5 Minute UX

You'll learn to assess affordance design using three specific dimensions: visibility, clarity, and consistency. By the end you'll be able to distinguish strong from weak design signals and apply a severity framework to prioritize issues. This lesson gives you a framework for delivering actionable, heuristic-based feedback that drives tangible improvements in usability. Learning Objective: By the e...

You'll learn to structure your conference talks using the three pillars of persuasion: ethos, logos, and pathos. By the end you'll be able to balance credibility, logic, and emotion to engage practitioners effectively. This lesson gives you a framework for avoiding common pitfalls in persuasive design communication. Learning Objective: By the end of this lesson, learners will be able to apply the...

You'll learn to structure facilitation questions using the Funnel Approach to move from broad exploration to specific decisions. By the end you'll be able to execute the 5-step execution process, including holding silence and managing dominant voices. This lesson gives you a framework for preventing premature convergence and ensuring all participants feel heard. Learning Objective: By the end of t...

You'll learn to define bias control as the systematic practice of mitigating cognitive and methodological distortions in user research. By the end you'll be able to identify five specific types of bias—selection, ordering, moderator, confirmation, and response—and apply targeted mitigation techniques to protect data integrity. This lesson gives you a framework for auditing your study design to ens...

You'll learn to define Net Promoter Score (NPS) and distinguish it from other satisfaction metrics like CSAT and SUS. By the end you'll be able to categorize users as Promoters, Passives, or Detractors using the standard 0-10 scale. This lesson gives you a framework for applying NPS to track long-term user loyalty and align UX outcomes with business OKRs. Learning Objective: By the end of this les...

You'll learn to configure a Personal Kanban board using three specific columns and strict Work-in-Progress limits. By the end you'll be able to visualize your daily workflow to prevent multitasking and context switching. This lesson gives you a framework for managing individual tasks with clear entry and exit criteria. Learning Objective: By the end of this lesson, learners will be able to configu...

You'll learn to assemble a high-performing design team using a structured four-step sequence. By the end you'll be able to define roles, recruit for problem-solving skills, onboard with clear goals, and establish team norms. This lesson gives you a framework for avoiding common pitfalls like role ambiguity and tool overload. Learning Objective: By the end of this lesson, learners will be able to e...

You'll learn to evaluate task complexity and resource constraints to select the optimal experimental design for comparative UX research. By the end you'll be able to apply a decision heuristic to prevent ordering bias and carryover effects. This lesson gives you a framework for balancing sample size efficiency against data validity in A/B testing scenarios. Learning Objective: By the end of this l...

You'll learn to assess interfaces using Nielsen’s Heuristic #8 by distinguishing between subjective aesthetics and objective cognitive load. By the end you'll be able to apply a four-point severity scale to identify visual noise, redundancy, and hierarchy issues. This lesson gives you a framework for providing actionable feedback that links design choices to task efficiency and user outcomes. Lear...

You'll learn to facilitate rapid ideation using the 6-8-5 sketching protocol to bypass perfectionism. By the end you'll be able to guide teams through a strict 6-minute sprint for 8 ideas and a 5-minute refinement phase. This lesson gives you a framework for managing time, materials, and common pitfalls like over-refining or fear of bad drawing. Learning Objective: By the end of this lesson, learn...

You'll learn to identify the single constraint limiting your team's system throughput. By the end you'll be able to distinguish bottleneck analysis from general process improvement to avoid local optimization traps. This lesson gives you a framework for focusing improvement efforts where they yield the highest impact. Learning Objective: By the end of this lesson, learners will be able to identify...

You'll learn to conduct artifact analysis sessions that uncover implicit user needs beyond self-reported data. By the end you'll be able to facilitate a 45-60 minute session using silent observation and guided inquiry. This lesson gives you a framework for mapping physical or digital artifacts to specific user motivations and pain points. Learning Objective: By the end of this lesson, learners wil...

You'll learn to define the NUF Test as a validation framework for Objectives and Key Results. By the end you'll be able to identify when an OKR fails the Necessary, Useful, or Feasible criteria. This lesson gives you a framework for filtering weak goals before they impact your UX roadmap. Learning Objective: By the end of this lesson, learners will be able to evaluate proposed OKRs using the NUF T...

You'll learn to draft a concise narrative that conveys value in under 60 seconds. By the end you'll be able to structure your problem, solution, and unique value proposition into a compelling story. This lesson gives you a framework for refining and rehearsing your pitch to ensure clarity and impact with diverse audiences. Learning Objective: By the end of this lesson, learners will be able to con...

You'll learn to execute the five-step Agile UX process, from preparation to retrospective. By the end you'll be able to identify common pitfalls like scope creep and over-designing, and apply recovery strategies to keep your sprint on track. This lesson gives you a framework for integrating design with iterative development cycles. Learning Objective: By the end of this lesson, learners will be ab...

You'll learn to leverage existing behavioral data to identify user friction points without immediate primary data collection. By the end you'll be able to define specific research objectives and success criteria to drive actionable design decisions. This lesson gives you a framework for starting your research cycle in Week 1 with zero additional budget. Learning Objective: By the end of this lesso...

You'll learn to define 'Accessible' as the removal of unnecessary barriers, distinguishing it from usability and compliance. By the end you'll be able to identify where accessibility fits within Peter Morville’s seven-facet model and why it matters for ethical design. This lesson gives you a framework for integrating accessibility early in the design process to prevent exclusion. Learning Objectiv...

You'll learn to execute the 3-12-3 brainstorming technique to balance divergent thinking with convergent selection. By the end you'll be able to guide teams through silent ideation, visual clustering, and prioritized voting without getting stuck in endless discussion. This lesson gives you a framework for managing group dynamics and enforcing strict timeboxes to ensure actionable outcomes. Learnin...

You'll learn to evaluate whether a decision matrix is the right tool for your design problem. By the end you'll be able to apply the 3-Criteria Rule and Alignment Check to avoid analysis paralysis. This lesson gives you a framework for choosing between intuitive judgment and structured evaluation based on stakeholder dynamics and project constraints. Learning Objective: By the end of this lesson,...

You'll learn to validate research protocols through pilot testing to prevent invalid data. By the end you'll be able to control for moderator and confirmation bias during sessions using neutral language. This lesson gives you a framework for systematic qualitative analysis, moving from familiarization to theming within a 10-12 day window. Learning Objective: By the end of this lesson, learners wil...

You'll learn to apply a structured process for integrating motion design into user experiences. By the end you'll be able to identify the missing components of a motion strategy and request the necessary source materials. This lesson gives you a framework for diagnosing content gaps before attempting implementation. Learning Objective: By the end of this lesson, learners will be able to evaluate s...

You'll learn to structure complex UX projects using the graphic gameplan framework. By the end you'll be able to break down project phases into visual, manageable chunks. This lesson gives you a framework for organizing scope and sequence to prevent cognitive overload. Learning Objective: By the end of this lesson, learners will be able to apply the graphic gameplan framework to structure a UX pro...

You'll learn to integrate AI tools into your research workflow for transcription and sentiment analysis. By the end you'll be able to execute the four-step process of data ingestion, automated processing, human review, and synthesis. This lesson gives you a framework for avoiding common pitfalls like confirmation bias and missing context while maintaining data integrity.

You'll learn to distinguish adaptive challenges from technical problems in design projects. By the end you'll be able to identify when a project requires behavioral change rather than just a technical fix. This lesson gives you a framework for mobilizing teams during periods of high ambiguity and resistance. Learning Objective: By the end of this lesson, learners will be able to distinguish adapti...

You'll learn to define the Empathy Map Canvas as a visual tool for articulating what users say, think, do, and feel. By the end you'll be able to distinguish it from Personas and Journey Maps to avoid assumption bias in early-stage projects. This lesson gives you a framework for synthesizing research data into a shared understanding of user experience before design begins. Learning Objective: By t...