Manager Tools

The Part After Feedback - Chapter One - Part 2 26.08.2012 ↓

The conclusion of our guidance on how to respond initially to a direct who pushes back in various ways to an instance of feedback.

The Part After Feedback - Chapter One - Part 1 20.08.2012 ↓

This guidance describes how to respond initially to a direct who pushes back in various ways to an instance of feedback.

Ask For What You Want 12.08.2012 ↓

This guidance recommends asking your directs for work to be done - meaning requesting things in the form of a question – rather than stating your desire for something to occur.

How To Deliver A Shot Across The Bow Review 06.08.2012 ↓

This guidance describes how to deliver an unofficial performance evaluation when your direct is failing and may either not realize it or is resisting changing.

How To Deliver An Unofficial Review 30.07.2012 ↓

This guidance describes how to deliver an unofficial performance evaluation when you need to communicate something that can’t go on an official eval.

How To Do Succession Planning - Chapter 2 23.07.2012 ↓

This guidance tells you how to use performance evaluations to improve your basic succession planning.

How To Handle Meeting Killers - The Naysayer 16.07.2012 ↓

This guidance recommends how to address behaviors in meetings that reduce meeting effectiveness, based on a popular 2012 Wall Street Journal article. This Chapter deals with handling a Naysayer – someone who tries to kill every idea, even after everyone’s agreed.

Self Development Informal 360 Degree 08.07.2012 ↓

This guidance tells you how to potentially get some informal self development guidance from your manager by asking three simple questions.

Common One On One Mistakes - Chapter One - Agenda Fascism 02.07.2012 ↓

This guidance tells you how to avoid the mistake of “Agenda Fascism” in One on Ones.

How To Handle Meeting Killers - The Dominator 25.06.2012 ↓

This guidance recommends how to address behaviors in meetings that reduce meeting effectiveness.

How To Do One On Ones With Shift Workers 18.06.2012 ↓

This guidance tells you how to do One on Ones with your directs who work a different shift than you do.

How To Do Succession Planning Chapter 1 – Ready Now, Ready Next 11.06.2012 ↓

This guidance recommends the 'Ready Now/Ready Next' Approach to Succession Planning.

The Morning Greeting 04.06.2012 ↓

This guidance recommends greeting all of your directs when you first interact with them each morning, and how to do it.

How To Handle Meeting Killers - The Jokester 28.05.2012 ↓

This guidance recommends how to address behaviors in meetings that reduce meeting effectiveness.

Big To Small Meeting Agendas 21.05.2012 ↓

This guidance tells you how to structure meeting agendas around the biggest, most important items.

How To Address Social Media Abuse 14.05.2012 ↓

This guidance tells you what to do when one of your directs spends too much time on social media.

"But I LIKE Doing That Part Of My Job!" 07.05.2012 ↓

This guidance recommends how to address a direct who likes part of his/her job and won’t stop doing it, or won’t focus on other areas that are more valuable.

Aggregated Behaviors Are Performance - Part 2 29.04.2012 ↓

This cast concludes our recommendations on focusing on behaviors because behaviors are measurable and aggregated behaviors ARE performance.

Aggregated Behaviors Are Performance - Part 1 23.04.2012 ↓

This guidance recommends focusing on behaviors because behaviors are measurable and aggregated behaviors ARE performance.

Feedback From Your Directs - What To Say - Part 2 15.04.2012 ↓

This cast concludes our guidance on what to say when your directs say, “Can I give YOU some feedback?”

Feedback From Your Directs - What To Say - Part 1 08.04.2012 ↓

This guidance tells you what to say when your directs say, "Can I give YOU some feedback?"

And Not But Meeting Ground Rule 01.04.2012 ↓

This guidance recommends a standing ground rule at all meetings: No “buts,” only “and”.

How To Use A RACI Matrix 26.03.2012 ↓

This guidance describes how to use a RACI [Responsible, Accountable, Consult, Inform] Matrix when determining project responsibilities.

Ethics - Part 2 22.03.2012 ↓

The conclusion of our guidance on ethical behavior.

How To Avoid Reverse Delegation 19.03.2012 ↓

This guidance describes how to avoid having your directs give you work that you’ve already assigned to them.