Building Better Managers

We all know how important employee engagement is, but most organizations struggle to identify simple, practical methods for inspiring and motivating their teams. That's why we talked with Scott Friedman! As a motivational humorist, Scott Friedman inspires and entertains with engaging, interactive and content-rich programs. Scott's main areas of expertise are employee innovation & engagement, custo...

Kayti Sullivan is a Senior VP at Yelp and runs Yelp's customer success team. She is in charge of recurring revenue to the company of approximately $1 billion. Join Wendy Hanson as she sits down with Kayti and they discuss how to "lead more and do less." What you'll learn from this episode: You don't need to own things to make change. You can lead from any seat on the bus.  Leadership with vision:...

"Culture eats strategy for breakfast." ~ Peter Drucker Sales teams worldwide are experiencing tremendous challenges with recruiting, training, performance and retention of top sales talent. The days of managing sales teams via angry demands, spreadsheets, pipeline reports, and mechanical bonus structures are waning as top talent gravitates toward situations that promote career development, engagem...

BetterManager co-founder Wendy Hanson and seasoned HR Professional Laura Czys dive into Brené Brown's seminal work "Dare to Lead." They'll show you how vulnerability & trust-building skills are quickly replacing outdated command-and-control methods. Visit: BetterManager for show notes and available downloads Email: growth@bettermanager.us BetterManager on Facebook @BetterManagerUS on Twitter Bette...

Diversity doesn't help when it's applied artificially. If you really want more innovation, market growth and engagement, you need to commit to diversity in genuine, productive ways! Join Wendy and guest Karen Cornwell as they explore this essential topic. Visit: BetterManager for show notes and available downloads Email: growth@bettermanager.us BetterManager on Facebook @BetterManagerUS on Twitter...

Ginger Hardage is a former VP of Culture & Communication at Southwest Airlines & the founder of Unstoppable Cultures. Ginger teaches us how great managers share stories relentlessly to show employees the limitless opportunities to deliver amazing service. Visit: BetterManager for show notes and available downloads Email: growth@bettermanager.us BetterManager on Facebook @BetterManagerUS on Twitter...