The BHPH Morning Show

Before handing a new BHPH buyer the keys to their financed vehicle, there are LOTS of things that can be done to set the customer up for long-term success in the collections department. In this first episode in May, we’ll review our “pre-collections” list before moving into the account management side for the rest of the month. Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on...

Collateral Recovery Rate (CRR) is a number that just about everyone in BHPH looks to as a measure of portfolio yield/performance. Lenders use it. Bulk buyers likely factor it into their bid. Jimmy Rambo, Senior Manager of Asset-based Lending with Spartan Financial Partners walks us through the formula. Good episode to catch on video! Find the BHPH Morning Show on Video Find the BHPH Morning Show L...

Is Buy Here Pay Here underwriting in the crosshairs of federal or state regulators? If so, how can dealers continue to provide unconventional finance solutions for consumers in need without stepping out of bounds? Steve Levine, longtime attorney with Ignite Consulting Partners joins LIVE with the answers. Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and...

The economy is faltering. Costs are running high for inventory, groceries, and capital. In times of stress, some BHPH dealers will thrive while others take a dive. What actions can dealers take now to be among the winners in this time of incredible opportunity? Join us LIVE at 11am EDT to find out! Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebo...

In this episode, we take the same cash flow and profit model that we’ve been working with in recent broadcasts to look at scenarios with low volume. Lower volume means fewer dollars required to fund contracts but what about the overall requirements for capitalization? Listen in to find out! Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every...

Tommy Brandis, creator of the private Facebook group “BHPH Success” and longtime PA dealer joins to tell some fun stories about his many customers across 30 years in Buy Here Pay Here. We’ll discuss the way that poor customers are perceived - right or wrong - in the BHPH credit segment. Marketing and story-telling expert Dave Murray, will participate as well. Find the BHPH Morning Show on Video Fi...

In today’s episode, we continue on the topic of capitalizing and reaching positive cash flow in a Buy Here Pay Here operation. This time, we’ll take a look at the PROFIT and CASH year over year for the first 5 years. Tune in at 11 EDT! You just might be surprised … Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11...

There are lots of off-the-cuff opinions on how much capital is required to start a BHPH operation. There are even more factors to consider. (volume, overhead absorbed elsewhere, owner's compensation, etc, etc). Plus, it is important to differentiate between personal funds required versus external/investment capital. In this follow-up episode, we'll use the same cash flow scenario to dig deeper int...

On this White Hat Wednesday, we'll be offering ways to hold customers accountable - with a smile! In particular, we'll share some best practices for getting customers to step up and "do their part" in maintaining a workable balance in what is expected to be a long business relationship. Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon...

[Note: this particular episode may better viewed on video since screenshares were referenced throughout. See instructions below on where to find video versions.] Episode Description: Projecting capital requirements for a Buy Here Pay Here operation can be challenging. In this episode, we'll share how we've been doing it for more than 15 years. Find the BHPH Morning Show on Video Find the BHPH Morn...

It's the first Friday of the month! Time for another NIADA update with Jeremy Beck. We'll be getting the latest on the June conference. Plus, we have some fun "get to know Jeremy" questions lined up ... Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured...

Some might say "Yes, that definitely is a problem. Hopefully someone (else) will come along and fix that." That someone is you! And us! In BHPH, many of us have grown accustomed to getting by with imperfect solutions. Will dealers and colleagues rally to make progress??? Let's find out!

The time has come. We're calling for action on behalf of Buy Here Pay Here dealers! We're kicking off LIVE and VIRTUAL public forums with a singular focus - problem solving. Tune in at 11 EDT to find out what we're taking on first!

We love his story and we know you will too! It's an American success story built on desire and hard work.

Having difficulty putting ideas in place permanently? If so, you are definitely not alone. As we enter the second quarter of the year, it's a good time to reflect on any 2023 resolutions. We'll use our time in this Monday's episode to offer some suggestions for following through on the things that matter most!

Our distinguished guest is Chuck Bonanno, who was recently named Executive Director of the Florida Independent Auto Dealers Association (FIADA). We'll talk about their Association's road ahead. Plus, we'll take the opportunity to ask the well-traveled consultant to share his perspective on many of the things #BHPH dealers are facing.

Join us as we share our thoughts on yesterday's all-day LIVE event on BHPH Nation TV and favorite moments including comments from folks like Brent Carmichael, Jeff Watson, Steve Taylor, Chuck Bonanno, Gordon Tormohlen, David Brotherton, Bill Elizondo, Ben Goodman, Steve Burke, Paxton Wright, Tim Lawrence, Stanton Brown, Jimmy Rambo, Hugo Sanchez, Amanda Sanchez, Scott Shamrell and several "front r...

White Hat Way is about principles. In our case, it's also our driving purpose! In this episode, Jim tells the story of his white-hat-wearing grandfather, Pablo Trujillo. To really understand the passion behind White Hat Way, it will help to know about the influences and role models that played a part in shaping the commitment to bring principled education to the Buy Here Pay Here industry. Tune in...

Hear the true story of one dealer who struggled to fully grasp just how different Buy Here Pay Here would be from the used car retail business he knew well. Despite our best efforts, his team was not successful in putting aside the "retail mentality" that was so ingrained. We hope that by telling their story anonymously, others can avoid paying a similar price. Find the BHPH Morning Show on Video...

Our friend and yours, Karen Kane Barnett, joins Friday to talk capital, especially early-stage money. As a well-traveled funding specialist, she can share how dealers can best gain access to hard-to-find dollars. She also knows the industry well so bring your questions and tune in at 11 EDT! Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every...

We'll use our recent real-world shopping experience to speak to customer service and how to convert more shoppers to buyers. In particular, we will discuss how the early interaction impacts the customers, employees and dealer-owners in Buy Here Pay Here. Our Dave Murray joins again to hear the "rest of the story."

Many in Buy Here Pay Here will say that the most valuable thing in their business is their portfolio of contracts. For most, that is definitely the largest. But, with good planning, we are aware of two more things that could prove to be worth more! Our COO, Dave Murray, brings his knowledge to this important topic. Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, Lin...

Check out this story! Steve Taylor, Director of Acquisitions for America's Car-Mart and Jim discuss how their common interest in "blue sky" in Buy Here Pay Here goes back to at least 2019. Mr. Taylor talks about how he came to be a "former dealer' himself. Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern...

Is your BHPH sales process costing you deals? Could salespeople be "brooming" potential buyers without your knowledge? Join us at 11 EST as we talk about ways to make your process more inclusive to boost sales volume! Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads alon...

Reinsurance agent/advisor George Spatt (FL) joins to help sort out the difference between warranties and service contracts. We'll discuss the factors that influence the decision for dealers. Plus, we'll ask this seasoned pro to share his observations regarding the recent events with the big automotive and BHPH groups. Find the BHPH Morning Show right here on YouTube every Mon, Wed, & Fri at 11...