Workflows & Espressos

This week, Meaghan highlights the importance of crafting a consistent and personalized guest experience to create lasting customer relationships in the vacation rental industry. She touches on the aspect of creating a local experience for guests to make them feel at home and shares examples of how local businesses can be integrated into guest offerings. Meaghan shares her thoughts about maintainin...

In this episode, Meaghan discusses technology in the short-term rental industry. Focusing on AI, smart tech, and operational efficiency tools, she highlights how companies are leveraging these technologies for improved results. She emphasizes the importance of team opinion, proper tech utilization, and deliberate automation to improve the guest experience and streamline processes. Packed with prac...

In the third episode of Workflows and Espressos, Meaghan offers insights on financial management for vacation rentals, highlighting the importance of budgeting, employee-to-property ratio, and effective revenue management. Key takeaways include the necessity of creating a budget plan and having regular P&L reviews, understanding the point of profitability for each rental unit, leveraging technolog...

This episode Meaghan covers the importance of brand loyalty, aromatic marketing, and crafting a rental's unique brand. She delves into the specifics of brand creation, its implementation, and consistency. Meaghan also offers advice on how to build a strong brand and emphasizes the significance of tying the brand with strategic goals, extending a memorable and consistent customer experience, and th...

In the first episode of Workflows and Espressos, host Meaghan Moylan shares seven essential steps for the short-term rental industry. These vital steps can aid anyone planning to start, expand, or solidify their business in the industry. From understanding the demanding nature of short-term rentals, prioritizing legal arrangements, building an effective team, investing in technology, analyzing dat...

Are you a well-caffeinated hospitality professional within the short-term rental industry? Would you consider yourself an integrator or a visionary? Then you've come to the right spot because Meaghan Moylan will walk you through a dynamic season in this new Hospitality. FM Original, Workflows & Espressos! Like & Subscribe wherever you get your podcast, and tune into season one, kicking off January...