MSP Business School

In this episode we discuss our the various sales approaches in use at MSP's and MSSP's today.  These include owner-led, inside/outside sales team, and hybrid sales models.  Robb discusses the realistic expectations for bringing on your first sales person and what support a new MSP Sales Rep will require. We then discuss how to transition from a word of mouth and refer sales organization and move i...

We have hit the peak of the COVID crisis and our conversation focuses on what MSP's can do to prepare to head back to work in the "New Normal".   Brian speaks of the importance of the VCIO role as small to mid-sized businesses get back to work.  VCIO's can help with helping the SMB's catalog WFH lessons learned and gaps they may have experienced in deploying a WFH workforce.  More importantly, hel...

The Dean's discuss the global condition of MSP sales teams during the COVID-19 crisis. Are they laying off staff? If not, what tasks are sales team taking as companies assess post-COVID damage. We discuss what steps sales managers can take to keep their sales team engaged during this slow period and ready to execute when life returns to the "new normal". Robb speaks about some of the tactics he is...

In this episode we discuss our experiences in filing for the economic stimulus packages.  We also talk about how to manage our remote teams as we work from home.  We highlight tools that can be used and some of the interesting things we need to adapt to in WFH.  Finally, we talk about how to keep your sales teams motivated and engaged as we work through this period of crisis.  Tim discusses about...