Altea Insurance
AlteaTalks
Welcome to AlteaTalks, your source for insightful discussions on the latest UK health and social care developments. With over 30 years of frontline experience in healthcare insurance litigation, Will Marshall, Altea's Head of Legal and Risk Management, leverages his extensive knowledge to engage in deep conversations with leading health and care professionals, regulators, and legal experts. Join Will and guests as they get to the heart of the hottest topics affecting the UK's health and social care sectors today. AlteaTalks – where knowledge meets conversation. If you'd like to talk to Will an...
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Altea Insurance
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18. Sep 2026
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S1 E7 Blemish free: career highlights and insights from an eminent aesthetics practitioner 03.06.2024 46:33
We're joined by leading aesthetics practitioner, Valerie Millington as she shares fascinating insights acquired over the course of a long, varied and successful career and discusses exciting new market treatments in the ever- evolving field of advanced cosmetic skin treatments. Timestamps - Insight on Val's professional developments in South Africa and how she became a leading trainer of electroly...
S1 E6 Policy Perspectives: Insights into Medical Indemnity Evolution 20.05.2024 33:10
Vickie Rhodes, Altea's Business Development Officer discusses how medical indemnity insurance is evolving to serve the needs of this increasingly complex and nuanced sector and much more... Timestamps - Discussion on the two main types of indemnity coverage for UK healthcare professionals, exploring differences between discretionary and financially regulated insurance models. (00:03:30) - Examin...
S1 E5 Trends in Nursing and Care Home Indemnity Insurance Claims 29.04.2024 34:47
What are the main trends shaping the legal battlegrounds for these institutions entrusted with our most vulnerable? From medication dispensing issues to negligent care and rising violence, Lisa provides invaluable insights into the challenges faced by the sector, shedding light on staffing struggles, regulatory hurdles, and the crucial role of comprehensive insurance coverage. Timestamps - From...
S1 E4 Navigating the pitfalls of online reputation management 15.04.2024 45:46
If you're running an aesthetic healthcare business, receiving a negative online review is never ideal, and a knee-jerk response could lead to significant legal and reputational repercussions. In this episode, Joanne Staphnill, Consultant Solicitor at Keystone Law, who regularly defends professionals against negligence claims, discusses the nuances of managing online reviews in the aesthetic sector...
S1 E3 Gearing up for change: how the non-surgical Aesthetics Industry is preparing for regulation 04.04.2024 44:19
In this episode, Will Marshall is joined by Dr. Catherine Fairris , Director of the Wessex Skin Clinic, Aesthetic Medicine veteran, and President of the British College of Aesthetic Medicine (BCAM). They discuss how the new licensing scheme is taking shape and the challenges faced by policy makers and stakeholders alike in keeping pace with this moving target. Dr. Catherine Fairris and Will also d...
S1 E2 Preserving Trust: the patient safety podcast 18.03.2024 33:11
D espite the best efforts of clinicians, managers, patient representatives, policy makers and regulators, concern about progress in improving patient safety in the UK continues to dominate the headlines. Why is patient safety proving such a hard nut to crack? In this episode, Will is joined by Caroline White, Executive Director of Healthcare at Candere Consulting and an expert in healthcare risk...
S1 E1 Defusing the Minefield of Informed Consent 01.03.2024 40:07
Obtaining informed consent is a fundamental part of every health and care professional's job and integral to every service user's treatment experience. But although this process goes to the very heart of clinical practice, it has become something of a legal and clinical minefield in recent years, for practitioners and patients alike. In this opening episode of AlteaTalks, Will is joined by Vicki S...
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