The BHPH Morning Show

BHPH dealer Tommy Brandis (PA) joins to discuss his method of tracking static pools (segmented portfolio performance). He's used the same method for decades. On this live Monday broadcast, we'll share on the screen his layout as he explains how he uses the information to improve his business. Plus, as Executive Director of the Mid Atlantic IADA, Tommy will share details about their upcoming covent...

Quite a week over here! Hosted three V8 Dealer Group meetings. Lots of numbers, lots of conversations between dealers. On this Friday broadcast, we'll recap some of the hot topics which included things like hiring, reinsurance (yes or no?), down payments, service (esp recon vs customer work) and, of course, sales volume. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning...

[LONG POST WARNING] It's time to go a step further. On past White Hat Wednesday broadcasts, we've asked the question of dealers: "Who owns the data that is managed by your DMS? And where is it held?" Today, we are asking BHPH and LHPH dealers to supply us (WHW's attorney) with a copy of their DMS and CRM contracts. It's all part of an ongoing mission to first make certain that sensitive customer d...

It's mid-month. On this Monday episode, we'll take a look at July numbers versus June - sales counts, down payments, repos/charge-offs, etc. How was your July? Grab your numbers and see how they stack up against our pool of #bhph and #lhph dealers. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at...

It seems to be a hot topic on the social media threads. Lots of dealers and managers asking if repos are on the rise. Anecdotally, the answers would suggest that portfolios are tanking and that repos are on the rise. On this Friday broadcast, we'll look at ACTUAL 2024 data across multiple states. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , Li...

I grew up on a farm and ranch in western Oklahoma. Hunting and fishing was a big part of my life. Then, in my early days of entrepreneurship, I owned a sporting goods store - camping, guns, ammo, etc. It was common to have "tire kickers" in that business too. On this White Hat Wednesday episode, I'll share the "30-06 story" and how some shooter's preferences back then tie to what I see and hear in...

On this Monday broadcast, we'll share some 6-month averages from BHPH dealers across multiple states. Among the figures will be price, gross, cost, cash-in-deal, avg payment, term, etc. We'll also show the ratios of many of these graphically. Tune in LIVE at 11am EDT to ask any questions via chat, or catch it on replay at your convenience on Facebook, LinkedIn or YouTube. Find the BHPH Morning Sho...

Now having advised dealers launching in BHPH & LHPH in dozens of places across dozens of years, we've witnessed successes and failures. On this Monday episode, we'll share the top mistakes and offer tips for avoiding the most common hazards. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11a...

Thurs, August 1st. 4:40 eastern. One east-coast dealer has expansive management reports ready to view! Inventory, sales, collections and porfolio performance, receivables - all with KPIs and graphs. Recieivables balanced to the nearest dollar? Check. Collections detail? Check. Deal structure and analysis? Check. Data visualization and trend analysis with colorful bar charts, line graphs, etc. Chec...

Since the first car dealer "toted the note" and Buy Here Pay Here was born, there have been difficult decisions about how to handle repairs needed after the customer took delivery. Sometimes, dealers are faced with those decisions within hours or days. On this Wednesday episode, we'll discuss the White Hat Way to handle such things and we'll do so with brand new dealers in mind. Find the BHPH Morn...

How should used car dealers vote in the upcoming presidential election??? We're diving into the fray with both feet! Even offering predictions! Join us LIVE at 11am EDT as the BHPH Morning Show takes the conversation to another level. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern w...

Which vehicle expenses should be added to individual stock numbers and why might it matter? On this Friday broadcast, we'll share some ideas as we talk through some of the administrative considerations. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads...

There's accounting, then there's Buy Here Pay Here accounting. THEN, there's "management" accounting for BHPH. Same is true for LHPH. Never heard of management accounting? We're not surprised. In this White Hat Wednesday episode, we'll share our perspective on what better accounting looks like and how it can help dealers better manage their BHPH and LHPH enterprises. Find the BHPH Morning Show on...

It's time for another DMS progress report. On this Monday episode, we'll recap the latest on the conversations with YOUR DMS provider and share the status on other developments from around the world of Buy Here Pay Here and Lease Here Pay Here. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am...

On the week of his transition from NIADA Board President to Board Chair, we brought dealer Gordy Tomohlen (IL) to the podcast stage in the exhibit hall. Tune in to hear where this beloved franchise dealer turned BHPH dealer learned the importance of giving back. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed,...

Myrtle Beach, August 1st. Partner in the Unfair Advantage Automotive Mastermind Group, Troy Spring, made time last week to share more about the upcoming event. On this Monday episode, we'll play the recorded conversation and react to what Troy described. Plus, we'll show some clips from the chat about marketing tips. This guy knows automotive marketing! Find the BHPH Morning Show on Video (Live or...

Big subject on this Friday broadcast! So big, in fact, that we had to split into 2 episodes. On this first one, we'll dive into some uncommon math. The numbers are bound to spark some debate when it comes to pricing and gross profit. Plus, all of it will feed into a bigger discussion about strategies for dealing with negative equity. Find the BHPH Morning Show on Video (Live or Archived) Find the...

As with our previous two Wednesday episodes, we'll play a recorded video and react LIVE. This one's a conversation with Taylor Byrd, President of DealerRE. Recapping the conversation with another of White Hat Way's Founding Sponsors will give us the opportunity to map out what the future of WHW will mean to them, they dealers they serve and, ultimately, the consumers who finance with them. Find th...

We meet dealers who are unsure about what reports to run and which data points to track in order to verify the performance of their porfolio(s) and collections team. On this Monday broadcast, we'll offer specifics as we tell you what we tell them. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 1...

By all accounts, dealer Tracy Myers is a dynamic and colorful character. He is part of a rockstar lineup of speakers at the upcoming Unfair Advantage Auto Mastermind Group's event to be held in Myrtle Beach August 1st-4th. The returning event, which has received ravng reviews, is being held at the Hilton Resort in conjunction with the Carolinas IADA Convention. On this Friday broadcast, we'll ask...

On a White Hat Wednesday, we'll play and react LIVE to our recorded conversation with Tim Lawrence, CEO of LHPH Capital, an early Founding Sponsor of White Hat Way. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buy...

Sales volume off? Sales department underperforming overall? Here's a chance for BHPH and LHPH dealers and sales managers to do a self-assessment in just 10 questions. All respondents receive the results to see how their own assessment compares to others. Plus, 1 in 10 will receive a free coaching session! Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on You...

[DELAYED LIVE START DUE TO ILLNESS - 11:55EDT] On this Friday broadcast, the last one in June, we'll share an update on the open dialogue with the DMS providers. After last week's conversations in the expo hall at the NIADA convention, we had promising news to pass along to the software folks. Now, after a few more meetings, we look forward to sharing the latest with Morning Show viewers. Find the...

Now 26 years with GPS provider Passtime, Chris Macheca has a unique perspective on the used car industry. On this Wednesday broadcast, we'll play the video of last week's conversation with him on the podcast stage at the NIADA Convention. Join us at 11am EDT as we react LIVE to the things he expressed about technology, compliance, education, dealer success and more. Find the BHPH Morning Show on V...

Not sure how your BHPH or LHPH porfolio is performing? Wonder if someone has a better business model? In this Monday broadcast, we'll introduce some of the new ways we're analyzing cash flow and what YOU can learn from the numbers. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern wher...