure trove of new industry data- on consumer payment choice, household economics, crypto/stablecoin usage, and a breezy 269-page NCUA stroke of GENIUS for your holiday rea...

Our continuing coverage of the NACUSO Reimagine and Nacha Smarter Faster Payments conferences features a pair of interviews: NACUSO's advocacy lead Zach Pfister on modernizing investment rules to match 2026 realities, and Dykema's Lauren Quigley on FIs' role as open banking realists, creating a safe environment for the inevitable.    Links related to this episode: Lauren Quigley/Dykema's Fintech/P...

Glen gathers highlights from the annual conferences for both Nacha in San Diego and NACUSO in Orlando, including conversations with Nacha CEO Jane Larimer on Same Day ACH milestones, Duome Co-Founder Eric Berg on a Next Big Idea for housing, and the Digital Sovereignty Alliance's Molly Woodman on the state of stablecoin.      Links related to this episode: Nacha: https://www.nacha.org/ Duome: http...

Glen connects with Senso Co-Founder/CEO Saroop Bharwani about his firm's approach to addressing some of the greatest disruptions emerging from the Agentic AI explosion. Also- Gen Z perspectives continue to evolve and surprise, and behavioral science gets a sidecar.    Links related to this episode: Senso: https://www.senso.ai/ Saroop Bharwani's LinkedIn page: https://www.linkedin.com/in/saroopbhar...

Glen speaks with Andrew Warren about the Financial Health Network's new report which makes the case for modernizing the definition of underbanked consumers. Also- X Money makes its long-promised debut, and the OCC potentially rides to the rescue of interchange (and workable payment processes). Plus a discount code for May's fast-approaching EMERGE conference.      Links related to this episode: Th...

Glen speaks with the CEOs of two sub-$100 million CUs  (Josh Urbick and Doug Wadsworth) about their respective efforts to advance the small credit union cause. Also, the latest developments at Anthropic and Coinbase highlight the perils facing CUs- and financial services in general.   Links related to this episode: The NSCUA's LinkedIn page:   https://www.linkedin.com/company/national-small-credit...

Glen recaps an action-packed CU Unplugged "un-conference," featuring unique perspectives from leaders of three participating credit unions (Keys FCU, Mid Hudson Valley FCU, State Department FCU) and real-time reflections from Defense Credit Union Council President & CEO Tony Hernandez.   Links related to this episode: Keys Federal Credit Union: https://www.keysfcu.org/ State Department Federal Cre...

Our final batch of America's Credit Unions GAC coverage- Glen speaks with Ncontracts' Stephanie Lyon about the shifting yet inevitable regulatory/compliance landscape. Also- another Domino falls on Paze's roadmap, and Illinois' interchange debacle proves too geeky for prediction markets- but not for a punk rock reference.   Links related to this episode: Ncontracts' blog: https://www.ncontracts.co...

Continuing our Americas Credit Unions Government Affairs Conference coverage, Managing Director Brian Kaas discusses TruStage's new stablecoin designed specifically for credit unions, and CEO/Co-Founder Dan Michaeli shares data-driven insights from Glia's new Banking AI Benchmarks Report. Also- fintech's answer to the NBA Slam Dunk Competition. Links related to this episode:  TruStage Stablecoin:...

Our first batch of coverage from Americas Credit Unions' Government Affairs Conference features an interview with the three leaders behind CUltivate- the new credit union-owned and curated foundational AI engine- plus our annual meetup with the ACU Economics Team to discuss their take on the outlook for CUs and the US economy overall.    Links related to this episode: CUltivate: https://getcultiva...

Glen speaks with two Associate Professors- Anna-Leigh Stone (Samford University) and Jordan Van Rijn (University of Wisconsin) about the recent Credit Union Research Workshop and Stone's paper analyzing the impact of CUs acquiring banks. Also- KYC risks morphing into Know Your Citizenship.   Links related to this episode: Anna-Leigh Stone: https://www.samford.edu/business/directory/Stone-Anna-Leig...

Glen offers two more interviews from our continuing Finovate Europe coverage- a chat with GSMA Head of Industry Security Samantha Kight on the latest efforts to combat financial fraud on mobile devices, and the leaders of startup Hagbad unveil a savings circle app with echoes of credit unions' early days.  Also- card interchange solidifies its role as America's misunderstood punching bag.   Links...

Glen shares his takeaways from Finovate Europe, including interviews with two standout demoing companies- Tweezr and Keyless.  Also- $15 billion becomes the new $10 billion, and Illinois' interchange glass looks less than half full.   Links related to this episode: Tweezr: https://www.tweezr.io/ Keyless: https://keyless.io/ Finovate Europe: https://informaconnect.com/finovateeurope/ Payments Dive...

America's Credit Unions CEO Scott Simpson reflects on his first 90 days in the role and offers a preview of March's Government Affairs Conference. Barlow Research Managing Partner Sandy Hanson shares new and unexpected insights on how SMBs prefer to engage with financial providers.  Also- PayPal's plunge brings another of our 2025 BIGgo squares back into play, and an insider's uncommon take on FTX...

Glen connects with Randy Salser to discuss his initial takeaways as NACUSO's new CEO, and why this April's Reimagine conference is a must-attend for credit unions as well as CUSOs. Also- Playing 3-D Chess with Trump Accounts, and a deep-pocketed twist on a de novo CU.   Links related to this episode: NACUSO: https://www.nacuso.org/  NACUSO's Reimagine conference, April 27-30 at the Disney Yacht &...

Glen speaks with Karen Houghton, Co-Founder/CEO of Infinite Giving, about how to narrow the financial services gap facing nonprofit entities. Also- the latest on the Credit Card Competition Act and proposed 10% rate cap, and a new forum for tackling the real-time issues facing credit unions.      Links related to this episode: Infinite Giving: https://www.infinitegiving.com/ Karen's book "Funding...

John and Glen connect with Defense Credit Union Council CEO Tony Hernandez to discuss CU Unplugged, the interactive credit union "un-conference" debuting in late March in San Francisco. Also, Glen surveys the chaos and mixed messaging stemming from the proposed 10% cap on credit card interest.      Links related to this episode: CU Unplugged, March 30 – April 2 at Visa's Market Support Center in S...

The BIGCast Gang ventures into the highly turbulent waters of 2026 fintech and credit union predictions- assessing the bright and dark sides of AI, vibe coding, the outlook for mergers, interest rates and of course, Bitcoin. Glen throws in a Rob Reiner/Stephen King reference for good measure.   Links related to this episode: John Janclaes/The CEO Corner: https://theceocorner.com/   Anne Legg/Thriv...

The BIGCast Gang convenes for its annual roundup of the biggest stories impacting credit unions and fintechs (zero points awarded for guessing #1 on the list). Some Q1 headlines seem like ancient history, while others are gifts that just keep on giving. Bitcoin delivered its usual wild ride- but in 2025 it had plenty of company.   Links related to this episode: John Janclaes/ The CEO Corner: https...

We have a winner! John and Glen sort through the squares of our 2025 Bingo (or BIG-Go) cards to assess the "gimme" events, items that occurred but differently than expected, and a few things that didn't wind up happening… yet.    Links related to this episode: Our February blog explaining the BIG-Go game: https://www.big-fintech.com/did-you-have-that-one-on-your-bingo-card/   PayPal/Venmo's mercha...