Unlocked Podcast

Want to expand your business? In this episode of Unlocked, Tony, Chad, and Lars discuss strategies for successfully breaking into new markets. From geographic expansion to acquisitions, they share their experiences and insights on navigating the challenges and maximizing opportunities. Learn how to effectively enter new territories and grow your business. #UnlockedPodcast #MarketExpansion #Busines...

Elevate your customer service game! Join Tony, Chad, and Lars on Unlocked as they dive into the strategies and best practices for providing exceptional customer service. From building strong relationships to handling difficult situations, learn how to create a customer-centric approach that drives loyalty and business growth. Tune in to unlock the secrets of customer service excellence. #UnlockedP...

Unlock the power of collaboration! In this episode of Unlocked, Tony, Chad, and Lars discuss the benefits of peer groups for business owners and entrepreneurs. They share their personal experiences with peer groups, the challenges they've faced, and the valuable lessons they've learned. Tune in to discover how peer groups can help you grow your business, overcome obstacles, and achieve you...

Never stop growing! In this episode of Unlocked, Tony, Chad, and Lars explore the importance of continuous learning for personal and professional development. They discuss the benefits of reading, seeking out new experiences, and embracing challenges. Tune in to discover how to cultivate a growth mindset and unlock your full potential. #UnlockedPodcast #ContinuousLearning #GrowthMindset #PersonalD...

Mistakes happen, but it's how you respond that defines your journey. Join Tony, Chad, and Lars on Unlocked as they delve into the power of perspective when dealing with setbacks. Learn how to reframe failures, extract valuable lessons, and use those experiences to propel yourself forward. Tune in to discover how to go "beyond setbacks" and turn mistakes into stepping stones on your p...

Ever made a mistake that felt like a major setback? In this episode of Unlocked, Tony, Chad, and Lars share their biggest failures in business and how those experiences became valuable lessons. Learn how to embrace your mistakes, extract wisdom from them, and use them as stepping stones to success. Tune in to discover how to "fail forward" and unlock new opportunities. #UnlockedPodcast #...

Ready to unlock a new level of success in your locksmith business? Join Tony, Chad, and Lars on Unlocked as they explore the crucial connection between pricing and value. Learn how to position yourself as an expert, build strong customer relationships, and create a pricing strategy that reflects the true worth of your services. Tune in to discover how to go "beyond the price tag" and ach...

Are you a locksmith looking to unlock greater profits? In this episode of Unlocked, Tony, Chad, and Lars dive deep into the world of pricing strategies, specifically tailored to the locksmith industry. Discover the secrets of value-based pricing, understand your market, and learn how to position yourself as an expert, not just a vendor. Tune in to gain valuable insights on how to price your servic...

In episode 16 of The Unlock Podcast, hosts Lars Johnston, Tony Hokanson, and Chad Lingafelt discuss the art of delegation and why it's a critical skill for leaders. Discover practical tips and strategies for delegating tasks, decision-making, and problem-solving in a way that promotes team growth and prevents burnout. Key topics include: Why delegation is challenging, especially for business o...

(Episode 14) Have you ever felt stuck in the day-to-day grind of running your locksmith business? Do you dream of stepping up as a true leader and taking your company to the next level? In this episode of Unlocked, Tony, Chad, and Lars share their personal journeys from technicians to CEOs, and offer valuable insights on how to embrace leadership, build a strong team, and scale your business. Lear...

(Episode 13) Want to boost your locksmith business and unlock your full potential? On this episode of Unlocked, Tony, Chad, and Lars dive into proven sales strategies that have helped locksmith businesses thrive. They discuss the importance of targeting the right customers, crafting compelling value propositions, and building strong relationships with clients. Tune in to learn how to attract more...

(Episode 12) Want to take control of your business finances? On this episode of Unlocked, Tony, Chad, and Lars share practical budgeting strategies for locksmith and security business owners. 🔑 They discuss the importance of forecasting profit, managing cash flow, and making smart financial decisions. Tune in to unlock the secrets of budgeting for business growth!   #UnlockedPodcast #Budgeting #P...

(Episode 11) Ready to unlock your full potential in 2025? 🔑 On this episode of Unlocked, Tony, Chad, and Lars discuss goal-setting strategies for the new year. They explore the importance of reflection, setting realistic targets, and staying focused on your goals. Tune in for practical tips and actionable advice to make 2025 your best year yet! #UnlockedPodcast #GoalSetting #NewYear #Resolutions...

(Episode 10) Want to build a brand that resonates with your ideal customer? On this episode of Unlocked, Tony, Chad, and Lars break down the art of storytelling and branding in the locksmith and security industry. 🔑 They discuss the importance of simplifying your message, understanding your customer's pain points, and humanizing your brand to build trust and drive business growth. Tune in to...

(Episode 9) Want to build a dream team? 🤔 On this episode of Unlocked, Tony, Chad, and Lars explore how Culture Index can help you unlock your team's full potential. 🔑 They break down the four key personality traits measured by Culture Index and share practical tips for using this tool to improve communication, reduce conflict, and make better hiring decisions. Tune in to discover how Cultur...

(Episode 8) AI is no longer a futuristic fantasy; it's here, and it's transforming the locksmith and security industry. 🤖 On this episode of Unlocked, Tony, Chad, and Lars break down the ways AI is already impacting their businesses and what they see coming in the future.   Tune in to learn about: Using AI to automate tasks and improve efficiency   How AI can enhance training and developm...

Meetings: We all have them, but do we make the most of them? 🤔 On this episode of Unlocked, Tony, Chad, and Lars share their insights on running effective meetings that drive results.   They discuss: Creating a clear agenda and sticking to it   Encouraging participation and avoiding the "hippo effect"   Using technology to streamline note-taking and follow-up   The power of one-on-one meetings fo...

Organic growth or acquisition? 🤔 Tony, Chad, and Lars are back to debate the best way to scale your locksmith business! 🔓🔑 They share their own hilarious wins and fails (Lars, we're looking at you! 👀), offering actionable advice for locksmith and security business owners. Tune in for a lively discussion on: The pros and cons of each growth strategy How to plan and execute a successful acquisit...

In this episode of the Unlocked Podcast, three locksmith business owners from across North America dive deep into the different paths to organizational growth. They explore the pros and cons of acquisitions versus organic growth, sharing their own experiences and lessons learned. Key takeaways: Acquisitions: Learn how to identify opportunities, negotiate deals, and integrate new businesses effecti...

Join three business owners from across North America on the Unlock Podcast as they share hard-earned insights from the security industry. In this episode, recorded live in Orlando, they dissect the hottest trends: Automation: Why it's key to maximize efficiency and free up resources for revenue generation. Biometrics: The rise of facial recognition and mobile credentials, and how they impact acces...

Want a high-performing team? 💪 Learn how to unlock their potential with effective coaching, feedback, and leadership. Tune in to the Unlocked Podcast!

(Episode 2) "Hiring the right people is crucial for any locksmith business. On this episode of Unlocked, we discuss strategies for attracting, interviewing, and hiring top talent. Plus, we delve into the importance of onboarding and training. Join us! #locksmith #businesstips #hiring"

(Episode 1)🔒 Are you a locksmith or security pro who feels like you're running your business on gut feeling alone?🔑 Unlock the secrets to success with KPIs (Key Performance Indicators)!In this episode of the Unlocked Podcast, join Chad, Tony, and Lars as they break down the essential metrics that can make or break your business. From drive time and job completion rates to customer satisfaction a...

Chad Lingafelt, Lars Johnston, and Tony Hokanson are unlocking a whole new level of locksmith knowledge with their brand new podcast, "Unlocked" . 🗝️ Each episode dives deep into the real-world challenges and triumphs of running a small business in the locksmith and security industries. 🔐 Expect real-world examples, actionable tactics, and a healthy dose of inquisitive questions from Tony! 🤔 Don...