You've Been Heard

You've Been Heard

Having a seat at the table. Nice. Being heard? Nicer. For decades, IT leaders have been the backbone of defensible business growth, solving problems that could cripple a business often before anyone noticed. We know this world. The late nights. The firefights. The impossible deadlines that somehow got met. IT Professionals don’t just fix. They fortify. They’re the frontline heroes fighting an improbable battlethriving where others break,armed with a resilience the strongest military leaders consider simply another day safeguarding the world. When things get rough, you’re indispensable. When ev...

Author

You've Been Heard

Category

Technology

Podcast website

www.youvebeenheard.com

Latest episode

Jul 2, 2026

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Episodes

168. Why Your Company Needs Change with Sam Nafziger 06.09.2022

Sam Nafziger Sam Nafziger is the IT Manager at Gripple USA. Despite his initial interest in technology, Sam ended up studying business administration at college before realizing that there was a gap in the market to bring IT more into the business world and have them exist more cohesively. He has been working in IT and data analysis since 2016.  Sam achieved a Bachelor’s in Business Administration...

167. How Timothy Laudell Jackson Manages IT in the Oil Industry 01.09.2022

Timothy Laudell Jackson Timothy Laudell Jackson is the Chief Information Officer at Diamond Offshore. Timothy has 30 years of experience in IT and 18 years of experience in leadership and management positions, having worked in the energy, insurance, and oil sectors just to name but a few. He graduated from Southern Illinois University with a Bachelor’s in Advanced Technical Studies and Computer In...

166. Using IT to Enhance Quality of Life with Carlos Jofre 30.08.2022

Carlos Jofre Carlos Jofre is the Executive Director of IT at BioTissue. Having worked in the industry for 30 years, Carlos is an expert in creating roadmaps for businesses to follow and flourish with. He has worked in everything from communications, to cruise liners, to life sciences, and has a wealth of programming skills that still excite him decades later. He graduated with a degree in Computer...

165. How Drew Stone Turned His Farming Background Into an IT Career 25.08.2022

Drew Stone Drew Stone is the Director of IT and Data Security at True Velocity Ammunition. Coming from a farming background, Drew didn’t have a normal path to IT as a career. Instead, he ended up blending agriculture and IT before moving on to government work, then back to agriculture, before finding his way to True Velocity. How Drew Stone Turned His Farming Background Into an IT Career Today, we...

164. Travis Pierce Tells Us Why Dairy IT is So Complex 23.08.2022

Travis Pierce Travis Pierce is the Director of Information Technology at Tillamook County Creamery Association. Starting as a PC Technician in 1997, Travis has worked his way up throughout his long career to land in this leadership role. He has honed his cross-functional leadership skills over time and is well known for his skills amongst his peers. Travis graduated with an MA in Business Administ...

163. Understanding the Bottom Line as an IT Professional with Jose Garcia 18.08.2022

Jose Garcia Jose Garcia is currently working as IT Manager for Datamark. Jose has been in the industry for over 20 years and, in addition to IT, he has extensive experience with project management. He also has a background in electronics repairs and possesses a love of finding out how things tick. Understanding the Bottom Line as an IT Professional with Jose Garcia In this episode we get to hear J...

162. How Andrey Stryukov Prevents Siloing of His IT Department 16.08.2022

Andrey Stryukov Andrey Stryukov is CIO at CountBOX US and Information Technology Operations Manager at Lumen Property Management. A technology strategist and innovator with over 15 years of experience building products and managing end-to-end IT operations, Andrey is easily able to anticipate business needs.  With a hands-on approach and player-coach mentality, Andrey has built his career on colla...

161. How John Lay Has Built Teams Since Cable TV Was New 04.08.2022

John Lay John Lay is Vice President of Information Technology with Camping World and Good Sam. Since the 80s, John has worked in a variety of roles and industries from cable TV, to ISPs, to his current role. Throughout his career, John’s focus has always been team building and change management. He gets to experience this every day in his current position. How John Lay Has Built Teams Since Cable...

160. Why Mitch O’Dell Won’t Assign Jobs He’s Not Willing to Do Himself 02.08.2022

Mitch O’Dell Mitch O’Dell is the Director of Information Technology at Shimmick Construction, working his way up from Computer Operator Lead. Starting off, Mitch was initially a military man and worked as a Computer Switching Systems Journeyman in the United States Air Force before returning to civilian life and continuing his IT career. Mitch also holds a master’s degree in Emergency Management f...

159. Is Stuart Smith a Geek or a Nerd? 28.07.2022

Stuart Smith Stuart Smith is the IT Director at Medtronic. Stuart has been working at Medtronic for 22 years, climbing the IT ladder from Principal IT Project Leader to IT Director of R&D and Quality Systems. Starting out in economics and languages, Stuart came to IT in an indirect way, but has been with the same company since the beginning. Not only has he been learning his trade, but also ho...

158. Why Chris Barnes Always Asks if New Projects Align With the Firm’s Values 26.07.2022

Chris Barnes Chris Barnes is CTO of Operations and Strategic Services at Howard LLP. Howard LLP is a market leader in providing financial consulting, audit, assurance, tax, and IT consulting services to businesses across multiple industries. Though he didn’t get into computers until the late 1990s, with his first machine being a Zenith, this hasn’t held Chris back from success. He now has extensiv...

157. Joshua Clemons Explains IT Security When Working With the Military 21.07.2022

Joshua Clemons Joshua Clemons is the Director of Information Technology at Transhield Inc. He has worked in IT since 2007 and has held roles as a technical consultant, desktop support technician, and senior network administrator. Now, he holds the position of IT Director at his company. Joshua Clemons Explains IT Security When Working With the Military Listen to our conversation to hear Joshua dis...

156. When You Must Avoid Technical IT Terms with Roman Bulkiewicz 12.07.2022

Roman Bulkiewicz Roman Bulkiewicz is the Chief Information Officer with HumanN. He has been working in the IT industry for over 25 years and has extensive experience building, optimizing, and directing top-flight enterprise technology operations for domestic and international companies. Roman studied Psychology at the College of DuPage and Elmhurst University, and has experience working in a varie...

155. How Machine Learning Makes IT Better with Larry Hack 30.06.2022

Larry Hack Today’s guest is Larry Hack, Chief Technology Officer at CPAP.com. Currently based in Cypress, Texas, Larry has been in technology for over 30 years and has worked in the manufacturing, banking, mortgage, ecommerce, logistics, and medical equipment fields. In addition to his IT career, Larry is an avid skydiver and BASE jumper. He graduated from Andrews University. How Machine Learning...

154. Why Bob Williams Says You Need to Stay Humble in IT 28.06.2022

Bob Williams Bob Williams is the Senior Director of Information Technology at ElectriCom, LLC. Bob has worked in the IT sector since 1997 and finds time to volunteer his services as a MoneyWise mentor and youth baseball coach. He helps companies with operational and process efficiencies to increase value-added activities. Also, Bob has professional experience in executive management, infrastructur...

153. How Can IT Outages Impact Healthcare? With Brandt Swanson 16.06.2022

Brandt Swanson Brandt Swanson is the Director of IT at Compass Medical. He has amassed over 25 years of experience driving technical initiatives to meet the dynamic needs of diverse user bases. Brandt is skilled at engaging department heads, as well as senior leadership to provide technology solutions. Experienced in best practice process design that leads to technological and workflow improvement...

152. Why Phil Porcari Loves the Financial Side of IT 14.06.2022

Phil Porcari Phil Porcari is Director of IT Services at McCollister’s Transportation Group. Phil is a proven leader in information technology management and project management, with a history of building customer-focused teams to implement tactical plans while improving operations and processes. He leverages innovation, new technologies, and past successful experience to improve service. Furthermo...

151. Dr. Erik J. Huffman Explains Our Biological IT Weaknesses 26.05.2022

Dr. Erik J. Huffman Dr. Erik J. Huffman is a cybersecurity researcher, cyberpsychologist, TedX speaker, and award-winning entrepreneur. Currently, he teaches as an adjunct professor at Westcliff University, while also being Director of IT at BombBomb, Founder of Handshake Leadership, and mentor at Mesa Ridge High School. He has also served as a board member for the Board on Army RDT&E, Systems...

150. What It’s Like to Work in Municipal IT with Kiason Turner 24.05.2022

Kiason Turner Kiason Turner is the IT Director for the city of Weatherford, Texas. His IT career began in the year 2000, beginning as a network administrator and holding several different leadership roles over his 22-year career. Kiason obtained a degree in Computer Science: Networking and Communications from Hill College, although much of his learning has been on the job. What It’s Like to Work i...

149. Handling the IT of a School District with Mark Schumann 19.05.2022

Mark Schumann Mark Schumann is the IT Director of New Ulm School District in the state of Minnesota. At his current position, Mark has over 2,000 end users. He has worked in the IT industry since 1995, starting his career in the Minnesota National Guard as a Communication Repair Specialist. From there, he progressed to IT support staff, Network Administrator, and now Director of IT. At the Southwe...

148. How Brian Kozlowicz Manages His Entire One-Person Team 17.05.2022

Brian Kozlowicz Brian Kozlowicz is the Director of IT at Juice Press. He is an experienced information technology director with a demonstrated history of working in the public school district and the food/beverage industry. Additionally, he is skilled in remote support and special projects. In the IT space since 2012, Brian has progressed from Computer Technician to Director of IT through his hard...

147. How to Screen IT Vendors with Jeff Reed 10.05.2022

Jeff Reed Jeff Reed is Vice President of Information Technology at The Buccini/Pollin Group. He has been in the business for almost 30 years, and has senior level desktop engineering expertise with extensive experience in managing technical projects involving multiple sites and various technologies. He graduated from Delaware Technical with an AS in Industrial Engineering and graduated from the Un...

146. Amit Gaur Explains How to Get the Best Out of Your Team 05.05.2022

Amit Gaur Amit Gaur is Chief Information Officer at On Campus Marketing (OCM). He has been working in IT for almost 20 years and held a variety of roles from Software Developer, to Vice President of Engineering, to his current role as CIO. He graduated with a Bachelor of Engineering in Computer Science from Rajiv Gandhi Proudyogiki Vishwavidyalaya and an MS in Computer Sciences from Utah State Uni...

145. What Ryan Gruver Has Learned by Working With the Same Company for 14 Years 03.05.2022

Ryan Gruver Ryan Gruver is the IT Director at Banner Health. He has been with them for over 14 years, working his way up the ladder from Data Center Operations Specialist to Director of IT. He also holds a bachelor’s degree in Network and Systems Administration from the University of Advancing Technology, and a Master’s of Science in Information Management and Management Information Systems. What...

144. How Eric DiTillio Transitioned Into IT From the US Army 28.04.2022

Eric DiTillio Joining me for this episode is Eric DiTillio, Head of IT at Stockmeier, as well as a US Army veteran. He has over 25 years of experience leading enterprise-wide transformation and operational improvement programs, leveraging industry-leading technology and business practices. Eric has a Diploma in Leadership/Management, is a Microsoft Certified IT Professional and Technology Speciali...

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