Luminous
OPS Unfiltered
In e-commerce companies, we often only focus on the revenue milestones, the viral marketing, and the exits. Operations and the struggles of operators are often forgotten once a company has already achieved success. On the podcast, we interview the scrappy operators behind the scenes that were hacking software together, reacting to a viral marketing push, struggling to deliver for the Q4 rush, dealing with a botched implementation, etc.
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Episoade
John Bottoms (REVEALED): The Secret to Streamlining E-commerce Operations 10.10.2023 56:26
In this episode of Ops Unfiltered, LedgerGurus’ operations manager John Bottoms shares his thoughts on e-commerce essentials and the secrets to smooth operations. Learn why mapping your current processes is RULE #1 before diving into tech. Avoid integration nightmares with John's tips for smooth software connections. Plus, find out how a chat with a software pro can land you the perfect solut...
Josh Sanders, Luminous Head of Implementation: My Strategy for Perfect Luminous Inventory Management 26.09.2023 24:17
In this episode of Ops Unfiltered, Jared Ward, Founder and CEO of Luminous, teams up with Josh Sanders, Head of Accounts at Luminous, to explore e-commerce operations and inventory management. Join them as they discuss problem-solving strategies, emphasizing the role of artificial intelligence (AI) in tailoring solutions to meet client needs. Gain insights into hands-on implementation and iterativ...
Brendon Beebe, Luminous CTO: The TRUTH About SAAS Product Development 20.09.2023 42:29
This episode of Ops Unfiltered pairs Jared Ward, Founder and CEO of Luminous, with CTO Brendon Beebe for a deep dive into building winning SaaS solutions. Discover how to ditch the "one-size-fits-all" approach and develop tech that truly serves your customers. Witness the magic of customer-centric product design and explore strategies for building scalable solutions that grow with your b...
Nomatic Director, Emerson Hammer: The TROUBLES of Running a Backpack Company (Sourcing in Mexico and More!) 12.09.2023 1:09:58
This episode of Ops Unfiltered tackles a common e-commerce pain point: scaling your operations without getting buried by inefficiency. We bring together Jared Ward, Founder and CEO of Luminous, and Emerson Hammer, Director of Partnerships at Corso and former Supply Chain Director at Nomadic. Join us as Emerson shares his experience guiding Nomadic through explosive growth. Witness the challenges...
Jason Klug, Founder & CEO Klugonyx: The Blueprint for Building a 9-Figure Brand 05.09.2023 1:28:24
In this episode of Ops Unfiltered, Jared Ward, CEO and founder of Luminous, sits down with Jason Klug from Klugonyx. Join us as Jason shares his journey from a curious kid to a successful entrepreneur in Utah, where he launched his business with passion and no formal degree. Learn how he seized opportunities, navigated challenges, and prioritized operational details like supply chain management. G...
Rosson Long, Innovasia CEO: How to Source from China! (And Why I Learned Chinese) 29.08.2023 1:18:37
This episode of Ops Unfiltered dives deep into the ever-resourceful world of Rosson Long, Operations Director at Innovasia. We explore how he tackles the multifaceted world of e-commerce operations, from navigating language barriers to forging strategic partnerships across continents. Witness Rosson's journey as he builds bridges between factories in China, Guatemala, and Vietnam, ensuring se...
Mitch Sanders, Thread President: Can One Man Really Do All The Operations? 21.08.2023 1:01:37
In this episode of Ops Unfiltered, we explore the journey of Mitch Sanders, COO of Thread Wallets, as he took the company from a one-person operation to a thriving multi-million dollar e-commerce brand. Learn how Mitch built lasting relationships with suppliers and 3PLs, and discover the challenges he faced while rapidly scaling the business. From juggling multiple departments alone to overcoming...
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