Bankadelic: The colorful side of finance

For anyone who’s waited in a long teller line or sipped stale coffee in a crowded waiting area, account opening isn’t exactly a stroll in the park. Winning the online account opening game has become a key differentiator, and never more so than in this current age of sheltering in place. Patrick Sells, the Chief Innovation Officer of Quontic Bank, shares how his institution cracked to code to creat...

“Are banks rising to the challenge of the COVID pandemic?” It’s an obvious question but without an obvious answer. The reason: Nimble tech companies are stepping up to help consumers and businesses ahead of the best intentioned financial institutions. But with the trust factor in hand, banks can succeed with customers if--believe it--they show a willingness to experiment even as they go for small...

For financial services leaders in the know, e-signatures offer many advantages, convenience and security among them. But as the coronavirus pandemic rages unabated, e-signatures now ensure business flows smoothly when branch visits and the like are an impossibility. Michael “Mike” Ball, VP of Markets & Strategy for IMM, explains how even as COVID-19 exacts an economic toll, the e-signature has ass...

The science and art of fighting financial crime has come a long way over the last decade alone—and it had to, given that as much $2 trillion is laundered globally. The good news is that analytics artificial intelligence and machine learning are cutting down on the false positives and catching up to crooks. Jason Somrack, Chief of Graph Product and Strategy for Oracle Financial Crime and Compliance...

If banks believe employee empathy is for fools, they're fooling themselves. Nor can they trick employees with empty slogans and doublespeak. You can't fake listening to, caring for and valuing your team members. DeepTarget President Jill Homan shares how empathy creates a vibrant workplace that inspires staff to go above and beyond--as well as out into the community.

The coronavirus pandemic has many sales-oriented businesses worrying about how to keep the bottom line from bottoming out. Then there's the example set by Kasasa in sharing its treasure trove of useful information. Keith Brannan, Kasasa's Chief Marketing Officer, fills us in on his company's generous efforts,

Good news: Capitol Hill has released trillions in aid to Americans. And now the bad: Many who need it most can't even cash a paper check, and are far more likely to succumb to COVID-19. Jennifer Tescher, President and CEO of the Financial Health Network, discusses how banks, policymakers and employers can take the lead in letting everyone know "We have your back."

With coronavirus cases passing the 500,000 mark this week, some workers are under immense pressure, including call center workers. John Findlay, the co-founder of LemonadeLXP, talks through how smart banks and business can get their staff ready and stay strong in a challenging time.

As the coronavirus spreads, so too does its effect on the financial world, now felt everywhere from the far-flung corners of the globe to the local corner bank. Join us on Bankadelic's maiden voyage as fintech expert Jason Henrichs, CEO at Alloy Labs Alliance, offers timeless wisdom for troubled times.

This is the full version of the Bankadelic Theme Song, written, performed, produced and mixed by Lou Carlozo, host of the podcast. Enjoy!