The BedBuzz

In this episode we had an incredible conversation with Tommy Henderson —Mattress Firm’s very first employee, the mastermind behind our iconic dress code, a key shaper of our original culture, the pioneer of our first franchise, and now the successful owner of six Papa Murphy’s pizza stores! Tommy packed this episode with amazing insights on sales, leadership, and the journey from employee to entre...

In this episode, we sit down with Derek Miller , Senior VP of Sales at Serta Simmons Bedding (SSB), to discuss his incredible 26-year journey in the industry. Derek shares insights from his early days at Simmons, major industry shifts, and some fun surprises—there’s a special story in this episode you won’t want to miss!  Tune in for a conversation packed with leadership tips, industry trends, and...

We’re excited to bring you the latest episode of The BedBuzz podcast, featuring a very special guest—Stephen Ferguson, one of the brightest sales minds in the mattress industry. In this episode, we take a deep dive into Stephen’s remarkable journey from his early days at Mattress Firm to becoming a top sales leader and successful business owner. He shares game-changing insights on how to maximize...

Buckle up for a special trip down memory lane in our latest episode! Join us as we sit down with Steve Fendrich, one of the original founders of Mattress Firm. Steve’s stories about the early days, including some wild adventures and near disasters, are as eye-opening as they are inspiring. Ever wonder what it takes to turn a mattress business into an empire? You’re about to find out. Tune in to he...

We’re bringing you a special treat straight from the grand opening of our latest Mattress Firm store in Grand Forks, ND! Join us as we dive into the excitement of our 5-4-5 event, celebrating our 10th North Dakota store and 10 years of amazing service  from the Wolfpack. In this episode, we chat about the stunning new location (seriously, it looks like something out of a Mattress Firm brochure!),...

Get ready to be inspired by our latest episode of The BedBuzz podcast! This week, we have a very special guest, Kelly Suzuki, Director of Business Development at Podium, joining us. Kelly is incredibly passionate about helping companies like ours grow, especially focusing on boosting sales and income for YOU. Tune in to hear about: The exciting partnership between Mattress Firm and Podium  Tips on...

We’re celebrating Mattress Firm’s 38th anniversary with two of our legendary co-founders, Paul Stork and Harry Roberts.  You'll hear stories about overcoming challenges, creative problem-solving, and the camaraderie that made Mattress Firm what it is today. Paul shares his unforgettable sales experiences, and Harry’s legendary customer service stories will have you in stitches. This episode i...

Sheldon King, the Territory Manager for Mattress Firm North Dakota, shares his incredible journey from the sunny Bahamas to the snowy plains of North Dakota.  Sheldon's path is nothing short of amazing.  Tune in to hear his fascinating story, including some wild sales tales, some inspirational golden nuggets, and how he’s rocking the Mattress Firm world.

Mastering Farewells: Learn why the farewell is a crucial part of the sales process and how top performers excel at it. From handwritten thank you notes to setting expectations, we've got tips to help you leave a lasting impression. FirmFive Review: We wrap up our FirmFive series with a quick recap of all the key points. Whether it's making a great first impression or nailing the farewell...

 This episode focuses on one of the most talked-about sections of the FirmFive: Sell the Sale.   Episode Highlights : Insightful Strategies: Discover tips and techniques to enhance your selling skills. Boost Your Sales: Learn how to effectively promote one of our biggest sales of the year. Get Fired Up: Equip yourself with the enthusiasm and knowledge to make the most of this Memorial Day weekend....

 Join us as we chat with Elliott Wilson, a seasoned pro at Mattress Firm and our most frequent guest. We'll dive into Elliott's entrepreneurial journey from starting is own business as a child to selling cars, to eventually finding his way to Mattress Firm then becoming a partner of the Mattress Firm Tulsa franchise. We’ll learn Elliott’s expert tips on making big sales, especially in cl...

In this episode, Harry and Jimmy discuss the many reasons why Mattress Firm is the preferred sleep retailer of  choice for so many people.  

Join us as we dive deep into the world of mattress sales with none other than industry veteran Brent Batterman. With a career spanning over two decades, Brent brings a wealth of knowledge, strategies, and personal stories that are sure to inspire and enlighten. I. Guest Introduction: Brent Batterman Discover Brent's journey from an enthusiastic intern to a key figure in the mattress industry,...

We welcome our special guest and good friend, Steve Rigby, the mastermind behind Circle Selling and author of the bestselling books "Circle Selling" and "S.M.I.L.E.", to this episode of The BedBuzz. Exclusive Insights: We dive into Steve's journey from his first “sales” job to becoming a renowned author and mentor. His unique perspective and invaluable lessons in sales and...

 This week we're tackling a key component of the Firm5: CONNECT, or as we like to call it, "The Salesperson's Superpower."  Dive in with us as we explore how to make every customer feel incredibly valued right from the start. We'll discuss the importance of asking the right questions, making strong first impressions, and using empathy to build trust.  You’ll hear some of o...

Buckle up! This week, we're mixing it up with a special guest who knows his way around both mattresses and melodies. Yes, you guessed it - Jon Stork, the singer/songwriter son of Mattress Firm co-founder Paul Stork, and nephew of Charlie and Harry Roberts is dropping by. What's Inside: Dive deep as Jon takes us from growing up a “Mattress Firm kid”  in Texas to selling beds while living...

This episode focuses on the power of first impressions in retail, starting with the crucial First Impression Zone (FIZ). Discover actionable steps to enhance how our guests perceive your store from the moment they step in.   Key Highlights: The Science Behind FIZ: Learn from our deep dive into customer feedback on the importance of aligning in-store messages with advertising efforts. FIZ Touchpoin...

This episode of The BedBuzz podcast is packed with insights on answering the phone the Mattress Firm way.   Why does it matter? Because the phone is our differentiator. How we answer sets us apart from the competition, creating an inviting atmosphere that makes guests choose to shop with YOU and your store over our competitors.   Highlights of the Episode: Listen to real recordings of Mattress Fir...

In this episode, we had the pleasure of hosting the one and only, Charlie Roberts, a remarkable individual with an extraordinary journey.   You’ll learn about Charlie’s entrepreneurial spirit and incredible work ethic and how he juggled owning several businesses simultaneously, while concurrently being involved in city politics and selling real estate “on the side”.  Find out about Charlie’s uniqu...

We're thrilled to launch  season two of  The BedBuzz podcast featuring three members of the Million Dollar Writers Club: Brandy Wilson and Matt Parks from Tulsa, and Scott McNeil from North Dakota. From understanding the challenges of writing a million dollars to the best sales techniques, this episode is packed with actionable advice such as:  The importance of the PHONE Knowing and Selling...

After the roaring success of our 10-year SoDak franchise anniversary special, by popular demand we're thrilled to bring you the incredible story of Paul Hollister, a California surfer who has now found himself navigating the waves of life in South Dakota.  Join us for tales of Paul's craziest sales adventures, his transition from the sub-prime mortgage industry and teaching English in Ja...

In this episode, we’ll hear how Jason Sellers, the Managing Partner of the North Dakota franchise, left his hometown of Mason City, IA to attend the University of South Dakota  on a track and field scholarship.  We'll  learn how he was recruited to join MattressFirm and drove his hoopty with all his worldly possessions to Phoenix to sell beds.  Discover Jason's transition into leading th...

In this insightful episode, Tyler Zeller from North Dakota shares his experiences and offers practical tips on how to finish the year strong and with enthusiasm.  From personal reflections to strategies for staying motivated during the year-end crunch, Tyler provides valuable insights that are sure to resonate.

We are beyond excited to bring you a special episode of The BedBuzz podcast, and this time, it's all about celebrating the 10th anniversary of the MattressFirm South Dakota franchise! 🎉  Join us as we dive into Paul and Gina Hollister's extraordinary journey. From their very first awkward night out to making the move to Tulsa and later embarking on the thrilling adventure of launching t...

We are thrilled to present this episode with our very special guest, Mettow Scott, the store manager of our Mitchell, SD location.  In this episode, we'll:  Uncover Mettow’s memorable sales experiences and the anecdotes that have shaped her remarkable journey in sales. Learn about Mettow's background, upbringing, and the path that led her first to Des Moines, IA and now Mitchell, SD. Ref...