Leader Feeder

It is uncomfortable when an employee comes to your office and says, “Either you do this or I am quitting.” What do you do when an employee presents you with an ultimatum? Do you give in to the ultimatum? Do you turn it down flatly? Ultimatum Etiquette Here are a few suggestions when you are […]

We know that technology is evolving. However, is it possible that artificial intelligence is demotivating and disengaging your team? Technology in the Workplace Fredrick Taylor, decades ago, came up with a scientific method of management. In his theory, he states, “If engineers could design the work to be perfect using the principles of industrial engineering, […]

How can you ensure that your instructions are clearly understood? We are going to look at the confusion that you can sow in your team when you give unclear instructions. In our Front Line Leadership Program, in the communications module, we do a little activity that I am going to recommend you try. Communication Exercise […]

Do you create a positive, emotional connection with your new hires? You are probably grappling with what is called the “Great Resignation”. Many people are giving notice and changing jobs. The question, is why are they doing that and what are you going to do with your team to make sure that you can retain […]

What is the biggest part of a leader’s job that might not even be on their job description? Let’s look at key job responsibilities that you as a leader, need that are as important as the results that you are expected to generate. Most supervisors clearly understand what they have to generate in terms of […]

Most organizations have an element of sludge. These are the processes and procedures that bog people down, like trying to walk through quicksand. Today, I want to talk about sludge, but not like sludge as in bad people on your team. Sludge slows your team down and prevents them from driving the results that you […]

How should you as a leader structure your day, and what do you do with your difficult tasks? For the typical frontline leader and many managers, a big chunk of their day is spent in reaction mode. How would you plan your day out so that you could still leave time to be reactive and […]

Santa is working on wish lists and things that people want from him this Christmas. That got me thinking, what is it that employees want from their supervisors this holiday season? And not only then, but a gift that keeps on giving throughout the year. I think there are three things that are on most […]

How can you make a difference to your team in difficult working conditions? Today, we are going to explore how you as the leader can make a big difference in whether your team wants to push through difficult times, or give up. You have likely heard the expression, “People do not quit bad jobs, they […]

How are you shifting your approach from being directive to being supportive? As a leader, you need to be conscious of how you should be acting in different situations, with different team members. When should you be more directive? When should you be more supportive? Most leaders only use one approach, however there are times […]

How can you give thanks to your team? As our friends in the United States celebrate their Thanksgiving later this week, I thought it would be great to talk about simply giving thanks to your team. I think we can go further than simply saying thanks. To do this, I would like to share a […]

How can you use the BEER method to deliver corrective feedback? I want to talk about the enticement of using beer to correct unacceptable behavior and performance. Before you get too excited, I am not talking about the frosty beverage that you might use on a warm summer’s day. I am actually talking about a […]

How do you master being self-aware as a leader? When I am asked, “What is it that truly differentiates the average leader from the exceptional one?” Great leaders are self-aware. If you are self-aware, you do not need other people to give you feedback for you to know and to assess how well you are […]

How does writing things down show that you care? Many supervisors embrace the suggestion that we have in our Front Line Leadership Program to circulate proactively amongst the people of their shift, asking if they have what they need for that day’s work. The issue then becomes how good is your memory when people do […]

How can you counter the drift of mediocre leadership and act with a sense of urgency? Do not delay in taking actions to boost your leadership effectiveness. Below, you can see a model on how to counter the drift of mediocre leadership. There is the current situation and a line to indicate the future of […]

How can you achieve greater value from your leadership development efforts? There is so much that is possible through the development of leaders. Take a look at the iceberg diagram below. When you see what is above the water, it is a small portion of the whole mass and we need to look deeper because […]

How can you move from being a hero to creating other heroes? Today, I want to share with you a well-known Hollywood method for writing most action movie scripts and romantic comedies. You can also use this as part of your journey to making other people heroes in your organization. A hero’s journey is the […]

What is a supervisor’s growth journey? Let us examine our progression of a leader framework so as a leader, you can determine where you fit on this pyramid. If you are the manager, HR manager, or a team, you can examine it and see where your leaders fit on this pyramid, and how you can […]

Do you tell your team what to do, or do you ask them questions so they take greater ownership? The power of asking questions is quite profound. Ask, don’t tell. In fact, if I asked you, “Who is the best leader you have ever worked for and what made them great?” What is already happening […]

How do you as a supervisor filter information? Part of your job is to filter information between management and the front line. It is one of the challenging parts of being a leader, but it also is a key part of your job. If you do it really well, you will make sure that the […]

What if your leadership team was a competitive advantage for you to attract and retain talent? During the recruiting process you likely spend a lot of time telling a story about your company and how great it is to work there. But if one of the new employees comes in and they work for a […]

It’s September and the kids are going back to school. Should you go back to school as a supervisor? Instead of being known as the average supervisor, aspire to be something greater. This can be achieved by going “back to school” and challenging some of the things that you have believed to be true in […]

How can you as a supervisor be seen as a hero by your team? It might seem strange to be referred to as a hero, but in a way, it is the same way that a child looks up to their parent as a hero. The parent makes things happen, gives them what they need […]

Are your dreams as an HR professional still alive and sparking curiosity, or have you become negative and cynical in your role? People usually become HR professionals for a variety of reasons. The first one being you want to make a difference. You probably like people. Perhaps you wanted to attract or make an amazing […]

Are you an ambassador? As a front-line leader, your role is to be an ambassador. You need to take management’s initiatives and points of view and transmit that to your team. You also need to take any issues, suggestions, and ideas from your team and lift them up and transmit them to managers. How can […]