Scaling UP! H2O

Hey Scaling Up Nation! It's your weekly host, Trace Blackmore. In today's episode, I answer your questions about communication, healthy habits, being a good listener, and share a story that I hope causes you to reflect on why we work and who we work for I love that so many of our listeners submit show ideas for us, and after looking through dozens of show idea suggestions, I noticed one overarchin...

My guest today is Dr. Michael Reinert ,  an Enterprise Architecture expert and the owner of   Reinert Consulting   which is the company I use for my Information Technology needs.    Now you may be asking yourself, "What is Enterprise Architecture and why would my company even need to hire someone to manage my information?" We are going to answer those questions and so many more on today's episode....

If you want to get better, you need to surround yourself with people who don't shy away at telling what you NEED to hear, not what you WANT to hear. My guest today is such a person. And between you and me, having him on the show is a bit selfish, because I want to hear how he maximizes every day to ensure his personal objectives are accomplished.   Today's guest is  Daniel "Danny" Bauer . Danny an...

Today I'm talking about sales. I know, I know, sales can sometimes feel like an icky word, but an excellent salesperson is a professional who is always trying to solve their clients' problems, instead of trying to sell them a product. And before we can help our clients find solutions, we need to be able to clearly share  Why  we do it,  How   we do it, and  What   we do.   In this podcast I'm goin...

It's  a joy to have  Paule Genest  (Jen- nes ) on the show this week to talk about marketing. She is the founder and President of PGPR, specializing in coaching and growing your company's communications, marketing, and public relations department, elevating your team to the next level.      Paule Genest is Co-Chair of WOW (Women of Water at the AWT- Association of Water Technologies). Over the pas...

Welcome to the Scaling UP! H2O podcast, where we scale up our knowledge, so we don't scale up our systems.   Today's guest is TGWT (Tannin Guys Water Treatment) President & Chief Executive Officer located in beautiful Longueuil, Quebec, Canada,   Louis-Philippe Cloutier . Louis has fifteen years of experience working as President, CEO, and Chairman of the Board at TGWT, and since TGWT started in 2...

The first time I heard a podcast, I was hooked. I fell in love with a free platform where you could learn as you drove to client's businesses, while mowing the lawn, or simply taking a walk around the block.    One of my core beliefs is that you should constantly be learning and helping others learn, so in April of 2017, after a great deal of support and coaching, I decided to start a podcast 'by...

Today's guest is Bob Niemiec (KNEE-mick), Managing Partner at Twisthink , a digital innovation partner working to help companies bring their new products or services to life. Through hands-on partnerships fueled by strategic insight, human-centered design, and advanced technology, the Twisthink team has consistently unlocked game-changing opportunities for clients. Bob Niemic and Tinktwist are ent...

Are you considering making a career change to become a water treatment professional? Are you feeling burnt out and overwhelmed in your first year working as a water treater? Or are you navigating how to retire from a life spent working in the water treatment industry? If so, today's podcast is for you.   Our guest is fellow Mastermind member and Continuous Improvement enthusiast Shawn McGrade . Sh...

Nation! For those of you who are new to the podcast, I started it as a passion project, and it has grown to become a trusted resource for water treaters around the world. I believe that you should share what you know so that you can enhance others; that is why I make the podcast every week. I'm honored that you've chosen to listen every week as you drive from client to client.  Today's episode is...

Hey Scaling Up Nation! Fellow Mastermind member Conor Parrish is interviewing me in part one of a two-part series starting today. Conor Parrish is Director of Business Development at FCT Water Treatment . He attended Drake University, graduated with a degree in Environmental Science, and then moved to Colorado to take an opportunity with FCT Water. He has his CWT and has been in the industry for 6...

  Nation! We've received many write-ins from our audience asking how to invest and start saving for retirement. We listened, and I brought in one of the smartest guys I know about those subjects, Wealth Advisor Scotty Neal . Scotty is a friend I met through our Mastermind group, and he has over 25 years of Wealth Advisory experience. Scotty is part of a Wealth Advisory Team that primarily works wi...

Nation! I am so excited to introduce you to the man who leads my weekly Mastermind group, Aaron Walker .   Aaron Walker has founded more than a dozen companies over the past 42 years. He attributes much of his success to having surrounded himself with his Mastermind counterparts. Aaron spent a decade meeting weekly with Dave Ramsey, Dan Miller, Ken Abraham, and other outstanding entrepreneurs. Aar...

Today's guest is Neil Sahota , an IBM Master Inventor, United Nations A.I. Advisor, professor at UC Irvine, and globally-recognized speaker and author. Neil is a founding member of the UN's Artificial Intelligence for Social Good Committee, and he's here to talk about how we can harness the power of AI and use it for social good. Neil is also the author of "Own the A.I.Revolution ", providing a fu...

Scaling UP! Nation, after multiple listeners called or wrote in asking how we create the weekly podcast, we decided to devote today's episode to how we make the most popular water treaters podcast happen for you, our listeners. Today I have guests Lauren Vonfeldt and Sean Dooley on the show with me. Lauren is my Executive Assistant, and she does everything from booking the guests, to creating the...

I am thrilled to introduce you to two water geeks who love water AND talking about water just as much as I do; friends, bloggers, writers, and the hosts of the podcast "Water We Talking About?", Jim Lauria and Adam Tank . Today Jim and Adam will talk about how to become a water advocate by using social media. Jim Lauria is the VP of sales and marketing for Mazzei Injector Company. He got his chemi...

Hey Scaling Up Nation! If we have a worthwhile goal, it's hard, it takes a long time, and it's probably not fun. Water treaters are constantly on the go, in the car, working long hours, but we need to take the time to take care of ourselves.  Today my guest is a physical therapist, Dr. Andrew Kneeburg . Dr. Kneeburg has helped me get out of pain, find some practical steps to keep me healthy, and i...

My guest today is back for part 2 of a lesson in communication. She is Temperaments expert, and I Said This, You Heard That author, Kathleen Edelman . Her mission is to help people use words that build others up. She teaches that " The words you use are a gift that you give to other people ". That statement should make us want to think about our words more carefully! Today, Kathleen further explai...

This is one of my favorite shows because I always look forward to answering questions from you! My team and I love digging in to gather the BEST answers for you. Thank you for always making these shows such a success by submitting your questions!      Today we're going to dive into how do you ensure you have the best result from your sample; what makes a complete service report, what to do if you...

  What creates excellent customer service experiences resulting in clients becoming passionate fans of your company? What if some simple steps could change a client's experience with your company from mediocre to magical; would you take them?    Today my lab partner on Scaling UP! H2O is Dennis Snow . Dennis honed over 20 years of customer service skills with the Walt Disney World Company . Today...

As water treatment professionals, we must continue to expand on our knowledge of the industry. Learning from others in the industry is a great way to do that! One key aspect of the water treatment industry is understanding polymers. Many of us regularly use these products but have no idea how they are created and where they come from On the podcast today, we are joined again by Mike Standish , co-...

Even though most of us were ready for 2020 to be over and never speak its name again, it is essential to take the time to reflect on the past year and what we learned. Thi s is something that I love doing every year no matter what.  There were some valuable lessons and many challenges we o vercame  that we should all be proud of. Once we have taken the time to process the  progress we made in 2020...

First of all, Merry Christmas! How about this? An episode releasing on Christmas Day. Consider it my gift to you!   2020 has been a year like no other. We have faced many challenges, but I think there are also valuable lessons for each of us to learn from 2020. My favorite thing to do at the end of every year is reflecting on what worked well and what did not work well to make the necessary change...

Have you lost sleep wondering what will happen to your water treatment business when it is time for you to retire? If you don't have an overall plan for your exit strategy, it's time to get one.  Even if you don't plan to exit for a long time.     In today's episode, I speak with  Michael Warady , President and Co-Founder of the Sylmar Group . Before founding Sylmar, Michael led project developmen...

How much money do you think you'd be able to save if you had better information when making daily purchases? I'd suggest that it is a lot. By having better data, we could also reduce our  energy consumption  and positively impact our environment  (and our pocketbook s . )  The truth is, we need better information so that we can make better choices.  Our guest today is  Ron Kamen , an expert in cle...