Shelley Smith

Your Morning Commute

Business EN ↓ 583 episodes

Tune in Monday - Friday to listen to YOUR MORNING COMMUTE. The only podcast providing executives straight talk about all things workplace culture because culture is never built in a day. It’s built every day. This is Shelley Smith, the culture curator and CEO of Premier Rapport where culture matters. If you want to connect with me keep listening and come join the conversation as a culture curator member or get professionally certified as a culture curator. Find out more at premierrapport.com. Now let’s get through today’s traffic jam together.

Author

Shelley Smith

Category

Business

Podcast website

www.premierrapport.com

Latest episode

Aug 8, 2024

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Episodes

EP 63 YMC: 4 P's of Training 24.02.2020

Are you following the guide for training? The 4 P's of training include Prepare, Present, Practice, Perfect. Listen to todays #YourMorningCommute for more. Don't allow your day to go sideways - be #intentional #CultureMatters

EP 62 YMC: New Implementation Require Adequate Training 21.02.2020

Often when 'things' go sideways it stems from the lack of training. Today lets talk about best ways to implement new systems - listen in for more on today #YourMorningCommute

EP 61 YMC: What are you celebrating? 20.02.2020

Are you celebrating daily successes? Why or why not? It's a mindset shift when you focus on what is going right and why it happened...then and only then do you begin to build positive contagions in your organization. Listen in for more #YourMorningCommute 

Ep 60 YMC: Align Your Business Strategy With Your Talent Strategy 19.02.2020

Few companies align business strategy with talent strategy. Are you a YES or NO when answering these 3 statements about your organizations strategy's and alignment. We have a talent strategy. We have a business strategy. Our talent strategy is completely aligned with our business strategy. The discipline of talent optimization argues that companies must define both a business strategy and a talent...

Ep 59 YMC: 3 Ways to Help Implement Change in Your Company 18.02.2020

There comes a point in every business when something happens that radically changes how the business operates: Leaders start to implement processes. For employees who are used to improvising as they go and doing things their own way, this shift can be difficult. “We’ve gotten results without these processes,” they think, “Why should I change the way I’m doing things?” Thus begins the internal stru...

Ep 58 YMC: Top 10 Reasons Employees Stay 14.02.2020

Top 10 reasons employees stay  - listen to today's morning commute for more. Ask yourself how you would rate your organization on these statements and or how you can continue to do better. #YourMorningCommute

Ep 57 YMC: Modern Day Recruiting Tip 1 13.02.2020

When the candidate asks you to describe the culture, the climate, the environment at your company - how do you reply? How does your team of interviewers reply? Does it match what the candidate will find while doing company research to prepare for the job interview - on your website, on glass door, in your PR news? Food for thought to get on the same page - not rehearsed - aligned. #CultureMatters&...

Ep 56 YMC: Surprise! I Found Customer Service 12.02.2020

I am happy to report I found the missing customer service on my morning commute in Atlanta, GA. How confident are you in the customer service you serve and train for all your internal and external customers? Listen in for some basics and where I found it last night, on my commute. #CustomerService #YourMorningCommute #WalkTheTalk

EP 55 YMC: You Told Me What You Expected 11.02.2020

Wow what a breath of fresh air when I met with a new client yesterday. She shared a little of her past that included a quote from one of you previous employees "You told me what you expected from me." Listen in for more #YourMorningCommute  Take the easy road not the hard one paved with rocks, boulders, holes and more...be clear with yourself and your team on expectations.

EP 54 YMC: Way to Reward Your Team that Don't Cost Money 10.02.2020

Don't let your day go by, or week go by, or month go by without real conversations with your team members. Simple things like 1:1 time with real conversations go along way. True time is money BUT time well spent with your team pays off big. Listen in for more on today's #YourMorningCommute 

EP 53 TMC: Problem Solving Get to the Root Cause First 07.02.2020

Yesterday we talked about upping our Time Management Skills and today we discuss our Problem Solving Skills - bottom line you have to Analyze, Curate and then Create - don't just give surface solutions before you fully understand the real problem. A lot of time, money and resources are wasted daily chasing the wrong solutions to the wrong problems. #CultureMatters 

EP 52 YMC: Time Management. Overwhelmed. Burnout. 06.02.2020

4 Things we should always strive to improve Time Management, Communication, Problem Solving, Attention to Detail - today on the our morning commute we dive into more on Time Management - the difference between #overwhelmed and #burnout and then some tips on avoiding becoming overwhelmed that leads to burnout due to poor time management. Listen in for more...#YourMorningCommute #CultureMatters&nbsp...

EP 51 YMC: What does the Google commercial have to do with your Culture Playbook 05.02.2020

By now we have all watched the google commercial series from the superbowl...today let's talk about what that has to do with your culture playbook. Building muscle memory and ease in recall is the purpose of the commercial by using google itself. Your Culture Playbook does just that and more. Defining what RIGHT looks like allows your culture to flourish and grow in the direction you need, want, a...

Ep 50 YMC: Take It To The House 04.02.2020

"Take it to the house" was one of my favorite memories of this years Super Bowl. For many reasons it touched my soul - full of encouragement. It encouraged a new generation to come It showcased and encouraged up and coming talent It showed passion and further encouragement to those the young man met on his journey to 'the house' (stadium) It reminded us to encourage others on their journey regardl...

EP 49 YMC: Jimmy Fallon Disruptive 03.02.2020

Intentional disruption is what I am calling Jimmy Fallon's workout (Michelob Ultra Light) commercial. Loved it - today you are challenged to have some fun with the team to get some of those boring or difficult tasks you and the team need to get done. Take a look at the commercial between Jimmy Fallon and John Cena - to get Jimmy's workout back on and get motivated. #YourMorningCommute #CultureMatt...

Ep 48 YMC: Employee Performance a Concern, Then Hire Right First 31.01.2020

34% of 600 executives surveyed said employee performance was a top concern that keeps them up at night, with 26% saying hiring right causes un-sleepable nights too. Let's flip that on it's head - hire with intentionality first then the performance and the budget will come in line. #YourMorningCommute #CultureMatters Listen to today's podcast for more.

EP 47 YMC: Are you People Solving or People Developing? 30.01.2020

Did you know that the average business leader spends 61% of their time on people problems (high turnover, low engagement, poor performance)? That’s the equivalent of 1,269 hours a year—almost 10 full weeks!  What if you could get almost a third of that time back (395 hours!)? And see 34% higher employee performance? Imagine what else you could do or what else you could focus on. Imagine devel...

EP 46 TMC: Fear of Delegation the Mindset 29.01.2020

Lets begin to ask why we or others do and don't delegate. Perhaps you have burned or let down in the past (well perhaps you didn't delegate effectively or in it entirety from the start - that's another YMC topic) or do you feel guilty? What is the real reason you aren't or don't delegate. On top of that - why do you say yes to everything or "I've got that" is a normal response for you. It may star...

EP 45 YMC: Are you wasting your training dollars? 28.01.2020

How deliberate are you with your training and development focus and spending. Are you developing your team towards needed competencies, delivered to their motivation needs and styles, tied back to the characteristic needs of the job, designed to achieve the strategies, aligned to the mission, vision, values and culture statements? If not, cancel that up coming training, hit pause and come back to...

Ep44YMC: Trends 27.01.2020

Tracking your trends and those of your team allows you to capitalize on your success or adjust before you lose traction. Are you looking at your trends? #CultureMatters and it starts with people.

Ep 43 YMC: Develop Your Leadership Momentum 24.01.2020

Developing a team member or group to become more agile in their 'self' competencies can cause detours in your vision. Remember to first seek and understand an individuals personality and behavioral hardwiring before you begin to train and drive to increase their momentum, especially with competencies such as self-development, self-regulation, self-awareness, self-directed and then moving into mana...

EP 42 YMC: Assessment: Validation, Reliability, Scientifically Proven 22.01.2020

On today's #YourMorningCommute I discuss behavioral & cognitive assessments. How are you using them? Are they adding value? Are they first and foremost scientifically proven, validated and reliable? Can they help your execute your business objectives and achieve the results you seek? Do they help you from hire and selection, into the interview process, on boarding, training, engagement, retent...

EP41 YMC: Noise is All Around You, How are You Filtering It 21.01.2020

There is so much noise around us on the daily now. How do you keep it a bay to stay focused? Are you a part of the noise in a good way or creating unnecessary noise for those around you. Today is a mindset piece to being more intentional about how you filter and/or add to the noise. #CultureMatters 

Ep 40 YMC: 7 Tips to Aid in Your Sphere of Influence 17.01.2020

Who is within your sphere of influence? If you are a CEO, you have an internal audience (your employees) and an external audience (customers, vendors, board members, the public). If you are an HR director, you also have a sphere of influence. Your sphere includes your department colleagues, company employees and professional colleagues outside the company. How can you positively influence these pe...

Ep 39 YMC: Reset Your Mindset and Reframe How Others Come To You With Problems 16.01.2020

Do you find yourself drained with others coming to you with problems? Start with reframing your mind and remember you are their leader, mentor, guide, developer - it's up to you to pivot your behavior to them, not the other way around. Help them by reframing how they come to you with problems with these 3 steps - listen to today's podcast for more. #YourMorningCommute #CultureMatters 

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