Behind the Screens: Conversations with Background Screening Pros hosted by Les Rosen

Send us Fan Mail In this episode of Behind the Screens , I sit down with Bianca Lager, a respected strategic growth consultant, former CEO, and longtime thought leader in social media screening. Bianca takes us through her fascinating career—from building one of the first social media background screening companies to becoming a LinkedIn Learning instructor and trusted advisor for companies naviga...

Send us Fan Mail In this milestone 50th episode of Behind the Screens , I sit down with Melissa Sorenson, Executive Director of the Professional Background Screening Association (PBSA), for a candid conversation about the past, present, and future of our industry. Melissa opens up about her journey from law school to leading PBSA through some of its biggest transformations—like going from a U.S.-f...

Send us Fan Mail Before databases were a click away, Steve Brownstein was already connecting the dots. In this episode of Behind the Screens , I’m joined by Steve Brownstein—a true pioneer whose work helped shape the background screening industry as we know it. From manual county searches to international screening strategies, Steve’s story is one of relentless innovation, curiosity, and community...

Send us Fan Mail In this episode of Behind the Screens , I sit down with Alice Quinones, a dual-qualified attorney in France and the U.S., who’s helping shape the future of privacy and compliance in the background screening world. We discuss Alice’s cross-continental legal education, her journey from Deloitte to building her own firm, and how she views the screening industry as both a legal playgr...

Send us Fan Mail What do background screening, the Indian Army, and vinyl records have in common? On the surface, nothing—until you meet Chetan Desai. From serving in the military and as a mountaineer to founding one of India’s first background screening firms, Chetan’s story is proof that discipline, curiosity, and just a little obsession (with both compliance and perfect sound systems) can take...

Send us Fan Mail Think carrying the PBSA gavel is all formality and boardrooms? Think again. When three Chairs sit down together, you get a mix of wisdom, war stories, and a few moments that prove even industry leaders don’t take themselves too seriously. In this episode, I bring together Tim Gordon, Chad Ascar, and Scott Maloney—the current chair, the immediate past chair, and the chair before th...

Send us Fan Mail What if the very foundations of background screening—the databases, the processes, the standards—were shaped by someone who once started out answering phones as a young mom just trying to make it work? That’s the story of Catherine Aldrich Brame. From building the first national criminal databases at CDB Infotech, to scaling Accurate and HireRight, to co-founding Five Diamond Scre...

Send us Fan Mail What does leadership look like when it’s built on resilience, curiosity, and an unwavering belief in people? For Susie Thomson, it looks like a career that has taken her from the ground floor of her family business to the top ranks of global background screening. She helped create Security Watchdog, guided its growth through acquisition, and today leads as COO of Matrix while shap...

Send us Fan Mail What happens when you take four professionals from different corners of the background screening industry—each with unique expertise, bold ideas, and a willingness to shake things up—and put them together on one stage? You get disruption. In this special episode, I sit down with Andrew Cashman, Tressa Fullard, Kevin Horval, and Oakley Smith—four innovators who came together at PBS...

Send us Fan Mail What if the path you thought would be temporary turned out to be the foundation of a lifelong calling? That’s the story of Bobby Shank. With a degree in finance and even a chapter of life spent in Costa Rica, Bobby never expected that joining his family’s business, Roundstone, would anchor him in the background screening industry for good. What started as “just a job” became a car...

Send us Fan Mail Imagine a professional who lives and breathes accuracy, thrives under the weight of compliance, and leads teams through constant industry evolution—then drop her into the challenging arena of public records and high-stakes client expectations. That’s Michelle Leblond, a master at turning complexity into clarity. In this episode, Michelle takes us inside her journey from curious ne...

Send us Fan Mail How does a criminal defense attorney end up transforming the background screening industry? In this special 40th episode, I take a turn in the guest seat to share my unexpected journey—from representing clients in the courtroom to founding Employment Screening Resources and writing one of the earliest FCRA compliance manuals. Along the way, I learned that doing things right isn&ap...

Send us Fan Mail What kind of person can turn a local startup into a global standard-setter—navigating legal landscapes, scaling teams, and staying human through it all? That’s the kind of trailblazing journey we explore in this episode.  In this episode of Behind the Screens , I had the privilege of sitting down with Summa McCosker, a dynamic force in the background screening world, whose 27-year...

Send us Fan Mail Can one person transform background screening by mastering compliance, reshaping operations, championing public access, and still give back through mentorship and public service? Meet the man doing exactly that, and discover how leadership is built one deliberate choice at a time. In this episode, I sit down with someone I’ve known since the earliest days of background screening,...

Send us Fan Mail What does it take to shape an entire industry from the inside out—while mastering compliance, leading operations, and serving the public good? It takes vision, grit, and a whole lot of hats—and this episode is proof of exactly that.  In this episode, I sit down with Nancy Alt, founder of Tweak the Core, who’s spent decades navigating complex mergers, standing up massive federal co...

Send us Fan Mail What do you get when you combine relentless curiosity, unmatched versatility, and a passion for people? You get Dawn Standerwick—a powerhouse in the background screening industry whose career defies simple titles. From onboarding and marketing to compliance and criminal records, she’s worn every hat and rocked them all. In this episode, I sit down with someone who didn’t just adap...

Send us Fan Mail How do you transform operations, compliance, and public records into a career you love—and lead others to love it too?  Kathleen Nottingham didn’t just find her path in background screening; she built it brick by brick, puzzle by puzzle, from public record researcher to SVP at ScoutLogic and a seat on the PBSA Board of Directors. In this episode, Kathleen shares the behind-the-sce...

Send us Fan Mail From rural Oklahoma to boardroom strategy sessions—how does one man turn old-school values into modern industry influence? In this episode, I sit down with Larry White—a man whose title should come with the initials GSD (Gets Stuff Done). Larry is the current COO at JDP and has been a leader at some of the most influential names in the industry including ChoicePoint, EBI, and Houn...

Send us Fan Mail Ever wonder how the perspective of a former FTC insider could reshape your understanding of compliance in background screening? In this episode, I talk with Rebecca Kuehn, who’s journeyed from enforcing federal consumer protection laws at the FTC to guiding companies through the ever-evolving maze of FCRA compliance. With a sharp legal mind and a deep sense of empathy, Becky offer...

Send us Fan Mail What if the unsung architect of your industry was never after the spotlight—just the truth? In this episode of Behind the Screens , I sit down with Larry Henry—the very first lawyer dedicated to background screening compliance under the FCRA, dating back to 1981. Who was defending FCRA compliance before most of us knew what that even meant. From military courtrooms to national leg...

Send us Fan Mail Have you ever met someone who knew what they wanted to do with their life at age 12—and then actually did it? Almost every guest on this podcast has shared how they stumbled into background screening by accident. But not Brittany Bollinger Boyle. While most kids were dreaming about being astronauts or rock stars, Brittany was dreaming about FCRA compliance, data privacy, and the f...

Send us Fan Mail Meet Laura Randazzo—a powerhouse professional whose journey from entry-level verification specialist to Chief Operating Officer and national voice in background screening is nothing short of inspiring. In this episode, we trace her path through the rapidly changing landscape of screening technology, regulatory hurdles, and leadership both at Verified First and as a former PBSA cha...

Send us Fan Mail I sat with Derek Hinton for this week’s episode—a pioneer who’s been shaping the screening industry since 1984. From helping launch the first digital driving records to building CRA Zoom and co-authoring the Criminal Records Manual , Derek has played a pivotal role in how compliance, accreditation, and innovation collide. This episode is a rare chance to learn from someone who did...

Send us Fan Mail What happens when a tech-savvy engineer with a passion for mangoes, a background in global consulting, and an MBA from New York turns his attention to building one of the most respected background screening companies in the world? In this episode, I sit down with Sachin Aggarwal, Director at AMS Inform, to explore how a career that started in cosmetics manufacturing and internatio...

Send us Fan Mail How does a guy go from managing concrete budgets in Virginia to shaping international privacy frameworks from Milan to Singapore? The answer lies in one of the most unexpected—and inspiring—career journeys in the background screening industry. In this episode, I talk with the elusive “third amigo” himself—Andy Hellman—a man whose career path looks more like a ball of yarn than a s...