Tyler Tech Podcast from Tyler Technologies

Like so many, Medicaid agencies were forced to change the way they do business due to the pandemic. While serving Medicaid recipients remained the top priority, new opportunities for fraud made program integrity a more urgent focus than ever before. In this fascinating episode, we talk with Jason Helmandollar, Vice President of Healthcare Solutions at Pulselight, and a nationally recognized expert...

Tyler Technologies held its' annual user conference Connect 2021 in April under the theme, Virtually Possible.  We tracked the Top 5 key takeaways from the highly successful conference and share them with you today.  Meredith Trimble, Tyler's Editorial Manager, is back on the show to talk about them in detail, and explains what they mean to the public sector.  Meredith gives real examples of juris...

People love stories.  Facts and figures are often forgotten, but a good story will stick with you for a while.  In this episode of the Tyler Tech podcast, former broadcast journalist and current marketing content specialist, Kate Nadolski, shares some very practical ways you can become skilled at crafting a story that connects with your audience.   Kate studied communication and journalism in scho...

With the American Rescue Plan Act, local government is seeing opportunities to address some of the challenges they are facing brought on by the pandemic.  But what’s the best way to use these funds?  How do you make sure to best leverage this unique opportunity with both short term needs and long term priorities in mind?   Well, to help us understand this, we turn to Mark Funkhouser. Mark Funkhous...

With the American Rescue Plan approved, many are looking at the best use of those funds to strengthen government for both short term and long term success.  Today, we look at how those funds might be used to support data infrastructure, and turn to an external subject matter expert, Tyler Kleykamp. Tyler is a Fellow at Georgetown University’s Beeck Center for Social Impact + Innovation and Directo...

It often dominates the headlines.  Modern criminals, cyber and otherwise, are using modern ways to conduct crime. So here’s the problem we are looking at in this episode:  if modern criminals are more sophisticated than ever, how can federal law enforcement use technology to keep us safe? Well, to help us answer that question, we turn to Skip Bland, a development executive, with Tyler Technologies...

2020 is over.  And now that we’re well into Q1 of 2021, we share the five key themes we are talking about and tracking this year in the public sector.  And how has the pandemic impacted these key themes?  The perfect person to educate us on this topic is Tyler’s Editorial Manager, Meredith Trimble.  Meredith has an extensive background in the public sector, writes and produces the Tyler blog, and...

Vocational Rehabilitation.  It’s a vital service for individuals and communities, but to be effective, VR counselors must have the right tools to help. To help us understand what vocational rehabilitation is, who is eligible, and what success looks like for both the individual and community, we turn to John Harper.  John is the Chief Subject Matter Expert at Encorpe, and has 25 years working in vo...

GenZ wants information from their local government via social media. What does that mean for those in the public sector?  Get 5 very practical tips on how to improve your social media from Heather Daniels, Tyler's Sr. Social Media Specialist.  They are: Invest in talent. Define a social media strategy. Be intentional with social media usage. Always create relevant content. DEI work is everyone's w...

It is no secret schools are facing lots of challenges, especially in the last year with the pandemic.  What are some of the unique challenges school transportation is facing?  Getting students safely from point A to point B is more challenging than you think. Here to help us navigate this issue is Kim Rentner. Kim is an Industry Engagement Consultant at Tyler Technologies, and she works with Trans...

We kick off Season Two of the Tyler Tech Podcast with a "best of" compilation of the breakthrough research separating myth from truth in how each generation wants to engage with their local government.   Generational expert Jason Dorsey walks us through each generation, hand-picking the biggest discoveries from the research, giving local government leaders incredible insight as they work to engage...

The threat environment is high and cyber incidents seem to be on the rise.  The public sector has not been immune to cyber attacks.  Get some great information plus six tips to build cyber resilience in your organization from Ron Barnier, one of Tyler Technologies' cybersecurity experts. Tyler Technologies Tyler Technologies Resource Center

Veterans have been impacted by the pandemic but automation and technology are helping them access the benefits they deserve.  Find out how the Kansas Commission on Veterans Affairs leverages automation to take care of Veterans in need.  Especially those who cannot access services and benefits on their own.  Semper Gumby!

We complete the two-part series, diving into the challenges of a GovTech Stack that does not stack up.  Tyler internal expert Mike Teeters helps us understand who and how the Government Tech Stack gets implemented, and addresses the questions of whether or not there is a certain order to implementation.

Engaging with citizens is more critical than ever.  The desire for a seamless experience is high, and the pandemic has put an ever-increasing dependance on technology.  Tyler internal expert Mike Teeters helps us understand the concept of a Government Technology Stack and why it is so important to local government.

It's challenging to connect during a pandemic.  There are resident services needs but many traditional channels are closed.  In this episode, TJ Sokoll, Tyler's Vice President of Product Strategy, shares some real world examples of how communities across the country are creatively connecting through civic engagement.

Data can be overwhelming.  How can local government use data to solve important problems without getting lost in the sea of statistics?  Oliver Wise, Director of Recovery Solutions for Tyler's Data & Insights Division gives us some practical insights on how local government can use data effectively. 

When a hiker goes missing in a large area in Greene County, New York, the 911 Emergency Operations Center turns to technology to solve a very important problem. Hear how some quick, creative thinking turned a potentially scary situation into another day at the park.

Teacher, Administrator and Enneagram expert Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You"), is back with a PhD-level course on the  Enneagram.  If you work in a team environment, or just want to learn more about your motivation, you'll love this very practical episode.environments to increase communication and productivity. For more great...

Get an advanced lesson from teacher and  Enneagram experts, Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You").  Learn how the Enneagram can be used in team environments to increase communication and productivity. www.tylertech.com/resources/podcast

Many of us are working from home.  What threats does that create?  What do I need to watch out for?  Social Engineer and Tyler subject matter expert Max Greene gives us some very practical insights to help us be safer at home.  Here's a link to the Tyler Tech Resource Center: Resource Center

Dr. Kevin Gilliland is back to talk about the opioid epidemic and why the problem has skyrocketed in recent years.

TJ Sokoll realized connecting with his local government was difficult, so he did something about it. Hear how communities around the country are doing the same.

Clinical psychologist Dr. Kevin Gilliland joins Jeff to share some interesting and helpful insights into COVID-19's impact on our mental health.

We learn how this innovative city made it easier for businesses to conduct business with the city. And we find out what might be the best BBQ in town.