CXOTalk

Two top Chief Information Security Officers explore key topics on cyber-security. Industry Analyst, Michael Krigsman, speaks with two female experts in this male-dominated field. Tammy Moskites is a Managing Director and Senior Security Executive at Accenture. She has 30 years of experience with expertise envisioning, building and leading security, technology and operational support organizations...

The CEO of Zoom Communications shares his imperative to create "customer happiness."

What are the basic principles of user experience and how are they changing with digital transformation? Scott Belsky, executive vice president and chief product officer at Adobe, tells CXOTalk how the company keeps its creative tools simple and modernized at the same time, making them more accessible to more people.

How is the role of a CIO changing with digital transformation and customer experience? Massimo Rapparini, chief information officer at Logitech, tells CXOTalk how the company known for webcams, mice, keyboards, speakers and headsets has expanded into products for wireless music and eSports gamers, and his role in innovation.

As artificial intelligence grows in importance, how should we address the impact of AI ethics on the future of work? This question has profound implications for organizations in the private sector and the government. Our guests on this episode are uniquely qualified to discuss this topic from multiple perspectives in business, health care, and public policy.

Digital transformation in data centers: Kirk Skaugen, president of the Lenovo Data Center Group, tells CXOTalk how the brand, best known for PC, Motorola and IBM products, is shifting to a customer-centric data center business with a focus on innovation.

Innovation means converting the intention to change intention into action and outcomes. Despite the importance of change agents, however, many organizations struggle to develop the skills required to embrace change. This episode presents a Change Maker's Playbook with Amy Radin, author of this important book.

How can artificial intelligence interact with customers using natural language to improve customer service? Ken Dodelin, vice president of conversational AI products at Capital One, tells CXOTalk how the bank uses AI products like Eno, Alexa and Cortana to help with accounts, bills and other client services.

Why is health insurance so confusing? What are the best ways to save on healthcare? David Edelman, Chief Marketing Officer at Aetna, tells CXOTalk how the health insurance company is changing its focus to meet individual needs, simplify the process, and help people live healthier lives.

What are common threads between data science in healthcare insurance and astrophysics? CXOTalk speaks with a unique scientist with deep learning expertise in both fields.

Culture change is as much a part of digital transformation as technology itself. Nick Tzitzon, EVP of Marketing and Communications for SAP, speaks with CXOTalk about how marketing and communications are needed to reach both employees and customers.

Risto Siilasmaa tells an extraordinary story. As Chairman of Nokia, he has seen the company transform from being a household name in mobile handsets to completely changing it's business and model. Risto's book, titled, Transforming Nokia, explains what happened and shares lessons from his personal experience. We are thrilled to welcome Risto to CXOTalk.

Can we apply approaches from the lean startup movement to create social change faster and more effectively than ever before? Author and innovation executive, Ann Mei Chang, wrote a book explaining how to use lean principles to drive exponential change.

The industrial internet of things (IIoT) is an important source of data for digital transformation. What is IIoT and how can we capture and use that data? Industry analyst and CXOTalk host, Michael Krigsman, speaks with Guido Jouret, the Chief Digital Officer of ABB about this topic. Guido Jouret has been Chief Digital Officer of ABB since October 2016. Mr. Jouret served as Chief Technical Officer...

What is the future of work? Stuart Sackman, chief information officer and chief technology officer at ADP, tells CXOTalk how data is helping employees manage their careers better with new technology, different skills, and work-life integration – as well as enabling other companies to manage their teams better to meet job trends.

How is the telecom industry transforming and how will new technologies such as 5G affect our world? CXOTalk speaks with a top telecom leader to glimpse the future and digital transformation of this important industry. Our guest is Andrew Morawski, who is President of the Americas region, as well as the Country Chairman for Vodafone US responsible for the compliance, governance and integration of a...

How is digital transformation affecting the energy industry? Hervé Coureil, chief digital officer at Schneider Electric, tells CXOTalk how the global company makes energy safe, efficient and sustainable for customers using IoT, AI and digital services.

What does digital disruption mean for sports and how do teams turn fans into customers? CXOTalk explores these topics with Jonathan Becher, who is president of Sharks Sports & Entertainment, the parent organization of the NHL’s San Jose Sharks hockey team and three ice sport facilities in Silicon Valley.

Modern IT strategy requires the CIO to be both technologist and business expert. On this episode of CXOTalk, we bring a book author and IT strategist together with a practicing CIO in healthcare. Christopher Houser is the Chief Information Officer at Signature HealthCARE, a $1.1B organization with 116 locations in 10 states and over 17,000 stakeholders committed to services across the continuum of...

The modern CIO mandate includes maintaining operational stability while driving change through innovation. Industry analyst and CXOTalk host, Michael Krigsman, speaks with CIO and author, Fin Goulding, about leading successful transformation in established organizations.

Nuclear waste disposal remains a problem across the US. On this episode, CXOTalk host, Michael Krigsman, talks with the two founders of a small company that wants to solve this problem and sell to only one customer -- the federal government.

The power of artificial intelligence creates opportunities and risks that public policy must eventually address. Industry analyst and CXOTalk host, Michael Krigsman, speaks with two experts to explore the UK Parliament's House of Lords AI report. Timothy Francis Clement-Jones, Baron Clement-Jones, CBE, FRSA is a Liberal Democrat Peer and their spokesman for the Digital Economy in the House of Lord...

AI is one of the most profound technologies of our time, with practical implications for business, society, politics, economics, governance, customer experience, and even ethics. In this video interview, industry analyst, Michael Krigsman, speaks with Accenture's Chief Innovation and Technology Officer, Paul Daugherty, about his new book called Human + Machine.

Artificial intelligence will have a profound impact on jobs, education, and worker retraining. Industry analyst and CXOTalk host, Michael Krigsman, explores this crucial issue with two experts during an informative and important episode. Shirley Malcom is Head of Education and Human Resources (HR) Programs of the American Association for the Advancement of Science (AAAS), which publishes Science M...

With the growth of consumer and enterprise data, the need for transparency and data protection has increased dramatically. Watch industry analyst and CXOTalk host, Michael Krigsman, explore this crucial topic with Mike Palmer, the Executive Vice President and Chief Product Officer at Veritas.