The Coaching School

Send us Fan Mail  Coaching to Emotional Intelligence is not an easy thing to do. The two major areas especially related to coaching are self awareness and self regulation. When people lack self awareness as well as lack the skills associated with self regulation this can be a wicked combination. This podcast lesson teaches a very fundamental strategy using a rule of engagement and reflective coach...

Send us Fan Mail The number one sales coaching strategy is so simple yet so many sales leaders and organizations do not use it . It's what we expect from professional athletes . It's what we expect from public speakers. Yet, for whatever reason we do not expect it from sales professionals.                                           What is it ? Practice !  Welcome to Coaching Conversation...

Send us Fan Mail This episode will teach four fundamental sales coaching strategies that are guaranteed to help sales organizations and teams sprint out of the crisis ahead of the competition. The lessons are fundamental but strategic in terms of making an impact.                                           I hope you enjoy it If you would like to hear about our sales coaching program schedule some...

Send us Fan Mail This is from a session at The Talent Development Think Tank run by Andy Storch. It's a process of defining expectations to train or coach to. This helps alleviate interpretations that often create inconsistency. Hope it helps! Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books . These books use QR codes with em...

Send us Fan Mail These are simple questions most people DO NOT ask themselves, yet if they did organizations and employees would be better off! Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books . These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and jour...

Send us Fan Mail Honestly it's easy to answer "of course I am", yet be honest with yourself. Take some time and really listen and ask yourself what you can do to get to the highest level (discussed in the podcast) each and every day! Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books . These books use QR codes with em...

Send us Fan Mail One of the toughest things during a crisis is people's ability or inability to react to them. Progress Coaching go by the notion you either walk, jog, or sprint out of the crisis. Most people walk or even hunker down waiting for things to get better. Nothing people have poor intent or lack of effort, rather they simply lack analogy of what to do. It is incumbent upon leaders...

Send us Fan Mail This episode will teach a cool mapping sequence called QALMS that will facilitate more resilient employees and people around you. From The  American Psychological Association: ( https://www.apa.org/topics/resilience ) What is resilience? Life may not come with a map, but everyone will experience twists and turns, from everyday challenges to traumatic events with more lasting impac...

Send us Fan Mail This seven minute lesson will teach why technology alone is not the answer to workplace leaders becoming conversational coaches. The formula quite frankly is very simple. We tend to throw technology and problems when in fact it's good old human practice that the simple answer. I think you'll enjoy this podcast and please let us know your thoughts. Welcome to Coaching Con...

Send us Fan Mail This two-step question approach helps build great service levels while facilitating a strong emotional attachment to exchange. Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books . These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and jour...

Send us Fan Mail Our customers want us to culture employees so they can experience great customer service. The reason customers bring a price so much because in the absence of a great service experience it's what they feel they only have left to grab a hold of you feeling it had a great experience. Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Wor...

Send us Fan Mail This company is doing some amazing work in the workplace culture field. They have established a great platform and consistency with measuring your workplace, yet also specific solutions to leverage the data. Please check them out: Emplify In addition, we will be interviewing their co founder and chief people officer Adam Weber. We will be conducting this podcast September 14 at 1...

Send us Fan Mail According to an online article on www. CustomerThermometer.com  the following research showed the value of a great customer experience: 54% of customers have higher expectations for customer service today compared to one year ago. This percentage jumps to 66% for consumers aged from 18 to 34 years old. Microsoft Gartner predicts that 89% of businesses are expected to compete mainl...

Send us Fan Mail  Before you listen to this podcast please understand I am not making light or trivializing the pandemic crisis or racism or our political divide. This is an edgy podcast lesson and its design is to help and not to create arguments. This is a 20 minute lesson that I truly hope helps. This is a four step lesson I hope helps people converse and work together and cooperate EVEN WHEN I...

Send us Fan Mail This short podcast shows the # 1 leverage point we can use to facilitate coaching & change: THE VOICE OF THE CUSTOMER! Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books . These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal...

Send us Fan Mail One of the toughest things we hear in our business is often leaders will say they don't have time to coach. Think about the following-what if customer satisfaction and loyalty were going down and it required staff members to change and approve their ability to converse and interact with customers with the same managers honestly recommend not coaching because they don't h...

Send us Fan Mail This according to SuperOffice.com: We live in a customer-centric world . Business leaders, such as the CEO of Amazon, Jeff Bezos realized it early enough to define his business ethics as “ customer obsession ” and turned his company into a global symbol of success. Even though customer focus has been there for a while, Bezos seems to be its most devoted advocate, explaining: “ All...

Send us Fan Mail Meet Yeah Butt Bob ! Don't we all have this type of person in our lives? You know, the type of person who's never wrong and they use the words like "yeah but" before you're done with the first sentence. These people are not bad people rather they have impulses and triggers that really eliminate them from becoming self aware of their opportunity to turn the...

Send us Fan Mail Checkout our NEW Manager Linkedin Page : https://www.linkedin.com/showcase/the-new-manager-coach/? Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books . These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages whe...

Send us Fan Mail This simple podcast reveals a simple strategy to motivate employees to go above and beyond the call of duty. Employees need their minds fueled just like a ar so they run smoothly - this podcast shares some simple ideas to do that and motivate! Get Information on our NEW Digital Coaching Service for employees: click here Progress Coaching has been helping organizations leverage the...

Send us Fan Mail This episode teaches new managers the number one question format that can lead to greater trust, collaboration, communication, and teamwork. It is imperative that new managers learn different questioning skills which can help insulate them from potential conflict as well as solidify greater teamwork and cooperation. It's called a Self-Actualized Question! Welcome to Coaching...

Send us Fan Mail This podcast teaches 5 specific strategies for new managers to build and sustain trust with the entire team as well as each individual on the merits of some of the most fundamental mistakes associated with trust building almost every manager has made. With That being said, building trust in establishing honesty is not an easy thing to do . The number one strategy taught within thi...

Send us Fan Mail This podcast teaches a very simple 50/50 rule every manager should adopt when they embark on their new leadership career. Often, new leaders focus on gaining 100% buy in from the team which can be an exercise in frustration. The 50/50 rule really positions new leaders to truly understand dynamics of a team they may inherit or have to create or build. The goal of the any leadership...

Send us Fan Mail This podcast teaches a very specific easy to implement two step coaching approach. This lesson will teach a two-step process that literally makes it easy and during the podcast there is a lesson specific to coaching a negative attitude. Coaching is an art and often we want absolution In terms of fixing people or correcting people ; nevertheless, this is difficult because we'r...

Send us Fan Mail This podcast will teach why non-virtual training & coaching is now more vital than ever. In addition, we will teach 4 specific training & coaching strategies woven together to deliver increased learning , greater accountability , and less stress & fatigue . Here are the 4 strategies: Book & Post - this strategy combines books with team-driven accountability tactics...