Creative Training Techniques - The Bob Pike Group

Ever buy a fancy learning program that you don’t use? Becky says the problem is that the wrong person is often buying the platform and they don’t understand the problem. Becky focuses on how technology does not fix culture. People fix people problems. Check out Becky’s new TikTok show on embarrassing fails. Purchase Becky's new book here Podcast available on iTunes here:  https://itunes.apple.com/...

Why do people not ask questions in the moment but will send them to you later? Becky says the problem is the permission paradox. Becky says you’ll get better results if you ask for questions to put the onus on you to explain. Check out Becky’s new TikTok show on embarrassing fails. Purchase Becky's new book here Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/creative-traini...

Your participants aren’t forgetting your content because they don’t care — their brain left the building three minutes ago. Attention residue is killing your effectiveness. Becky says the key is shifting from theory to real-life applications of what they’re learning. Check out Becky’s new TikTok show on embarrassing fails. Purchase Becky's new book here Podcast available on iTunes here:  https://i...

Hybrid training isn’t broken. Your design is. Becky says people who are sitting in little Zoom boxes online can feel left out when others are physically with you in the room. She has several ideas on how to fix this, starting with designing for remote people first — because if it works for Zoom, it works in the room. Check out Becky’s new TikTok show on embarrassing fails. Purchase Becky's new boo...

Compliment sandwich, Oreo sandwich, or sometimes called a sh*t sandwich is a standard way to provide negative feedback sandwiched between two more positive statements. It might work for training feedback, but not regular feedback from a peer. Becky says “stop it!” She has a technique that works much better. Check out Becky’s new TikTok show on embarrassing fails. Purchase Becky's new book here Pod...

Meeting icebreakers can get too long and waste time. Particularly when they have nothing to do with why you’re meeting. Becky has some great ideas on how to make icebreakers relevant and short — including one very obvious solution. Check out Becky’s new TikTok show on embarrassing fails. Purchase Becky's new book here Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/creative-...

If everyone agrees with what you say in a meeting with no question or dissent, you may want to be at the “meeting after the meeting” in the hallway. Becky has some techniques to prompt discussion to get better solutions and buy-in. Check out Becky’s new TikTok show on embarrassing fails. Purchase Becky's new book here Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/creative-...

Becky has a “bounce forward” formula for when things go wrong. It’s all about knowing what you can control and defining the hidden gift of the failure. Check out Becky’s new TikTok show on embarrassing fails. Purchase Becky's new book here Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/creative-training-techniques/id862555469?mt=2 On Spotify here: https://open.spotify.com/s...

You can lose trust in a flash and it can take months to rebuild. Becky has five ways you can help build trust, including the very important statement “I don’t know.” Check out Becky’s new TikTok show on embarrassing fails. Purchase Becky's new book here Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/creative-training-techniques/id862555469?mt=2 On Spotify here: https://open...

AI means you no longer have to stare at a blank page when making a strategic plan. Becky has a process you can use to brainstorm with your team, get instant summaries and then stress test it to find out where the gaps are. The free app Becky uses is Voice Memos in iPhone. Start new recording. Then open on computer to get transcript. Check out Becky’s new TikTok show on embarrassing fails. Purchase...

What do people hear when you say “Can I give you some feedback?” They hear, “you screwed up.” They think it’s a warning shot. Becky has some better ways to approach giving feedback that treats people as partners, not students. Check out Becky’s new TikTok show on embarrassing fails. Purchase Becky's new book here Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/creative-train...

Shooting down a stupid idea in a meeting can really kill idea generating. It kills the psychological safety of the group. Becky has three things you can do when a stupid idea is proposed that could turn it into a million-dollar money maker — or at least make the problem-solving easier. Check out Becky’s new TikTok show on embarrassing fails. Purchase Becky's new book here Podcast available on iTun...

Is AI about to take your job? Or is it doing the work so fast you don’t even know what you’re managing anymore? Becky says to deal with AI anxiety, you need to show people what can’t be replaced with AI. Check out Becky’s new TikTok show on embarrassing fails. Purchase Becky's new book here Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/creative-training-techniques/id862555...

That training plan you worked so hard on? It was outdated before you hit send. That’s because you’re trying to use a map when you should be using a compass. Becky has three things you should do to calmly manage rapid change. Check out Becky’s new TikTok show on embarrassing fails. Purchase Becky's new book here Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/creative-trainin...

Purpose is a bigger motivator than punishment. If people don’t understand why what they do matters, sanctions for underperforming will not change behavior in the long run. So how do we fix it? Becky says it starts with storytelling, values and setting the stakes. Becky's Trainer Tales on TikTok Purchase Becky's new book here Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/cr...

Mental health training is a top priority for Gen Z job seekers. Becky says tech companies are losing people because of burnout. She’s advised them to stop breaking people. Stop burnout by setting boundaries. Becky outlines what makes mental health training work. Purchase Becky's new book here Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/creative-training-techniques/id8625...

Post-session surveys can be great tools if you know how to really read them. Numbers are great, but it’s what the comments say or don’t say that you should pay attention to. A five-star rating doesn’t mean anything if they forget what you taught them. Becky shows how to get brutal honesty from comments and find out how much those people really did hate or love you. Purchase Becky's new book here P...

What if you knew what people had learned as you taught them? It’s not science fiction. You can use real-time polling tools to help you adjust your training on the fly. Becky talks about how to gather and act on real-time data while teaching. Polling and Engagement Tools - Quick Reference (Alphabetical) 1. Doodle • https://doodle.com • Scheduling polls for finding meeting times 2. Google Forms • ht...

What’s worse — a good coder with no communication skills or a leader who can’t use a spreadsheet? The truth is, you need both tech skills and soft skills. The top skills people need are human-centric, but they need to be paired with technical literacy. Becky shows us how to integrate the two skill sets. Purchase Becky's new book here Podcast available on iTunes here:  https://itunes.apple.com/us/p...

AI is good at spitting out words, numbers and following rules. What it’s not good at is judgment. There’s a big difference between following rules and using judgment. Becky talks about how you can train people to exercise judgment and stop people from being human robots. Laureate Daniel Kahneman 2024 book Noise World Economic Forum 2024 Medical Errors Can Cost Lives Rushed Judgment MIT The Future...

Health care organizations are hemorrhaging nurses. Turnover is happening at hospitals and elsewhere because of the lack of career growth opportunity. Becky says the secret weapon companies can deploy in the war for talent is an internal mobility program. She outlines how companies can overcome departmental people hoarding and drastically reduce turnover. Gallup research (2024) SHRM and Workwolf Li...

Do you really need an expensive degree? Big companies don’t require degrees, they require credentials. That’s because companies have recognized that what you can do is more valuable than what you were taught. Becky describes how trainers can step in to help people build skill-based portfolios faster and at lower cost than a university degree. Research Links: Why Fewer Employers Are Requiring Colle...

Training existing employees on new skills is a tremendous undertaking, but it’s the smart thing to do. Surveys show about half of workers need new skill training. Becky has the reasons you should make the investment. Research Links: World Economic Forum 2024 Labor Force Snapshot: Older People In The U.S. Labor Force The upskilling imperative: Required at scale for the future of work Gallup researc...

Imagine short attention spans being your friend instead of your foe. It’s training so short that you’ll finish it before your coffee gets cold. That’s nano learning — short and delivered just-in-time. Becky says your brain doesn’t want more, it wants just enough to take that next action. Research links: Garnett, S. (2020). Cognitive load theory: A handbook for teachers. Crown House Publishing. Sus...

If people don’t feel included in your sessions, they don’t do well. But not everyone engages in the same way. So Becky says the key is offering multiple ways for learners to engage. She has tips on how to allow each brain to learn the way it learns best. Purchase Becky's new book here Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/creative-training-techniques/id862555469?mt...