The Secret Sauce of Outsourcing

I've realized over the years that a bit of flexibility with your OFS helps reduce turnover. This could be flexibility in terms of work hours or flexibility in allowing them to try new roles within my business.  Want to know how this works? I'll talk about that in this episode.

We know how a great Online Filipino Specialist (OFS) can change our business. For the Filipino worker, having a full-time job that pays well and offers benefits is life-changing for them and their families.  That's the story that EJ shared with me, and I got really emotional reading it. I want to share that story with you today.  You'll see the pictures I mentioned here: https://johnjona...

In college, I was told that being a business owner meant working long hours, day in and day out.  This was true for me when I first started my business. Now, I'm a successful business owner, and I only work 17 hours a week. I focus on tasks that bring sales into my business and outsource the tedious processes to my OFS (Online Filipino Specialist) team. We automate the process to make it fast...

Yes, the Philippines does have a lot of holidays. Surprisingly, all those holidays help their economy. Let's talk about that in this episode.   Read this to learn how we deal with holidays and paid time off: shorturl.at/ILNY8   Use this Google calendar to keep track of all the holidays in the Philippines: shorturl.at/cQU23

This happened to me before. I hired someone, and it started great. They were very productive, and a lot of work was getting done quickly. Then all of a sudden, the work began to slow down, and the quality declined. Why does this sometimes happen to your OFS (Online Filipino Specialist), and what can you do to fix it? Let's talk about that in this episode.

I know a bunch of you are having issues with your Online Filipino Specialist's English skills. I had the same problem and tried a bunch of things to improve my team's English. In this episode, I will share what we've tried, what worked for us, and how you can implement some of these solutions for your OFS.

Handing off a process to an OFS isn't just about telling them what to do, especially if it's a complicated process. You need to be involved at the beginning to set things up before you can hand things off completely. In this episode, I'll share how I handed a big project to one of my OFS.

Here at Onlinejobs.ph , we strongly encourage the Filipino workers on our site to only have one job. But I know that is not the case for a lot of them. I wouldn't say I like that this is what's happening, but I also understand why this is happening. Let's talk about that today.

I know this will be controversial, but I believe turnover is mainly a management issue. Most people don't like hearing this, but there's a reason. Let's talk about that in this episode. One way you can build trust and reduce turnover is to give your Online Filipino Specialist good training. You can provide your OFS with excellent training materials using VAsMadeEasy.com .

When people help each other, it strengthens their bond. I think it's great when employers and their Filipino teams work together to help those in need.  How does it work? Let's talk about that in this episode.

I recently got an email from Debbie asking how I do pay raises. What's a reasonable rate? How often should you give raises? The short answer is that it depends. There's no straight answer to this because it depends on a lot of factors. Let's talk about that. I also talk about Filipino work culture, which can help you a lot when hiring an Online Filipino Specialist. You can get that book at Outsour...

When are you ready to hire an OFS (Online Filipino Specialist)?  There's usually a really good indicator for this. If you have a task that you know how to do that's repeatable and it's something that you can teach someone else to do, you're ready to hire an OFS. Why? Let's talk about that in this episode.

At Onlinejobs.ph, we give our people paid holidays off. We don't have urgent stuff over the holidays, so we can afford to do this. But I know many of you NEED your Filipino workers over the holidays, especially if it's your busiest season. So what can you do to ensure your business is covered over the holidays? Let's talk about that in this episode. I'd also love to hear how you deal with this wit...

All Saint and All Soul's Days are big holidays in the Philippines. This year it was a really big deal because travel restrictions have been lifted. Today, we'll talk about what you can expect from your Filipino team when these holidays come around.

When most people think of convenience stores, they think of gas stations or places like 7-11. In the Philippines, the convenience store is the sari-sari store. You can find these stores all over the country, and they play a big role in the local economy. Let's talk about that in this episode.

I got an email from Jackie asking for help. Her OFS (Lia) is pregnant, and she wants to know how she can help. So I sent this question to my OFS (Julia), and she gave me a very detailed answer. I'll share with you her answer in this episode. I mentioned health insurance in this episode. You can find them here: https://www.mariahealth.ph/

In this episode, I want to talk about how not to crash and burn with the Online Filipino Specialist you just hired. One of the biggest things you need to know is that fear is a big factor in this. When you understand how fear works in this situation and how to confront it, you'll be able to avoid this.

One of the benefits I give to my OFS (Online Filipino Specialists) team is the Pag-IBIG fund. It's an affordable benefit you can offer to your OFS. This benefit is optional. But if you want to offer them a benefit that can help them build up their savings, this is a good one to give.

I got this really interesting email from Jared after I sent out the disaster-proofing email, and he sent me a bunch of questions about it. Questions about the emergency fund, ISP back-ups, and what you do when your Filipino worker disappears. I try to answer all those questions and more in this episode. Speaking of disappearing Filipino workers, I mentioned a blog post : 

I know this podcast is really late. I was out when the Karding and Ian happened, so I only found out about it when I got home. It seems bleak, but this is one of these moments where the best of humanity shines; when we come together to help each other out

I know some of you might be overwhelmed with all the payment systems out there. Which one should you use to ensure your OFS (Online Filipino Specialist) gets their salary? Which system is the best? Let's talk about that in this episode.

Never tell your friends the name of your OFS (Online Filipino Specialist). Why? Because people are lazy. If they know you have an amazing OFS already working for you, it's easier for them to try to hire that person from you than recruit someone for themselves. What can you tell your friends about your OFS? Let's talk about that in this episode.

I want to know, what's preventing you from hiring an Online Filipino Specialist? What can I say or do to encourage you to hire an OFS today? What are you struggling with when it comes to hiring? I would love to know and answer those questions. You can email me at john@onlinejobs.ph .

I've talked about SSS quite a few times already, and people are really curious about it. It's a good benefit for your Online Filipino Specialists, and people want to know more about it. So today, I'll be talking about what your OFS can get when they sign up and regularly contribute to SSS.

It's that time of the year when I get a lot of questions about the 13th month. When do I pay it? How much does it cost? Is it required? I'll answer all those questions and more in this episode.