AGSM | UNSW Business School
The Business Of
Ever wondered what separates good businesses from great ones? The Business Of, from UNSW Business School, goes behind the headlines to explore the global forces, industry shifts and leadership challenges shaping business today. Host Dr Juliet Bourke speaks with leaders about technology, finance, marketing, consumer loyalty, AI and productivity, unpacking what truly drives successful businesses. Then Professor Barney Tan, Senior Deputy Dean at UNSW, breaks down the latest trends and ground-breaking research into strategies you can actually implement. Smart conversations. Fresh insights from lea...
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AGSM | UNSW Business School
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17 aug. 2026
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Episoade
Closing the generational wealth gap in a changing economy 17.08.2026 32:00
For generations, the roadmap to the “Australian Dream” was linear: get an education, work hard, buy a house, and set yourself up for life. But today, even high earners find themselves at the mercy of a skyrocketing property market. If you’re finding it harder to buy assets, spend, and invest, plus wealth is tied up in older generations, what does that mean for the fut...
Financial literacy - Building the confidence to make better financial decisions 03.08.2026 27:17
When did you last give your finances a proper health check? If the answer is “I’m not sure”, you’re not alone. A staggering 45% of Australian adults lack the basic financial literacy needed to navigate today’s economic and financial world. Millions of Australians aren’t confidently able to manage savings, tackle debt, or grasp how shifting interest r...
Financial abuse - The 5 red flags hiding in plain sight 20.07.2026 24:10
"Even something as innocent as joint finances, joint bank accounts can so easily be flipped and weaponised.” A joint bank account. A new company registration. Signing on the dotted line for a family trust. When you build a life or a business with a partner, combining your money feels like the ultimate team move. But what happens if things take a wrong turn? In A...
Generation unplugged – Will Australia's social media ban backfire on brands? 07.07.2026 20:02
Have you noticed White Fox Boutique billboards and bus wraps popping up everywhere lately? The teen fashion favourite is making a very calculated move, and the new social media ban has everything to do with it. With Australia’s new under-16 social media ban, millions of young teens are locked out of their favourite platforms. Savvy brands are pivoting fast, turning from algo...
Is it green or greenwashed? Know before you buy 24.06.2026 28:50
A green tag. A leafy logo. A tagline promising "eco-friendly," "recycled," or "low-impact." If you’re a conscious consumer, you’re adding that to your cart because you want to make better choices for the planet. But what if the product inside doesn't match the promise on the packaging? From fashion houses to investment funds, everyone is racing to go green. But when a...
AI deepfakes – Could your reputation survive one? 10.06.2026 19:48
It looks like your CEO. It sounds like your CEO. It isn't your CEO. And millions of people just watched it. "You can easily just pay a subscription of $20 and create a fake of a brand," says UNSW Business School’s Associate Professor Eric Lim . That's the reality of a deepfake threat, and it’s already happening – from cloned voices to viral fake news reports. A busine...
AI at work – Toby Walsh on the skills AI won’t replace 27.05.2026 25:58
“The real threat isn’t a machine replacing you...it’s a competitor using AI to outpace you.” If you’ve been weighing up how to bring AI into your workplace but are hesitant on how to do it, you aren’t alone. Australia’s leading AI scientist, Scientia Professor Toby Walsh , Chief Scientist at the UNSW AI Institute says that...
Work, interrupted – You're flexible. But are you focused? 13.05.2026 23:09
Where do you typically log on for work? For many people, it’s no longer a simple answer. A few days at home. A few in the office. A routine that shifts depending on the week, the workload, and when your dishwasher repair person is arriving. Hybrid work promises more balance. But it also brought a new set of problems. How do you stay focused when you are always c...
AFL coaching legend John Longmire on why motivation breaks down and how to fix it 29.04.2026 24:32
At the start of the 2017 AFL season, the Swans were in serious trouble. After reaching the Grand Final the year before, expectations were sky‑high. Then came six straight losses. Confidence fell, pressure mounted, and nothing seemed to work. So where do you begin as a leader when everything is going wrong? Former @sydneyswans head coach John Longmire says a series of&n...
Smarter ageing – How living longer is reshaping how we live and work 03.12.2025 23:43
We’re living longer, but not all those years are healthy ones. In Australia, there’s now roughly a 12-year gap between how long we live and how long we live in good health – meaning many of us can expect a decade or more of life with health problems. So, how can we shrink that gap? UNSW Scientia Professor Kaarin Anstey is one of the world’s leading experts on cognitive agei...
Pampering our pets – Inside one of Australia's fastest-growing industries 19.11.2025 27:41
Pet ownership is booming – and so is the business behind it. From birthday parties for pets to organic food and premium grooming, consumers are spending big to keep their animals healthy and happy. So why are people so invested in their pets? AGSM @ UNSW Business School MBA alumna Anneke van den Broek is the CEO and founder of premium pet-care brand Rufus & Coco....
Same product, different price – When AI decides how much you pay 05.11.2025 24:00
What if you paid a different price for the same product – not because of demand, but because of your data. Prices change, whether it’s annual sales or seasonal variability. But what happens when AI sets the price – not just for the market, but for you ? “The scope and the scale and the pervasiveness down to the individual with personalised pricing is pretty unpreceden...
Pocket Doctor – How the MedTech app is reshaping healthcare access 22.10.2025 27:12
Millions of people lack access to reliable healthcare. Can technology help bridge global healthcare gaps? Dr Jackie Rabec (AGSM MBA 2020) is co-founder of MedTech company ThinkMD.ai , which builds tools that put a doctor’s expertise into the hands of frontline healthcare workers. She explains how the company is bridging health divides in low-income countries where doctors are scarce, and wha...
Burnout is holding us back – Here’s how to beat it 08.10.2025 23:00
Burnout has gone from a buzzword to a business risk. According to the latest Women’s Agenda Ambitions Report, 72% of women say they’ve experienced burnout in the past year. It’s no longer just a personal struggle—it’s a workplace crisis. So what’s driving this rising tide of exhaustion? Angela Priestley, co-founder of independent news pla...
Reaping the rewards – The promises and pitfalls of loyalty programs 24.09.2025 23:20
That satisfying ding when you scan your rewards card. The little thrill of watching points accumulate. The smug satisfaction of using miles for a "free" flight. Sound familiar? We're all players in the massive loyalty program game—whether we're collecting coffee stamps, airline miles, or cashback percentages. But here's the million-point question: Who's really winning? Is that lo...
Disconnected – The hidden cost of workplace loneliness 10.09.2025 33:28
Loneliness is quietly affecting workplace productivity more than many organisations realise. Despite being more digitally connected than ever before, many employees today report feeling isolated, unsupported, and burned out. This isn't just impacting individuals – it's costing businesses financially, and damaging workplace culture and team cohesion. From performative perks to gen...
No plan, no problem – How Sibella Court designed her own career path 27.08.2025 30:19
You don’t become a globally renowned designer by accident. But if you ask Sibella Court, one of Australia’s most sought-after stylists, she never had a master plan to make it big. From global brand campaigns to bestselling books and hit TV shows, Sibella built a design empire balancing great instincts, good relationships, and sound commercial judgement. Her...
The sharing economy – Can collaboration cure overconsumption? 13.08.2025 26:45
Could collaborative consumption be the cure for our throwaway culture? Robert Chan, the managing director of car-sharing platform Turo, believes we're on the brink of an ownership revolution. “The average power drill is only on for 13 minutes of its life. You don't want (to buy) the power drill; you want (to fix) the hole in the wall. How do we get the benefit without having all the st...
Home truths – How the housing crisis is hurting business 30.07.2025 28:08
The social impacts of Australia’s housing crisis are well documented, and we’re starting to feel its effect on business. “ We know in Sydney, for example, the housing crisis costs the economy $10 billion a year. So it is not just a social crisis, it's a productivity and economic crisis as well.” Professor Philip Oldfield , Head of School at UNSW Bui...
Smarter not harder – How AI is changing the way we work 04.06.2025 30:10
AI is revolutionising the way we work – automating everything from email creation and data analysis, through to medical diagnostics. But does faster really mean better? As businesses chase efficiency, are we measuring productivity in the right way – or just the easiest way? The Dean of UNSW’s Business School, Professor Frederik Anseel, says true productivity isn...
IT Upgrade – The future of recycling office e-waste 21.05.2025 26:47
Every second, 12 tonnes of plastic are manufactured globally, and millions of tonnes end up as waste. For entrepreneur James Lancaster, this stark reality drove him to create Renew IT, a company dedicated to sustainability, in a bid to tackle the problem head on. What started as a recycling business that generated value from discarded electronics became a passion. Aft...
From Test to T20 – How cricket bowled over a new generation of fans 07.05.2025 28:56
The global cricket market is booming. It’s projected to be worth 6.1 billion dollars this year. And while traditional revenue streams such as broadcast rights, sponsorships, and ticket sales still drive the cricket business, it’s the shortened T20 format that’s drawing in new revenue and new fans. Former cricket star turned commentator Lisa Sthalekar explains the lucr...
From cash to clicks – How technology is changing financial transactions 23.04.2025 30:43
"Do you have cash?" It's a question that's becoming increasingly rare in 2025. Nowadays, many of us prefer the convenience of digital wallets over physical cards, not to mention banknotes and coins. According to Richard Holden, an economist and UNSW Scientia Professor, we're moving towards a "functionally cashless" society, with the costs associated with carrying cash on the rise. But...
The new marketing mix – Are podcasts the future of brand marketing? 09.04.2025 27:03
Podcasting has completely reshaped the audio landscape, pulling audiences away from other media and into a space where brands, businesses, and creators can connect directly with engaged listeners. Today, companies are leveraging podcasts as a powerful marketing tool—leveraging the medium’s popularity as an accessible platform for authentic storytelling. James Cridland is t...
Building Banish – How Lottie Dalziel turned a New Years resolution into a sustainability startup 26.03.2025 30:11
In 2018, Lottie Dalziel scribbled down a New Year's resolution: Do better for the planet. Unlike most of us, she actually followed through. Frustrated by the lack of practical and authentic eco-friendly products on the market, Lottie decided she’d take matters into her own hands. While most startups take years to refine their product, test the market, and strategise their launch,...
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