Insurance Journal Podcast

A candid Insurance Journal Academy after show explores how poor claims staffing, lack of training, and corporate cost-cutting are driving burnout, litigation, customer frustration, and ultimately higher losses … Read More » The post Why Understaffed Claims Teams Are Costing Insurers More Than They Think | Fred Fisher and Chantal Roberts appeared first on Insurance Journal TV .

At RIMS RISKWORLD 2026, Claude Howard, Vice President of Workers Compensation Claims at Travelers,  explains how strong employee training, open communication, and fast post-injury response plans are the … Read More » The post Protecting Workers Starts Before the Accident Happens appeared first on Insurance Journal TV .

At RIMS RISKWORLD 2026, Tony Chimera, Chief Administrative Officer at Westfield Specialty Insurance, joins Chad Hemenway to discuss how honest conversations and following through on promises can help … Read More » The post Building Loyalty Starts With Listening to Your Team appeared first on Insurance Journal TV .

At RIMS RISKWORLD 2026, Arabella Ramage and Chris Mather of Lloyd’s Market Association discuss how clearer policy language, standardized SME-focused cyber products, and proactive insurer services could help small … Read More » The post Closing the Cyber Insurance Gap for SMEs: Simpler Coverage, Smarter Protection appeared first on Insurance Journal TV .

Employee benefits is “a fast-growing vertical” that often outpaces the rest of agents and brokers’ p/c business, says Tammi Shapiro, who leads benefit solutions at Applied Systems. On … Read More » The post Consulting Critical for Benefit Brokers appeared first on Insurance Journal TV .

In this sneak peek, Ekine Akuiyibo explains how AI is transforming hiring into a new way of thinking, where every task is evaluated for speed, efficiency, and smarter … Read More » The post AI Is Rewriting Hiring. But Who’s Really Making the Decisions? appeared first on Insurance Journal TV .

Chris Methven breaks down the three defining challenges in today’s cyber insurance market: a massive protection gap, growing pressure on pricing adequacy, and the looming inevitability of a … Read More » The post Closing the Gap, Fixing Pricing, and Facing Catastrophic Risk appeared first on Insurance Journal TV .