Zach on Leadership

I just got back from a two-week vacation. A common reaction I get is, “Wow. How did you pull that off?” I didn’t always do this. I started taking 2-3 week vacations annually about 9 years ago. The thing that triggered it was the purchase of an RV for our family of six. Sure, you can take your RV out for a weekend, and we do, but if you really want to use it for what it’s capable of, you... Read Mo...

This past weekend, the world got one of the best-ever looks at the Aurora Borealis, aka the Northern Lights. Personally, I was in northern Minnesota at the time. I forgot my DSLR camera at home but managed to snap some decent shots with my iPhone. I took in the beautiful sights with several friends, who were also feverishly taking photos of the sky with their phones. This is what I experienced las...

Note to my non-techie audience: This article is a bit more technical than usual, but as always, there’s a leadership lesson. This week, I’m reflecting on my time as an engineer and am considering what that means for my leadership practice. There are things that I did back then, that I now oversee. The technologies and times have changed, but a lot of the principles have not. 20 years ago, I worked...

Is leadership a general skill, or is it context-specific? In other words, does it help to have domain knowledge in the area you are leading, or can a skilled leader lead anything effectively? I’ve spent 100% of my professional career leading in the technology domain. I’ve never led a business unit, sales team, marketing function, or anything else. I generally consider my technical knowledge a huge...

My 16-year-old son, Nathan, got a job this week at a local fast-food restaurant. His experience reminded me of the stories I hear every week from “open-to-work” technology professionals looking for their next opportunity. While there are differences, there are more similarities than you might think. I’ll tell you his story, and then we will see what lessons apply to the rest of us. Originally, Nat...

“I need more staff,” says the manager, with a look of panic and exhaustion in his eyes. What happens next varies from leader to leader, but usually winds up in the same place: “No.” This experience is demotivating for the manager, aggravating for the overworked team, and is no picnic for those up the management chain either. In this article, I will unpack this dynamic a bit. A lot is going on here...

You are a fantastic leader. You’ve got a great team. You gather everyone together in an all-team meeting. You carefully announce and explain your new innovative and strategic initiative. It’s inspiring. People nod their heads. They even clap at the end. Then the meeting ends and everyone goes back to their desks and does what they’ve always done. Despair This doesn’t really happen, does it? Your t...

I love the future, but sometimes, it is important to recognize the past. More than most, I pay attention to company history. I love our origin story and the twists and turns along the way. Understanding our past can help us make sense of our present and realize our future. CHS is a 95-year-old company. That history is filled with a lot of mergers. The most significant merger happened in 1998 when...

Ever had a leader who was too involved in all of the details? We call that leader a micromanager. It can feel suffocating and unempowering. Ever had a leader who was aloof, uninvolved, with their head in the clouds? I’ve not heard “macromanager” as a commonly used term, but it seems like the appropriate semantic. This leader makes you feel unsupported and alone. Have you ever heard someone describ...

Each week on this blog, I build my leadership brand. Whether you know it or not, that is what I’m doing. I spend more time doing it than talking about how or why I do it. It occurred to me recently that my readers may want to build their leadership brands. First, a caveat: What I do works for me because I’m me. How much of this is transferrable to you depends on so many factors. So, I’ll tell you....

I was cleaning out my desk over the weekend and found some old relics of my professional past. I found a mix of trinkets, awards, business cards, certifications, and some old floppy disks. I flipped through the disks and found this exam preparation software for the Networking Essentials exam, which was part of the Microsoft Certified Systems Engineer NT 4.0 certification. I passed this exam back i...

One of the biggest themes in Zach on Leadership is leading teams. That’s the core part of the job where most leaders need the most help and encouragement. However, that’s not all there is. Another big piece, especially for technology leaders, is vendor management. I’ve written plenty about the technology sales process. In case you missed those articles, you can check them out here, here, here, and...

This is an article for all of you who spent Christmas and the ensuing days setting up and fixing all of the electronic gadgets that your friends and family received. If you’re that guy or gal, you know exactly what I’m talking about. This used to mean installing computers, televisions, and sound systems. Also, setting the clock on Grandma’s microwave, but times have changed. Now, so much has a dig...

I love to look at the world around me and glean leadership lessons to inspire myself and others to rise to our calling. It’s Christmas. In years past, I’ve drawn leadership lessons from pop culture movies. If you are in the mood for that, please check out my series on Elf. Some of you read the title and guessed that I’d be writing about Ralphie from the movie, A Christmas Story. But this isn’t abo...

On the evening of December 16, 1773, the brave patriots of Boston stood against tyranny. My Great Great Great Great Great Great Grandfather was among them and played a key role that changed the course of human history. Benjamin Edes Benjamin Edes was a member of the Sons of Liberty and publisher of the Boston Gazette. The Boston Gazette was the most radical of Boston newspapers often expressing a...

A few years ago, I took my family on an RV trip to the Canadian Rockies (Banff, Jasper, and Yoho). It was one of our most epic trips, and I’d love to do it again. If you’ve been there, you know what I mean. Some of you know that I’ve taken my family on a lot of epic RV trips. I’ve written about it before here. Since I’ve camped in 49 states, 5 Canadian provinces, and 37 national parks, people... R...

When I was a kid, I remember watching Star Trek IV: The Voyage Home. In this film, the crew of the Enterprise traveled back in time from 2286 to 1986. Scotty tried to use a MacIntosh computer by speaking to it, “Hello Computer”. Of course, it didn’t respond. Bones handed him the mouse, and Scotty spoke into it as if it were a microphone. Of course, that didn’t work either. If you need a refresher,...

Fell off the jetway again This is a reference to the opening scene of the 1994 film, Dumb and Dumber. Lloyd is a limo driver who drives Mary Swanson to the airport. It was the best day of Lloyd’s life because he met the girl of his dreams. It was also the worst day, because he got in an accident, got fired, and ran off the jetway trying to return her Samsonite briefcase. Being a leader often feels...

Four years ago, I wrote “Leadership Lesson from Deer Hunting.” It’s one of my better articles. I wrote about the lessons learned from the preparation required to hunt and the stillness and patience in the woods. I also reflected on my experience passing on this sporting tradition to my two older boys. If you haven’t read it, please check it out, then continue on here. 4 years later A lot has chang...

In retrospect, had we known how much work it was going to be, we probably would have never done it. That’s how it is with ambitious endeavors. It starts with a vision. Then, we commit. Then, we nearly fail in a hundred different ways, yet we persevere to the end. This year, my 17-year-old son, Caleb, and I made a Mandalorian suit for Halloween. I wore it to work. He wore it that evening. This stor...

Last week, I published a big article about ZachGPT: My little side project to build an artificial intelligence in my likeness. If you missed it, check it out here. In the week since, I’ve been reflecting on that experience. It felt really good to get my hands dirty with emerging tech. It occurred to me that the reasons why, how, and to what degree I do this have important leadership implications....

So, I did it. I merged with AI. I jacked in. My consciousness is in the machine. Well, sort of. I read and watch plenty of Sci-Fi. This sort of thing fascinates me. While my opening statement is an exaggeration, it’s as close as I can get with today’s technology. And it was easier than I thought. Let’s back up a bit. I’ve been preoccupied with Generative AI as of late. Yep. Me and everyone else, I...

When I was 13, I got my first job. I was a newspaper carrier. I learned a ton of formative personal leadership lessons from that experience and I wrote them all down here. With that job, I was my own boss. I worked alone. When I turned 16, I got a second job, in addition to the paper route. My next-door neighbor, Bruce, ran his own candy vending machine business. These were the small pedestal mach...

Ownership. It means, “I’ve got this.” It’s the words, actions, and attitude. It’s the competence and the confidence. It’s not associated with any particular job title or level. When it’s there, we feel good. When it’s not, we’re lost. In the world of information technology, ownership can be elusive. Development blames operations. Operations blames development. The business blames IT. IT blames the...

True story: Generative AI recently hallucinated, claiming that I wrote an e-book entitled, “The 7 Habits of Highly Effective Technology Leaders.” That was totally made up. But I liked the idea, so I decided to defictionalize it. Or here’s a creepier explanation: GenAI knew the future… Never mind. Let’s not go there. Back in the day, when I started my career, Stephen Covey’s “The 7 Habits of Highly...