Healthcare IT Today Interviews

At many health centers, plain old telephone service (POTS) is still one of the primary forms of interaction with patients outside of office visits. In a recent interview with Tracy Causey, CEO of Capital Area Health Network, he shares how their three sites, servicing about 17,000 patients, used AI to streamline patient interactions. As an eClinicalWorks site, the health system decided to try healo...

In a recent video interview with Healthcare IT Today, experts from two healthcare technology companies focus on the latest happenings with healthcare AI and the IT infrastructure to support it. Harini Malik, Global Strategic Biz Dev Head for Healthcare at AMD, and Connie W. Hebert, Healthcare Chief Nursing Officer at Dell Technologies are in a position to think long-term and look at developments a...

Ambient note-taking scribes have achieved such successes—according to Mustafa Ammar, MD, Chief Medical Officer at Ampla Health—that the first question from doctors interviewing for jobs at his federally qualified health center is whether they offer a scribe. Luckily, they do: Sunoh.ai. Burnout is often on the top of doctors' and their managers' minds. And Sunoh.ai definitely delivered resu...

Hospitals are sitting on hundreds of hours of unwatched surgical video. Residents and attendings simply do not have the time to review it together. The footage sits on thumb drives and gathers dust. Dr. Chloe Nobuhara is a general surgery resident at Stanford. She sat down with Healthcare IT Today to discuss a new AI application built specifically for laparoscopic surgery. This tool watches the fo...

In a recent video interview, Brian Yavorsky, CTO at Imagenet, discusses how the company helps payers use AI and other data technologies to achieve efficiencies. Emphasizing the difficulties in getting skilled staff, Yavorsky says that automation can reduce labor not by removing people, but by automating areas that are difficult to staff.  Plus, by automating the mundane tasks you allow staff to wo...

The Financial Math of Value-Based Care Fails + How TPMG Cracked the Code Value-based care is the goal for everyone. Achieving it in a financially sustainable way is a completely different story. Most independent groups struggle to align their technology and processes with risk contracts without drowning in overhead. Healthcare IT Today sat down with Jeff Morrison, Vice President and CMIO at TPMG....

Modern tools, including AI, offer healthcare institutions new windows onto their data with the potential for real business changes. In our recent interview, we sat down with Paul Brockington, Vice President of Integrations at the ONCare Alliance, a consortium of independent oncology providers sharing their data for research and to improve their operations, and Sergio Wagner, Salient Health's C...

In a recent Healthcare IT Today interview, Kelly Goolsby, Director of Solution Architecture at Nexcess, says that many clients come to them after trying another managed hosting provider who made impressive claims but failed to follow through on compliance, security, and other promises. Claiming to be a "show me" kind of guy, Goolsby recommends that clients not rely on promises made by po...

The first year that Central Oklahoma Family Medical Center deployed the Sunoh.ai ambient transcription software, it was getting very little use and therefore wasn't achieving their goals for installing it. To address this lack of adoption, Liz Massey, Executive Vice President of Clinical Operations, was put in charge of integrating it into their practice. In a recent interview with Massey, she...

Ashish Desai, President of Benefits Lifecycle Solutions at Simplify Healthcare, believes that a health care provider should not have to call a payer to plan treatment or submit a bill; he should be self-served through a web search or chat. As we know, the health care field is far away from such simplicity. In this video, Desai and Jami Hernandez, Senior Vice President of Product Engineering &...

Behavioral health rarely gets the funding or attention it deserves. Relying on makeshift tracking for controlled substances is a massive liability. David Wilson, Vice President of Business Development at AdvancedMD, sat down with Healthcare IT Today to share the origin story of their new eMAR solution. He breaks down why mental health practices are shifting care in-house to combat shrinking reimbu...

In our recent interview at the AMGA 2026 conference, Mayank Pant, Executive Vice President of Product Management at IKS Health, focuses on making patient engagement effective. IKS Health covers the entire "patient journey from schedule to cash," introducing automation and AI where they can improve the experience and cut the time wasted by patients and staff alike. Learn more about IKS He...

One of the biggest challenges facing healthcare organizations today has to do with revenue integrity and healthcare compliance.  Every organization is focusing on improving its revenue while still ensuring compliance.  Plus, this is becoming even more challenging as the government is leveraging AI to increase the number of audits and holding payments from many providers. This crackdown means provi...

Rigid phone trees frustrate your patients. They also waste your staff’s time. MyCare Medical decided to fix their digital front door. They implemented healow Genie AI to handle calls. Gary Moorefield, VP of Technology at MyCare Medical, explains how they did it. He breaks down why handling messy, non-linear patient conversations is critical. He also shares how automation gives valuable time back t...

The potential applications of AI are endless; there are so many solutions in the marketplace that health care organizations can get "paralyzed," according to Kim Lynch, Founder and CEO at Metis Health Technologies. She advises organizations not to debate endless what to do, but to "try something" with "a bias toward action." Jeffrey Nelson, Enterprise Chief Informatio...

Everyone knows that rural health care systems are stressed: costly populations, low reimbursements, staffing shortages, transportation problems—and the 900 billion to one trillion dollar cuts upcoming in Medicaid will severely add to those stresses. But rural providers also have advantages when it comes to the chances for transformation. In a recent video interview, we explore the opportunities in...

Family Health Centers in Louisville, Kentucky adopted the ambient note-taking tool from Sunoh.ai to cut down on doctors' filling out notes during family times in the evenings and even way into the night. In this information-rich interview, Chief Clinical Informatics Officer Cynthia Cox discusses how Family Health Centers adopted Sunoh.ai and the main ways it's helped them on this key goal...

While at the recent Navina Ascend user conference, Healthcare IT Today had the opportunity to sit down with three of Navina's customers to learn more about their experience using Navina at their organizations.  Needless to say, the doctors were all candid with their experience with the technology and the impact it was having on their organization. Learn more about Privia Health: https://www.pr...

Asking doctors to remember twenty patient encounters at the end of a packed day guarantees burnout and bad documentation. The same goes for forcing front desk staff to have awkward money conversations in a crowded waiting room. Healthcare IT Today sat down with Kate Steele, Director of IT Applications at Axia Women’s Health. We discussed how her team used platforms like eClinicalWorks to tackle th...

Trying to stitch together legacy software after a merger is a guaranteed way to bleed productivity. The smartest health systems bypass the politics and build from scratch. Anthony Boggs, Senior Director of Support Services at Corewell Health, reveals how his team completely overhauled their foodservice operations following a massive three-system merger. He shares how standardizing on Illumia NetMe...

You cannot open new clinics if your administrative workflows are stuck in the past. Healthcare IT Today sits down with Robert DeLuca, EHR Innovation Administrator at MedFlorida Medical Centers. We explore how deploying point-of-care automation, AI in revenue cycle and AI scribes allows their practice to expand without bottlenecking their back office. You will see how giving clinicians the right to...

MediQuant is a data migration and health data archiving company for hospitals, health systems and medical practices. It offers healthcare organizations the opportunity to retire legacy applications while maintaining compliance needs.  Plus, they keep important metainformation about the healthcare data so that the archive can be searched and data can be retrieved quickly. In a recent interview with...

We recently had the chance to sit down with Rajeeb Khatua, MD, Chief Operating Officer at ReMedi Health Solutions, and Sara Helvey, MD, Chief Clinical Information Officer at Care New England to talk about the Epic Go-Live experience at Care New England. In our discussion, we dive into some of the specialized training and support Remedi Health Solutions provided leading up to, during, and after the...

Family Health Centers in Louisville, Kentucky adopted the ambient note-taking tool from Sunoh.ai to cut down on doctors' filling out notes during family times in the evenings and even way into the night. In this information-rich interview, Chief Clinical Informatics Officer Cynthia Cox discusses how Family Health Centers adopted Sunoh.ai and the main ways it's helped them on this key goal...

At HIMSS26, Legacy Data Access CEO Shawn Fichter joined us to talk about why health systems should transition from holding on to legacy applications to a more strategic approach that makes access to their historical data easier and more purposeful. Post-COVID cost pressures and a wave of point solutions left many organizations drowning in siloed data. Fichter argues the problem runs deeper than te...