The Raving Patients Podcast

Are you overpaying for software that isn't serving your practice? In this episode, I sit down with Shayna Phipps-Holman, a dental software consultant with over 17 years of expertise in dental education and practice management. After a successful career with CEREC Doctors and gaining deep insights into dental software, Shayna has become a top advisor for dental practices looking to streamline their...

Struggling to meet patient demand for holistic care? With 80% of patients seeking more natural, integrative options in healthcare, it's essential for dentists to see how myofunctional therapy can increase revenue while meeting this demand. To dive into the details, I'm joined by Karese Laguerre, founder of The Myo Spot and a leading expert in myofunctional therapy.  As a registered dental hygienis...

Wondering how much you really need to save to retire comfortably? Or how to best manage 401K plans for your employees? This episode has the answers. I'm joined by Kelly Richards, a partner advisor at Allworth Financial, who has nearly two decades of experience helping dentists transition from big spenders to big savers through strategic financial planning. We dive into the importance of maximizing...

Most dentists focus solely on clinical excellence, which is expected. But when was the last time you paid attention to the financial health of your practice?  If it's been a while for you, then here's everything you need to know. In this episode, I sit down with Tim McNeely, founder and CEO of Dental Wealth Alliance, to talk about how dental professionals can eliminate financial confusion and fear...

Are all the great insights from the dental conferences you assist gathering dust?  While investing in continuing education is a must for dental practice owners, it doesn't necessarily mean that the learnings are being put into practice. So, how do you take the step from knowledge to implementation?  Today, I sit down with Brenda McNulty, a dynamic leader in the dental industry with over 30 years o...

Sometimes, all that's in the way of doubling your practice's growth is not having an office manager. In this episode, I sit down with Zachary Shelley, a leading dental office manager who's achieved incredible growth in just 4 years at Satellite Family Dentistry.  Zachary's journey to dental office management is unconventional — he went from professional skateboarder to dental lab manager, eventual...

Are your aligner treatments really boosting your practice's profitability, or just creating more headaches? There's a right and wrong way to approach certain cases, and GPs aren't necessarily equipped to take them all, despite what most aligner companies like to advertise. In this episode, I sit down with Lou Chmura, founder of Egghead Orthodontics and Ortho Mastery Advisors, and an orthodontic ex...

Most dental professionals will agree that one of the most frustrating things about accepting insurance is dealing with low reimbursements or the overwhelming credentialing process you have to go through.  And when it comes to collections, surely you're feeling the pinch. But what if I told you there's a way to increase your revenue without changing your workload. In this episode, I sit down with A...

Have you noticed the staff at your dental practice a bit tired and unmotivated? Are they working to the point of burnout?  This is an extremely relatable scenario in the healthcare space, but there's a solution that's rising in popularity, and it can transform your practice — virtual assistants. In this episode, I sit down with Rebecca Herring, a seasoned dental coach from Transformational Dental...

Are you spreading yourself too thin by trying to master everything in your dental practice? Well, let me tell you…it doesn't lead to long-term success.  In this episode, I sit down with Sarah Cottingham, a dental consultant and CEO of Incito Enterprises, who shares her journey from dental assisting to leading multiple practices. Sarah is here to share how important it is to find "the one thing"  t...

Is your dental practice doing the mistake of running on a patchwork of different software solutions? If so, it may be time to consider The Dental App if you're serious about growth. In this episode, I sit down with Dr. Lior Tamir, founder of The Dental App and a successful dental practice owner. Lior shares his unique journey from dentistry to software development and how his frustration with exis...

Is your fee-for-service (FFS) practice struggling to stand out and get new patients? Beyond quality care, there are several things at play when it comes to marketing an FFS practice, and today we uncover the biggest barrier…your team. My guest is Naiara Wireman, a practice development coach at SMC, and she specializes in delivering exceptional patient experiences and developing effective internal...

Many dentists shy away from orthodontics due to its complicated and time-consuming nature. But what if there was a simpler way to do it and make up to $1,400 per hour without being an orthodontic specialist? This episode shows you the way. I'm joined by Dr. Dan German, the founder, CEO, and chief orthodontist of orthobrain®, a groundbreaking subscription-based consulting platform that equips gener...

Is your dental practice losing revenue despite your best efforts? If so…you might be missing out on several opportunities within your dental practice.  Want to learn how to capitalize on them? This episode is for you. My guest is Sandy Pardue from Classic Practice Resources. Sandy is a renowned keynote speaker, author, and consultant specializing in dental practice management. With over 500 practi...

Shockingly, only 1% of hygienists in the US are using the latest in dental endoscopy tech to bring in more revenue to their dental practices. Today, we're going to take a deeper look into how dental endoscopy not only double your hygienist's revenue, but also empower and motivate their work in your practice. I'm joined by Kristen Ranaldo, an experienced dental hygienist and surgical assistant, and...

Are you a new dentist feeling overwhelmed and unsure about your career path? Dr. Cole Herzik's journey might be just the inspiration you need. Dr. Herzik, a recent dental school graduate, is already making waves in our industry. As the CEO of the Private Dentist Alliance and founder of the MAN nonprofit, Cole shares his unique approach to finding purpose in dentistry beyond clinical practice. Dr....

Are you fed up with your annoying patients or those whose insurance leaves little to no profit?  What if I told you that there's a way to focus on your ideal patient, work less, and still make 7 figures?! This episode's guest spills the secret. Learn the secrets to dental practice management from a business coach who turned his wife's practice into a seven-figure success. I'm excited to welcome Ki...

About 80% of dentists are undervaluing what their practice is worth! A shocking number, don't you think? The fact is, several dentists wait until they slow down to sell without realizing that their practice value is highest when they're at their peak.  To share everything you need to know to get the most bang out of your buck when selling is this episode's guest, Michelle Hedgecock.  Michelle is a...

Are you creating quality video content for your practice? Chances are, you're not doing it enough! Short-form video content has been on the rise for quite a few years now. So, now, more than ever, dental practices have to lean into this tool to boost patient engagement and compliance. But how do you create content that goes beyond just basic information? Today's guest is here to share all about it...

Here's a shocking fact: on average, most dental offices miss at least 30% of their incoming calls.  Just imagine all the potential revenue slipping through the cracks just because your staff is too busy to address those calls. Today, I'm bringing you a solution to this!  In this episode, I sit down with Breanna McMillen, head of sales at Peerlogic, to find out how conversational AI can improve pat...

In today's episode, we tackle a huge pain point for dentists: the sky-high prices for equipment.  A not-so-widely-known fact is that there's a dental tax on equipment. In other words, one machine will be much more expensive for a dentist than for a veterinarian. But there's an innovative tech platform that can help dental professionals find the best deals through data and AI, and today's guest is...

Dentists often find content creation both time-consuming and intimidating, as it can seem quite out of their wheelhouse. But content marketing is not just for the savvy digital marketers. If done the right way, this powerful tool can help dentists create deeper and more trusting relationships with both existing and potential patients. So, how can you use content creation to attract new patients an...

Hiring is hard, but hiring non-clinical staff for dental practices is harder. If you've been using employment websites, you know by now that half the candidates are unqualified and several will end up ghosting you. The result is limited options, leading dental practices to recruit subpar employees that won't stay for long.  So, how can you find and retain team members that truly align with your pr...

How many times have you confused one dental practice with another? I know I have!  It's tricky for dental practices to stand out when it comes to branding. Several use generic stock images and cookie-cutter templates to push content online, missing that one thing that truly sets them apart — authenticity. In this episode, I sit down with Sarah Ruberg, a seasoned branding expert in the dental indus...

Have you planned an exit strategy for your dental practice? It's commonplace to draft a business plan, but the roadmap for selling and exiting and doing so for max profits is often overlooked. Also, most dentists give themselves too little time and typically overestimate its worth due to emotional attachment. So what do dentists need to know to have an efficient and profitable exit? You're going t...