The BHPH Morning Show

How Does the "Stink Factor" Impact Online Shopping and Digital Delivery 07.07.2022 30:56 ↓

Jim and Michelle discuss online shopping in Buy Here Pay Here and how to reach more customers in today's online shopping environment and this shift toward digital delivery.

Gaping Holes: Deferrals and Modifications (6.20.22) 25.06.2022 30:35 ↓

Continuing with the "big stuff!" In this episode, we'll dig into another of what Jim calls the "gaping holes" of BHPH that can lead to substantial portfolio leakage. Jim will share specific measures for creating the appropriate internal controls and safeguards to protect dealers against common, but avoidable losses.

2022 NIADA Convention and Expo Recap(6.24.22) 25.06.2022 31:51 ↓

Join Jim and Michelle as they recap the week's activities, news, tips and connections at the MGM Grand in Las Vegas

GUEST: Gordon Tormohlan (6.22.22) 25.06.2022 24:42 ↓

In this episode, hear seasoned dealer Gordy Tormohlen talk NIADA, his experience in the franchise car business and his current role as Buy Here Pay Here dealer and VP on the NIADA Board of Directors. Join   Jim and Michelle Rhoads as they talk   #buyherepayhere   #bhph   #subprime   #automotive   #finance   #ethics   #whitehatway   #customerretention &n...

Gaping Holes: Deleting Inventory Etc. (6.22.22) 25.06.2022 30:34 ↓

To Delete or Not to Delete ... And By Whom? Broadcast from Las Vegas during the NIADA Convention - June 22, 2022 Join Jim and Michelle Rhoads as they talk #buyherepayhere   #bhph   #subprime   #automotive   #finance   #ethics   #whitehatway   #customerretention   #customerengagement   #marketing and much more! We are pleased to use our sometimes-scratch...

Gaping Holes: Check Signing (6.17.22) 25.06.2022 30:03 ↓

Gaping Holes' series - a critical subject for all BHPH dealers at any stage of their business life. Tune in to hear the first of many tips on how to guard against mismanagement and other forms of leakage in a Buy Here Pay Here operation.

The BHPH Nation Announcement (6.22.22) 25.06.2022 31:20 ↓

Introducing the "BHPH Nation!" - Jim and Michelle tell the story about how they came to create the platform that will soon serve as the search engine for Buy Here Pay Here industry resources. In addition to a full alphabetized directory of vendors who offer goods and services, the Nation will include free and paid education. Mentorship packages will also be available along with other resources suc...

GUESTS: Bill Elizondo and Ben Goodman (6.22.22) 23.06.2022 31:16 ↓

NIADA 20-Group Moderators, Bill Elizondo and Ben Goodman join us at the 2022 NIADA Convention and Expo.

How to Collect in BHPH the White Hat Way (6.15.22) 16.06.2022 33:52 ↓

White Hat Wednesday - talking collection efficiency and how to measure success in BHPH collections. We discussed specifics around gross vs net and introduced the sure-to-be controversial notion of de-emphasizing delinquency, especially when it comes to bonus plans for collectors. Find the BHPH Morning Show right here on YouTube every Mon, Wed, & Fri at 9am eastern where Jim and Michelle Rhoads...

GUEST: Russell Moore (6.8.22) 09.06.2022 52:23 ↓

WHITE HAT DEALER

GUEST: Bill Elizondo from NIADA (6.6.22) 07.06.2022 33:04 ↓

Mr. Bill Elizondo joins us to talk about the upcoming NIADA conference as well as the power of a dealer peer group.

Customer Engagement 04.06.2022 34:49 ↓

Today's subject: Customer Engagement

GUEST: Tommy Brandis (6.1.22) 03.06.2022 37:19 ↓

WHITE HAT DEALER  Guess who is celebrating 30 years to the day when his dealership opened it's doors?  That's right, Tommy Brandis.

#9 The BHPH Morning Show (5.30.22) 31.05.2022 41:41 ↓

Survey Says! Join us as we discuss polls from last week.