The Staffing Playbook Podcast, Powered by YES

New Episode Drop – The Staffing Playbook 🎙️ AI isn’t coming — it’s already here. And staffing leaders who learn to use it the right way will dominate 2026. In Episode 60, we’re joined by Jack Kennedy , Co-Founder of Whippy , one of the fastest-growing AI platforms transforming how teams communicate, automate, and scale. We dig into: 💡 The founding story behind Whippy AI 📈 What Jack and his team...

🎙 Cracking the MSP Code | Episode 3: Maximizing Value, Minimizing Risk The Staffing Playbook Podcast, Powered by YES When it comes to MSPs, value and risk go hand in hand. Agencies that fail to understand how MSPs operate often sacrifice margin—or expose themselves to unnecessary liability. Join hosts Steven Farrell, CSP & Genevieve Bourgeois as they welcome back Mandy Hileman and Josh Moskovi...

Top talent isn’t vanishing—it’s evolving. Wage compression, specialized job orders, and shifting candidate expectations are reshaping healthcare staffing. Join hosts Steven Farrell, CSP & Genevieve Bourgeois, with guests Josh Moskoviz (VP, Trio Workforce Solutions) and Mandy Hileman (Sr. Director, Triage Staffing | Healthcare Staffing), as we dive into:  ✅ Why the quality of talent feels diff...

Today’s guest on The Staffing Playbook Podcast, Powered by YES is someone who doesn’t just talk staffing—he’s lived it, built it, and reshaped how we think about it. With 30+ years in the industry, Tom Erb is one of the most respected thought leaders in staffing. He’s the founder of Tallann Resources, LLC , where he’s worked with over a thousand staffing companies across the U.S. and international...

🚨 New Podcast Series Launch 🚨 What happens when you step behind the mirror of healthcare staffing? Too often, the story is told only from the agency’s perspective. But what about the client’s reality—the budgets, red tape, and operational pressures that rarely get airtime? That’s exactly what we’re unpacking in a brand-new trilogy series on The Staffing Playbook Podcast, Powered by YES 🎙 Hosted...

Tech hiring is cooling. Light industrial & logistics are steady. Seasonal ramps are here. And compliance just got spicier. We’ll break down, fast and plain-English: Tech: ~5k IT jobs lost in August; hiring shifts to AI, cyber, core infra; pay cooling = healthier balance. Light Industrial & Logistics: Flat-to-steady adds; warehousing/material handling holding the line; transportation in equ...

🚀 Ready to scale your staffing firm from $20M to $100M? We’re diving deep into the blueprint that fuels growth at the next level. Join us on The Staffing Playbook Podcast for Episode 54: The Blueprint to Scale Your Firm: Grow from $20M to $100M. 🎙 Hosted by: Steven Farrell & Geneviève Bourgeois 🎤 Guest Speaker: Mark Winter 📅 Date: Sept. 18, 2025 ⏰ Time: 1:00 PM MDT Mark brings decades of e...

Ep. 53 goes LIVE — “JOLTS: Demand is soft, not dead.” Kim Henderson + Richard Rosner (“Staffing Shark”) join us to turn the latest data into moves you can make now. Sept 10 • 12:00 PM ET — RSVP #TheStaffingPlaybook #staffing #recruiting #JOLTS #YES

We’re diving deep into one of the most powerful frameworks in marketing today — The 1-Page Marketing Plan by Allan Dib. 🎙️ The Staffing Playbook Podcast Ep. 52 | The 1-Page Marketing Plan Your Marketing Director Needs 📅 Sept. 5th, 2025 | ⏰ 1:00 PM MDT Joining us for this episode: ⭐ Matt Frisbie – Marketing leader & facilitator of 1-Page Marketing Plan workshops ⭐ Marc Webb – Marketing stra...

We’re going LIVE again with Ep. 51 | Staffing Trends & Updates this Wednesday, August 27th, 2025 at 11:30 AM EST / 9:30 AM MDT. 🎙️ Hosts: Steven Farrell & Genevieve Bourgeois 🔥 Special guests joining us again: Kim Henderson, MBA, PMP, Six Sigma Richard D Rosner (“The Staffing Shark”) We’ll be breaking down the latest staffing trends, AI’s impact on recruiting, misclassification risks, rem...

The staffing industry is standing at a crossroads. Immigration enforcement is tightening. Tariffs are reshaping supply chains. AI isn’t just hype—it’s already rewriting how we recruit, vet, and deliver talent. These are the critical challenges facing our industry today. But hidden inside each challenge is also an opportunity—if you’re ready to adapt. That’s exactly what we’ll be unpacking in Episo...

The Staffing Playbook Podcast is back on August 13th, 2025 with an action-packed Staffing Industry Update you won’t want to miss. 🎙 Hosted by: Steven Farrell, CSP & Genevieve Bourgeois 💡 Panel Speakers: Kim Henderson, MBA, PMP, Six Sigma & Richard D Rosner – The Staffing Shark What’s on the agenda: 📋 Avionté Connect Recap – Key takeaways from the conference (and a few things you might’ve...

Episode 48 of The Staffing Playbook Podcast is live — and this one’s different. We recorded on-site at Avionté Connect, catching up with innovative vendors and exploring the latest in staffing tech. We also welcomed back a special returning guest, Beth Fenske, for a candid follow-up to one of our most talked-about episodes: “What MSPs Really Think About Staffing Agencies.” 🎙️ Listen in for insider...

Is ageism silently impacting your workforce strategy? Join us LIVE for Episode 47 of The Staffing Playbook Podcast with hosts ⁠Steven Farrell, CSP⁠ and ⁠Genevieve Bourgeois⁠ , where we'll dive deep into one of today’s most critical workplace issues—ageism. 🗓 Date: July 31st, 2025 ⏰ Time: 3:00 PM EST / 1:00 PM MDT 🎙 Special Guests: ⁠Kim Henderson, MBA, PMP, Six Sigma⁠ ⁠Richard D Rosner⁠ 👉 Why att...

Excited to share a special recast episode of The Staffing Playbook Podcast, featuring my conversation on ⁠The Elite Recruiter Podcast⁠ with ⁠Benjamin Mena⁠ In this episode, we dive deep into "Outsmarting the Downturn" and discuss actionable tactics for growing your staffing business—even in challenging economic times.🔥 Key Highlights: How to strategically pivot when everyone else is struggling. P...

We're back with another round featuring staffing experts Kim Henderson, MBA, PMP, Six Sigma and Richard D Rosner (aka "Staffing Shark") to tackle everything staffing! Expect actionable insights, candid conversation, and the straight talk staffing pros need to stay ahead of the curve. Bring your questions, tune in, take notes, and level up your staffing game! 📅 July 17, 2025 🕒 3:00 PM EST 🎙️ Host...

We'll welcome special guest Kim Henderson, MBA, PMP, Six Sigma with Cobalt Compass Solutions. We'll discuss critical topics impacting the staffing industry, including challenges faced by recent college graduates in today's job market, the importance of effective networking and professional associations, and insights into June's unexpected job growth. This episode is proudly sponsored by YES | Your...

We’ve teamed up for something special.   I’m thrilled to announce a new limited bi-weekly series where we will be joined by industry pros Richard D Rosner and Kim Henderson, MBA, PMP, Six Sigma, to tackle everything staffing.   From AI and automation to labor trends, economic shifts, and new ways to grow your book of business — we’re digging into the tactics, strategies, and straight talk that mat...

Guest: Shannon Kahn, Founder & CEO, SMK Consulting USAHosts: Steven Farrell, CSP & Genevieve Bourgeois   Most staffing firms compete on price, speed, and fill-rates. Few stand out by how they sell. Join us for a candid conversation with industry veteran Shannon Kahn on transforming every client interaction—from the first cold call to contract renewal—into a competitive moat. What you’ll le...

We're thrilled to welcome David Folwell , Founder & CEO of Staffing Referrals , to The Staffing Playbook Podcast for one of our most powerful episodes yet! 💡 In this episode, we dive into: Gaining real market share in a crowded industry Building a referral engine that scales Current market trends every staffing leader needs to know A behind-the-scenes recap of the Utah Staffing Sales Conferen...

Topic: Flat Growth, Fast-Moving AI & Smarter Marketing — plus an exclusive preview of the Summer School Staffing Series Guest Speakers: Kim Henderson – Managing Director, Cobalt Compass Richard “Staffing Shark” Rosner – Founder, Staffing Shark Hosts: Steven Farrell & Geneviève Bourgeois

In this episode, David and I discuss: How to adapt your sales strategy when hiring freezes and margin pressures hitWays to double down on consultative selling and deepen existing client relationshipsStep-by-step approaches to build a repeatable, scalable sales engine even in a soft market. If you missed my original guest appearance—or if you’d like to revisit those ideas on my own series—tune in f...

Is your markup a true reflection of the impact you deliver—or just a number on an invoice? We sit down with Benjamin Mena, founder of Select Source Solutions and host of The Elite Recruiter Podcast, to break down exactly how staffing firms can quantify—and communicate—their real economic value. Why you should tune in See your firm through an economic lens. Benjamin’s background in defense-contract...

"Behind the Curtain” Series, Part 3 Episode 37: What HR Really Thinks About Staffing Agencies The final curtain is about to fall. In Parts 1 & 2 we heard unfiltered truths from MSP/VMS leaders and HR pros Megan Gill & Shane Fisher. Now we’re closing the trilogy with two more seasoned HR voices ready to say the quiet parts out loud: Angie Johnsen and Gail Perkes, SPHR. Co-hosts Steven Farre...

Our Behind the Curtain opener pulled back the veil on MSP/VMS frustrations. Now we’re handing the mic to the people who sign the SOWs: Human Resources leaders. LIVE: May 16, 2025 | 1:00 PM MDT Co-hosts ⁠Steven Farrell, CSP⁠ & ⁠Genevieve Bourgeois⁠ welcome HR veterans ⁠Megan Gill⁠ and ⁠Shane Fisher⁠ for a 45-minute tell-all that covers: The good, the bad & the ugly of agency relationships O...