LeaderSHOP

Early in his career, Doug Conant was unexpectedly fired from his job. He felt blindsided and was devastated. It didn’t make any sense to him. He’d been working hard, putting in extra hours, doing everything he thought he was supposed to. Then, bang! A young family, a mortgage, and no job. With hindsight, Doug says it was one of the best things that ever happened to him. A gritty outplacement couns...

Have you ever been around leaders who walk into a room and you can almost see lightbulbs going off over people’s heads while the ideas flow and problems get solved? Liz Wiseman refers to these leaders as multipliers. Then there are some leaders who are also smart, but they have an entirely different effect. They tend to shut down the smarts of others. They are idea killers and energy zappers. Liz...

Trust is the operating system of every relationship. Think about that metaphor: operating system. You can have great software programs installed on your computer. But if the computer’s operating system has a glitch, nothing seems to work right. In your work environment you can have world-class processes in place, backed up by well-conceived procedures. But if trust is fragile, you can never achiev...