Shelley Smith

Your Morning Commute

Business EN ↓ 583 episodes

Tune in Monday - Friday to listen to YOUR MORNING COMMUTE. The only podcast providing executives straight talk about all things workplace culture because culture is never built in a day. It’s built every day. This is Shelley Smith, the culture curator and CEO of Premier Rapport where culture matters. If you want to connect with me keep listening and come join the conversation as a culture curator member or get professionally certified as a culture curator. Find out more at premierrapport.com. Now let’s get through today’s traffic jam together.

Author

Shelley Smith

Category

Business

Podcast website

www.premierrapport.com

Latest episode

Aug 8, 2024

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Episodes

Ep 485 YMC: Can You Fix It 12.07.2022

I am often asked if something (a situation) or someone is fixable.  Have you ever asked that or thought that of a team or team member? In my professional opinion it is all fixable but there are varying paths to take to 'fix' it what ever 'it' may be. With that in mind, how do you take hopelessness on all sides and fix it? Today on #YourMorningCommute I discuss this very topic.

Ep 484 YMC: Fundamentals Civility Respect Listening First 06.07.2022

Where has civility and respect gone? Before you take on big training with your team - please please please start with the core of all communication and highly effective teams - civility, respect, hearing, listening and then we get to trust. Dropping the mic on this subject today with a plea to start here first.

Ep 483 YMC: Consistency Habits Routines Say About You 01.07.2022

When is the last time you took a look back at your calendar and asked what it says about YOU? And does it say what you want it to say - does it describe how you want to show up? Do you rule your day or does the day rule you?  Keeping it simple, our daily habits - routines form who we are and how we are making an impact on our culture - our leadership styles - our legacy. What does your daily...

Ep 483 YMC: New Hire Feedback Are you Listening and Reacting 24.06.2022

New hire feedback is sooooo critical in the first 30 days. Even the first week. The wheels can start coming off before we even know it sometimes. To get ahead of that I offer up 2 tips on today's podcast. It doesn't take long for a new hire to start getting frustrated if their onboarding, training, feedback, communication, etc are meeting their expectations - let alone your (employer) expectations...

Ep 482 YMC: Support You 21.06.2022

When is the last time you asked your direct reports - specifically - how can I best support you? Keeping it simple but specific with deliberate checkins and actually listening to what they say and then...hold on...actually following up with the commitments you make to them. Accountability goes both ways.

Ep 481 YMC: Offer Accepted - Now What 14.06.2022

Who has the best welcome, orientation, onboarding practices they want to share? This part of a new hire is the MOST important part of adding value to your new team member and that new team member adding value to the team. So, comment and share your tips with others.  I do just that on today's 481st episode of my morning podcast. Enjoy and share your knowledge and success with others...go ahea...

EP 480 YMC: Todays Employee Demands 10.06.2022

The demands of the workforce today are changing - PERIOD! How are you getting on board? Gone are the days of employees asking when, where, how they work (today they simply tell you instead of asking you) - today work is secondary thought into our lives. You heard me right and the sooner decision makers and owners get on board to reverse engineer how we think about 'where and how' we work the bette...

Ep 479 YMC: Communication Missed in the Layers 07.06.2022

When is the last time you asked the top level of the organization and the entry level of the organization the same question and got the same answer?  My bet is you haven't asked lately or at all and secondly, if you have, the answers are very different. Why is that?  Why is it so hard to communication properly across all channels, all layers of your organization? Today on the the 479th e...

Ep 478 YMC: Fear...Locked in a cabin! 03.06.2022

Fear...being uncomfortable and scared out of your mind...yep that was me just two nights ago BUT what does this have to do with leadership and culture you may ask - lots! On todays episode I tell you about my personal experience and then how this relates to our day to day business world - leadership - culture and more. Bottom line fear either paralyzes you or pushes you forward. I choose forward a...

Ep 477 YMC: Assigning Tasks Effectively 02.06.2022

Have you ever been assigned a task but not given enough information and then missed the desired outcome? Or given too much of a frame and felt suffocated in your creativity to get it done? If so, then you weren't given the task in the manner in which you best receive it...AND...you may be doing that to others. Yikes! Today's episode I give you practical ways to avoid these mistakes. Enjoy - it's a...

Ep 476 YMC: Leaders: Decision Making Process 31.05.2022

We make 1000's of decision every day, specifically 35,000 according to Google. Too much red tape leading us down the rabbit hole or leaping without flushing it out and including others - those are the two natural styles around high and low risk decision making styles and perceptions around a leaders decision making process.  But how can either style find balance? Both can...take 5 minutes to...

Ep 475 YMC: Putting a stop to unnecessary turnover 25.05.2022

Turnover...ugg that 8 letter word turned into a 4 letter word on the daily now, but it doesn't have to be that way. Seriously...it doesn't. Unwanted turnover is the result of something else, something else inside the walls of your team - your organization. But what you may ask, and I am glad you asked. There usually isn't one reason but many - it could be the lack of alignment of person to role, o...

Ep 474 YMC: Basics to create your internal university 24.05.2022

Every employee needs basic soft skills, especially our people managers. When do we, should we provide this training? How?  In my humble opinion and experience, internally is the best way to create and deepen your culture norms. Start with the basics: Interpersonal skills, problem solving, decision making, time management, organization, and dependability to mention a few. Today on the 474th ep...

Ep 473 YMC: Upskilling: What is it and how do you do it 20.05.2022

Upskilling - one of the new buzz words. What is it? How do you roll it out as a culture norm? Why is it important? Is everyone looking to up their skills? (soft and hard) Can we afford to do it or is it more costing not to do it? What are the benefits individually, for the team and the organization? That 4 minutes to listen today's #YourMorningCommute for more.

Ep 472 YMC: Culture Norms 19.05.2022

What are your culture norms? Today specifically around meetings and training sessions? I had the pleasure of training a hotel leadership group recently and before we started the GM collected all the cell phones. Of course, I loved that...I could tell it was a culture norm for them as they were easily collected and placed in the back of the room. That is a great culture norm of how they 'meet and t...

Ep 471 YMC: Peer Coaching 17.05.2022

Peer coaching - what it is and isn't. Why to use it to help with your onboarding and retention - that's what I discuss on todays 471st episode of #YourMorningCommute - all things workplace culture and leadership development. Have an amazing day everyone.

Ep 470 YMC: Burnout stage two 16.05.2022

Who hasn't experienced some sort of burnout? I know I have throughout the years and it is caused from way more than just overload - overworked - overtasked. Today's episode begins to unpack this very topic and all the causes. Let me know what you are experiencing and or contributing to.

EP 469 YMC: How What When Together - Resign vs Retain 11.05.2022

Are you still struggling with employee engagement yourself or your team? Moving from resignation to reflection before regret will take time well spent inside of reflecting by asking lots of questions to your internal team and those your are trying to recruit. On today's #YourMorningCommute I discuss the prequel or clean up on understanding your employee expectations that will lead to your culture...

Ep 468 YMC: Mama said there would be days like this 10.05.2022

Have you ever woke up trying to find your groove for the day?  In my humble opinion, I think its okay to admit we all have days like that...I know I do. My day started off tune in my routine and I decided to lean in to it and just allow my day to happen. Sometimes we try to force a facade and just shouldn't...putting a mask on isn't my thing - I am who I am and I hope you are too. Today's epi...

Ep 467 YMC: What you tolerate; becomes your workplace culture norm 04.05.2022

Today I am curious, what do you tolerate in your meetings? When do you say something? Right then, never or complain in private? Today my podcast has a bit more of a serious tone. I hope you listen in and ask yourself what are you tolerating in meetings, trainings, conversations...when do you take a stand around culture norms. Are you accepting - tolerating - or making a stand? What you tolerate se...

Ep 466 YMC: Career Pathing 02.05.2022

Why are we over complicating career pathing for our team members or ignoring it all together? Why aren't we starting from day one during new hire orientation to plant those seeds? Today on the 466th episode of #YourMorningCommute I layout some basics to get you started (if you aren't already deliberating doing this for every one of your team members). It starts with 3 things: • Connection - Buildi...

Ep 465 YMC: What Would Your Successor Say 29.04.2022

It's a reflection kind of day and I hope you join me. Imagine passing the baton to your successor today, what would they say? How would they describe your leadership impact? What would they keep doing, shift or completely toss? It's a great way to reflect in order to kick yourself in the butt a bit to make that shift you have been wanting, dive deeper, lift your head up or keep stay on course. You...

Ep 464 YMC: Resignation, Reflection, Regret 26.04.2022

"That way we are recruiting and retaining isn't working"...said your team - so what do we do now? If that statement is true for you, then what will you do differently today. If you couldn't post on Indeed for example - what would you do? Today's leadership requires even more out of the box thinking...if traditional doesn't' work - go in the opposite direction - create a new path. Detours happen al...

Ep 463 YMC: 5 Leadership Reinforcements 22.04.2022

Leaders need inspiration too - so to wrap up your week - here's five to get your day started. We can always learn more and share more...so pass it on.

EP 462 YMC: Talent Forward Thinking 18.04.2022

We are complex beings, there's no doubt about it. We seem to always be on the search for more, for different, for ???? sometimes we just don't know.  Right now, leaders all over the world are trying to figure out their people. Today's 462nd episode of #YourMorningCommute is meant to help you reflect on how today's talent and tomorrow future of talent. Talent Forward Thinking. Let me know what...

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