The Doing Business in Bentonville Podcast

Perry Johnson joins the show to discuss the evolution of supply chain and Omni-Channel in retail. Johnson, with 45 years of experience in retail logistics, currently serves as the Senior Director of Transportation Solutions at HUB Group. The conversation delves into how logistics have evolved from the early days of retail to the current Omni-Channel landscape. Johnson emphasizes the importance of...

In this episode, Andy Wilson and Dallas Counts delve deep into the intricacies of omnichannel retail. Drawing from his extensive experience at Walmart, Dallas emphasized the importance of meeting customers on their preferred platforms, be it in-store, online, through apps, or even on social media. Dallas talks about his new role as the Director of Walmart Growth for WhyteSpyder. The duo discussed...

Executive Director Andy Wilson, hosts a conversation with Cheryl Yarborough. They reminisce about their shared experiences and Cheryl's diverse background in retail, including her time at Walmart and other major companies. Cheryl delves into her current role as the SVP of Sales and Marketing at Shiloh Technology, a software company specializing in retail analytics. She explains Shiloh's...

Experts from WhyteSpyder delve into the concept of omnichannel as it pertains to Walmart, emphasizing the importance of a seamless shopping experience that integrates online research and in-store purchases. They discuss how over half of Walmart shoppers research products online before buying in-store, highlighting the necessity of meeting customers at the crossroads of their shopping behaviors, wh...

Andy Wilson, the Executive Director of Doing Business in Bentonville, engages in a conversation with Kim Souza, a Senior Editor Analyst, about how innovation is driving Walmart's omnichannel strategy. They discuss the future of retail, the role of automation in Walmart's operations, and how AI is being used to enhance customer experience, such as training personal shoppers to pick the pe...

Andy Wilson, the Executive Director of Doing Business in Bentonville, converses with Andy Murray, the CEO and Founder of bigQuest, about the intricacies of omnichannel marketing. They delve into Murray's career journey, his recent ventures, and how he's helping companies drive customer-centric change, all while reflecting on the rapid transformation of the retail industry.