Karen Smiley
Agile Analytics and Beyond
Selected audio from Karen Smiley's free personal Substack newsletter. I talk about practical applications of agile, AI, analytics, data, business, culture, equality, ethics, technology, and more. My posts are based on 30+ years of software industry experience. All articles are 100% human-created (no AI). karensmiley.substack.com
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Karen Smiley
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Último episódio
30 de set de 2024
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Episódios
Data privacy at the home show 17.02.2019 4:47
Ever wonder how all of those social aggregator sites get all of that personal information about you and your family and friends? This is how. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe
Management lessons from Bones 02.06.2011 7:17
3 observations and 5 DO's and DON'Ts for software management, based on season 2 episode 1 of the forensic series "Bones". Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe
5 steps to customer dis-service 11.09.2010 2:21
How to lose a customer in 5 easy steps, motivated by a customer dis-service experience I had today with a company I pay lots of money every month for tech-related services. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.su...
Money and Time 11.08.2010 2:54
Thoughts on businesses who know the 'time value of money', but disregard the 'money value of time'. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe
Lessons from a near-snafu in hotel parking 21.03.2010 3:18
Customer Service and process insights from my experience with hotel valet parking at SEPG 2010 in Savannah, Georgia. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe
Logan's Run and measurement dysfunction 11.03.2010 3:26
Thoughts on measurement dysfunction in software organizations, by analogy with controlling health care costs and the dystopian novel Logan's Run. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe
Why even defect prevention isn't enough 12.05.2009 1:48
A recent stay at a reasonably nice hotel reminded me of the wisdom on meeting customer needs that "Just because nothing is wrong, doesn't mean anything is right." Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts, consider becoming a subscriber! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe
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