Scale You Podcast

Map the red spots in your customer journey first, and AI finally has a real problem to solve. On this 75th episode of the Scale You podcast, Le-an sat down with Karl Staib, Founder of Systematic Leader, to talk about how to improve customer experience with AI. Karl explains how he builds a customer journey map with green, yellow, and red tags to find the biggest customer experience bottleneck befo...

AI wants to please you, which is why it makes things up when your idea is truly new. On this 74th episode of the Scale You podcast, Le-an sat down with Adrian Gauna, founder of Gold Root Solutions, an AI automation agency in South Florida, to talk about human in the loop AI and building systems for local businesses. Adrian's AI agents run patent searches for independent inventors, a job that...

Prepare your e-commerce brand for AI agents that make buying decisions for human shoppers. On this 73rd episode of the Scale You podcast, Le-an sat down with Kim Reynolds, co-founder of AI Advantage Agency, to talk about AI-enabled e-commerce marketing and Search Engine Optimization.  Kim details how she pivoted from running ads manually to creating infrastructure where AI search engines discover,...

On this 72nd episode of the Scale You podcast, Le-an sat down with Gwen Seymour, Founder of Jaco Labs and CPA, to talk about building custom AI tools for small and mid market teams. After 13 years in public accounting, Gwen pivoted to coding and data analytics to solve the exact operational bottlenecks she spent over a decade watching businesses fight through. She shares how she coded her own acco...

Most AI agencies fail because they push complex tech stacks instead of solving operational bottlenecks. Marvin Martinez, Co-Founder and CEO of Bandsaw AI and former BPO general manager who managed 700 people, builds AI automations that cut up to 30 hours a week for service businesses. On this 71st episode of the Scale You podcast, Le-an sat down with Marvin Martinez, Co-Founder and CEO of Bandsaw...

Stop chasing custom AI Dev and start enabling your team! On this 70th episode of the Scale You podcast, Le-an sat down with Sam Robertson, Co-Founder of Amavis AI , to talk about turning AI tools into daily workplace habits. Sam left a stable corporate role at Salesforce with only two months of savings and two young children at home. After watching scope creep and failed 12-month enterprise sales...

The best competitive advantage against artificial intelligence isn't tech performance, it's human identity. 🔥 On this 69th episode of the Scale You podcast, Le-an sat down with Justin Hall, Fractional CEO at AI UK and Executive Coach and Business Consultant at Synergistic Coaching, to talk about authentic leadership in the age of AI. Justin shared how he transitioned from 25 years in ch...

Stop treating AI like a magic wand and start building dedicated digital workers to eliminate manual recruitment admin. On this 68th episode of the Scale You podcast, Le-an sat down with Nick Rickards, Founder of Recruitment Agent Hub, to talk about replacing bloated software stacks with specialized AI agents. Nick shared his transition from a decade in recruitment to building custom agentic workfl...

Drew Donaldson watched AI collapse his marketing agency, then used it to build 21 platforms in 18 months. On this 67th episode of the Scale You podcast, Le-an Lai Lacaba sat down with Drew Donaldson, Founder and CEO of Automata Intelligentsia, to talk about walking away from a marketing agency and rebuilding around AI and GTM engineering. Drew cut his agency's headcount by 60% through 2025 as...

She's been building systems for years. Here's why she finally turned it into an AI agency. On this 66th episode of the Scale You podcast, Le-an Lai Lacaba, creator of BOSAI and co-founder of 2xYou, opens Season 6 by breaking down what an AI agency actually is and why she built BOSAI as a systems first agency instead of just another automation shop. She walks through how BOSAI started as...

What happens when your business takes a hit and you’re forced to rethink everything? In this 65th episode of the Scale You Podcast, Le-an sits down with Faith Natividad, Founder of Digital Workforce Group, to talk about how she built a people-first outsourcing company and how she rebuilt it when AI started changing the game. This isn’t just a “success story.” It’s about going through loss, adaptin...

What does it actually take to go from freelancing to running a fully remote agency while traveling the world? In this 64th episode of the Scale You Podcast, Le-an sits down with Kierra Maggs, Founder of Limitless Social and The Creator Assistant, to talk about how she built her business around freedom, delegation, and the creator economy. This conversation goes beyond the highlight reel. They get...

What does it really look like to start from freelancing and build a full outsourcing ecosystem from scratch? In this episode of the Scale You Podcast, we sit down with Richie Rebamuntan, Founder and CEO of We Do The Talk, to talk about her journey from call center agent to building a multi-layered outsourcing business in the Philippines. This isn’t just a “success story.” It’s the real version of...

What happens when a management consultant helping Fortune 500 companies scale decides to build a business of his own? In this 62nd episode of the Scale You Podcast, we sit down with Brian O’Connor, founder of Talent HQ, to talk about his journey from advising businesses on strategy to building a recruiting agency that helps companies hire top talent from Latin America. Brian shares how his recruit...

What does it take to go from consultant to agency owner and build a profitable niche agency in the fast-moving world of e-commerce? In this 61st episode of the Scale You Podcast, we sit down with Adam Pearce, Co-Founder of Blend Commerce, a Shopify CRO agency helping brands increase revenue through smarter data and conversion optimization. Adam shares how he accidentally discovered Shopify in its...

What happens when a lifelong entrepreneur builds not just one but two agencies and still believes delegation is the ultimate growth strategy? In this 60th episode of the Scale You Podcast, we sit down with Barry Coziahr, founder of Stampede Branding and Team Builders Agency, who has trained over 10,000 small business owners and delivered 1,000+ seminars across the U.S. From growing up with an entr...

What does it take to grow from one client to 1,200 team members in six years? In this 59th episode of the Scale You Podcast, we sit down with Marge Aviso, CEO & President of Telework PH, a homegrown BPO and staffing company in Bulacan that has scaled massively under her leadership. From being a licensed nurse who couldn’t land a hospital job… To commuting 4 hours daily for a BPO role… To disco...

What if your biggest heartbreak rejection became the reason you mastered sales? 👀 In this 58th episode of the Scale You Podcast, we sit down with Cap Hernandez, a creative entrepreneur, sales captain, Canva Ambassador, and founder of Uncapped Digital Marketing Inc. who turned heartbreak, 100 cold calls a day, and years of rejection into a powerful mission: helping introverts sell with confidence....

Can You Really Build a Global LMS Company From Scratch? 🌍💻 In this 57th episode of the Scale You Podcast, we sit down with Christopher Dundy, CEO of Flagship LMS, whose journey took him from Alaska to the Marine Corps to becoming a trusted name in the E-learning world. After two decades of teaching, traveling, and leading LMS implementations around the globe, Christopher shares how he turned a f...

What happens when a bodybuilder, AV expert, and AI strategist are all the same woman? In this powerhouse episode of the Scale You Podcast, we sit down with Anca Trifan, Founder of Tree-Fan Events, competitive bodybuilder, and one of the few female voices leading the intersection of events, AV production, and AI. Her journey spans 20+ years, from Romanian radio host to running high-stakes events fo...

Can one accountant really build a global agency and a 24K-member community? ✨ In this 55th episode of the Scale You Podcast, we sit down with Marianne, a CPA turned agency founder who went from side-hustling bookkeeper to CEO of Task Wise and co-founder of Work Sync. What started as a late-night freelancing gig evolved into a thriving accounting and finance outsourcing agency, serving clients acr...

Can a CPA firm be fully remote and run from the beach? Jeff says yes! 🔥 In this 54th episode of the Scale You Podcast, we meet Jeffrey Levell, a seasoned CPA and founder of a Seattle-based accounting firm who now runs everything from the Philippines.  With over a decade of experience, Jeff has built a business that lets him combine deep financial strategy with the freedom of remote living. We div...

What really separates a freelancer from a founder? And how do you build something that actually lasts? In the 53rd episode of the Scale You Podcast, Le-an sits down with Penn Camille Lat, Co-CEO and Founder of Virtua Solutions Outsourcing, a people-first outsourcing agency supporting startups and SaaS companies around the world. From cold calls to leading a 30+ person team, Penn shares her honest...

Kicking off 2026 with a brand-new season of the Scale You Podcast! 🚀 If you’ve been here from the first season until now that we’re on our fifth season, you probably know that we always start the first episode of each season with our Co-Founder of 2xYou, Le-an! Starting an agency at 23 isn’t something most people plan for — but for Le-an, it became the starting point of a fast-growing Executive A...

𝗖𝗮𝗻 𝘆𝗼𝘂 𝗹𝗲𝗮𝗱 𝘄𝗶𝘁𝗵 𝗽𝗼𝘄𝗲𝗿 𝗮𝗻𝗱 𝗵𝘂𝗺𝗶𝗹𝗶𝘁𝘆? (𝗬𝗲𝘀 𝗮𝗻𝗱 𝗵𝗲𝗿𝗲’𝘀 𝗵𝗼𝘄.) In this episode of the Scale You Podcast, we’re joined by Brian Donovan—executive coach, leadership speaker, and co-author of The Gentle Art of Leadership. With over 40 years of experience in the tech world, including top roles at Telstra and the IT Skills Hub, Brian has seen what makes (and breaks) great leadership. He shares why the old...