CXOInsights by CXOCIETY

Whether for personal use or accessing your corporate network, authentication and authorisation are two critical concepts in access control. At times confused with authorisation, authentication is the process of verifying the identity of an entity before access or authorisation is given. Authentication may involve the use of passwords, access tokens, and biometric verification while authorization u...

The ResearchAndMarkets Global Sheconomy Research Report 2022: Transformational Growth Due to Increasing Economic Power of Women predicts the increasing the economic power of women will result in a shift in consumption and shopping behaviour and opens new opportunities in consumer goods and services businesses. The trend will also impact distribution channels adopted by companies. It will create im...

The ongoing complexity of IT systems, along with evolving regulations are the major challenges faced by IT security professionals. IDC says that while the C-Suite is paying more attention to the issue of security, there are many infrastructural issues across people and processes that, unless the C-Suite decides to address them, will continue to be problematic.  In this PodChats for FutureCISO, we...

It is July 2022. Currently, most businesses understand the importance of data. A few have been truly transformed by it – embracing it as a competitive advantage. For those that are struggling to become data-driven-native enterprises, the answer boils down to two words: data maturity. In today’s PodChats for FutureCIO, we are joined by Dr Christopher Lee Marshall, Associate Vice President at IDC As...

Merriam-Webster defines identity as “the qualities, beliefs, etc., that make a particular person or group different from others.” These qualities are what make identity relevant to the concept of security. Digital transformation and the increasing reliance on remote business continue to accelerate the adoption of new approaches for securing an individual’s identity and his or her rights to access...

SHEconomy founder and author, Benja Stig Fagerland , says gender equality is not a women’s issue but a business one. She calls for fixing the issue – not the women. Frost analyst, Reenita Das , cited a Forbes article claiming that women who run tech companies provide a 35% higher RoI and 12% increase in revenue compared to men. But who’s counting? On the consumption side, Winnie Chiu, a senior equ...

One of the innovations of the internet is the introduction of software robots or bots that allow repetitive tasks to be performed routinely without human intervention. But like many other technologies, a good thing can sometimes be turned to do bad things. According to the 2022 Imperva Bad Bot Report , bad bots accounted for a record-setting 27.7% of all global website traffic in 2021, up from 25....

 The global energy ecosystem is currently undergoing a massive transformation, and in the decades ahead, it will continue to become more decentralized, digitalised, and decarbonised. To reach the commitments made under the 2015 Paris Agreement – limiting the global temperature rise to well below 2°C – this transition must accelerate.  In recent years, the energy sector has become increasingly digi...

ESG or environmental, social and governance issues have risen to the fore in recent years. Investors are looking for opportunities that go beyond the financial return on investment. They want to know that what they are investing on will have consequential benefits to the environment.  For CFOs, applying ESG initiatives cuts two-ways. What the company invests in, and who are those investing in the...

Making supply chain investments such as factory capacity and inventory from historical performance rather than an understanding of future trends can spell disaster. A Gartner survey found that 70% of respondents don’t look beyond three years when developing a vision for their digital supply chain roadmaps. And who can blame them when uncertainty and unpredictability are the norms.  How do you plan...

There is growing perception that digital transformation is about moving a business’ critical applications to the cloud. That by migrating applications to the cloud a business is going to be agile, see significant improvement in the way a company operates, and become a digital-native company. By most accounts, migration to the cloud is no longer a question of if ever the business will do it, but a...

It’s been 13 years since we were introduced to bitcoin and blockchain. Lauded as a disruptive technology for its transparency and immutability, Blockchain continues to be a buzzword that attracts interest in the purported benefits of efficiency, ability to reduce cost and its support for a trustless ecosystem. But like many emerging technologies, there remain hurdles that are leading to slow-movin...

The Great Resignation is notable for uncommon career switches and unprecedented employee demands.  In a September 2021 Gartner poll of executive leaders, 60% described themselves as significantly concerned about employee turnover, but that doesn’t begin to capture the extent of today’s talent challenge. Alexia Cambon, Director, Research, Gartner, says “Whether you face an attrition crisis or are p...

The global elevators and escalators market is forecast to reach US$83 billion in 2022. Despite the initial setbacks arising from the pandemic, demand for inter-floor transporter is projected to rise on the back of investments in commercial and residential infrastructure projects globally. With elevators representing 2-7% of the total energy consumed in a building, there is significant scope for im...

The chief information security officer is the head of all information security operations within a company. He or she is tasked with determining the overall direction of the infosec resources under his/her domain, how the resources will be apportioned within the various disciplines, managing all the people in his/her department, and interacting with all other departments in the organisation.  Ofte...

 Three years since the start of the COVID-19 pandemic and the initial shock of discovering that supply chains are vulnerable, we continue to experience vulnerabilities across the supply chain.  Sachin Thukral, Head of Partner & Alliances, at HERE Technologies Asia Pacific talks about the increased importance of partnerships in the quest to mitigate the risks of supply chain vulnerabilities tha...

“According to research, face-to-face communication is conveyed with 55% non-verbal, 38% vocal, and only 7% words in the words spoken.” – Albert Mehrabian, Prof. Psychology and a researcher of body language. In the paper, Stress and Deception in Speech: Evaluating Layered Voice Analysis , the authors posit that human oral communication contains features, which can be used to provide useful informat...

Oxford Languages define identity as the fact of being a person or thing. According to the World Bank ID4D data , over a billion people around the world do not have an official proof of identity. In Asia-Pacific up to 20% of the population lacks an ID.  Even as governments race to implement national digital identities, private sector service providers like banks or insurance are not always able to...

Decades ago, while working for a Japanese company, I read about the idea of lifetime employment. At the time I was aware of career professionals in tech companies. For instance, I would meet with career IBMers – professionals who have worked for only one company, IBM, for majority of their career.  In the case of Japan, lifetime employment was the practice of hiring workers directly out of school...

In a Forrester study commissioned by CINNOX, only 16% of all surveyed customers recently experienced interactions that exceeded their expectations. It indicates that although organisations are committed to becoming more customer-focused, they have insufficient understanding of customers’ expectations and are failing to deliver quality experiences.  In more developed markets like Hong Kong and Sing...

Andrew Lerner, VP analyst for Gartner noted the ton of hype lately over “ NaaS ” (Network as a Service). Enterprises generally like the notion of a flexible, consumption-based networking model regardless of user or application location (very cloud-like).  He cautioned that not everything labelled NaaS is the real thing. “We’ve seen things marketed as NaaS that range from (basically) hardware leasi...

According to Forrester, 44% of purchase influencers in Asia Pacific consider improving customer experience (CX) as one of their top priorities over the next 12 months.  Even a minor improvement to a brand’s customer experience quality can add revenue by reducing customer churn and lowering the cost of customer acquisition. In my opinion, one of the 2022 Forrester predictions that stands out is the...

Environmental, social, and corporate governance is an approach to evaluating the extent to which a corporation works on behalf of social goals that go beyond the role of a corporation to maximize profits on behalf of the corporation's shareholders. In recent years, climate change has elevated the visibility of ESG initiatives. While the Board has traditionally had oversight over ESG, increasi...

At a recent FutureCISO Breakfast briefing, this one on the topic of “ Looming cyberthreats in 2022 – Tipping the scale in your favour ”, one of the areas covered was the different types of attacks used to get the target to click on a link.  During the panel discussion, it was acknowledged that cybercriminals are employing as many tactics as they can to get the intended target to fall prey to the a...

The value of the renewable energy market is set to grow from $880 billion to nearly $2 trillion by 2030. Artificial intelligence (AI) is having transformative effect across energy and utilities. It is used to forecast demand and manage the distribution of resources, to ensure that power is available at the time and place it's needed with a minimum of waste. This is particularly important in t...