Shelley Smith

Your Morning Commute

Business EN ↓ 583 episodes

Tune in Monday - Friday to listen to YOUR MORNING COMMUTE. The only podcast providing executives straight talk about all things workplace culture because culture is never built in a day. It’s built every day. This is Shelley Smith, the culture curator and CEO of Premier Rapport where culture matters. If you want to connect with me keep listening and come join the conversation as a culture curator member or get professionally certified as a culture curator. Find out more at premierrapport.com. Now let’s get through today’s traffic jam together.

Author

Shelley Smith

Category

Business

Podcast website

www.premierrapport.com

Latest episode

Aug 8, 2024

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Episodes

Ep 113 YMC: Continue Leveraging Your Remote Workforce 19.05.2020

As the massive shift of remote work and some re-entry continues, it’s only human to feel uncertain about the impact this change has on managing and keeping your teams engaged.  Ensuring your are balancing your managing and leading styles. Today I ask you? - How are you keeping your team engaged and performing? - How are you keeping a track on your team's pulse and morale? - How are you having...

Ep 112 YMC: What are you company philosophies? 18.05.2020

What are your company philosophies around training, recruiting, on-boarding, innovation, development, collaboration, trust, problem solving and the list goes on.  Can your team quote them?  Is your team living them? A company philosophy is “The way we do things around here.” In a conventional sense, company philosophy stands for the basic beliefs that people in the business are expected...

Ep 111 YMC: What is on the other side of the curve for you and your team? 15.05.2020

What's on the other side of your curve? Yesterday I was reminded of the Pot Roast story...listen in for more. #CultureMatters

Ep 110 YMC: 5 Common Areas that Cause Conflict at Work 12.05.2020

Potential conflict is all around us if we allow it to creep in. Conflict at work often stems from 1 or all 5 of these areas. Deeply impacting what right looks like inside your company culture - shared vision - shared purpose, creating a sense of belonging. 1. Differences in Values 2. Differences in Expectations and Desired Outcomes 3. Differences in Trust, Mindsets, Communication 4. Differences in...

Ep 109 YMC: How Do You Create a High Performance Culture? 11.05.2020

How Do You Create a High Performance Culture? 1. ANALYZE : Get a Clear Picture of Your Current and Desired Culture First you need a clear picture of your current culture in terms of organizational health (the values and behavioral norms) and strategic alignment (the degree to which your culture helps or hinders strategy execution). Your culture inquiry should highlight the strengths to reinforce a...

Ep 108 YMC: Repairs are costly 08.05.2020

The cost of repairing your culture is more than defining, building and maintaining it on the daily. Where are you spending your time, money and energy? Don't fall into the traps of recessions past and repeat mistakes. Bring forward the learnings and ditch the past.

Ep 107 YMC: Are you Protecting your Investment: Your Employee 07.05.2020

Are you protecting your investment? I am not talking stocks and bonds - I am talking about your team members. I am talking about your continued - redefined - pivoted - realigned training and development. Over the next couple of days we will further unpack this and come up with options. Don't fall into the 2006-2008 trap all over again and ten years later feel the cuts and leaks costing more in rep...

Ep 106 YMC: Furlough communication and return to work updates 06.05.2020

On today's episode of #YourMorningCommute some thoughts and or reminders around two questions. 1. How should employers remain in touch with employees during an extended furlough? 2. When a furlough is coming to an end, how should an employer ease the transition back into the workplace for employees?

Ep 105 YMC: Forecasting the Curve vs. Flattening the Curve - language part 6 05.05.2020

Flattening the curve seems to be a part of our normal language now - let's flip this into business where there are many curves on the daily. The secret to successfully navigating curves that can become crises is to anticipate and plan for them. #culturematters 

Ep 104 YMC: Transparency vs Social Distancing - language part 5 04.05.2020

Language shift or repurpose number 5 - The purpose of social distancing is to prevent the spread of disease. Transparency in business prevents the spread of negativity, rumors, low employee morale, lost productivity, and so much more. Listen in to today's quick #YourMorningCommute.

Ep 103 YMC: Multiplier vs Super-spreader - language part 4 01.05.2020

Language shift part 4 - In business, a multiplier is a leader who helps others grow. Listen in for more around embracing a new term in a different way multiplier vs super-spreader. Who are your super-spreaders and multipliers?

Ep 102 YMC: Tracing Success, Community Success vs Contract Tracing and Community Spread - language part 3 30.04.2020

Tracing Success vs Contact Tracing Community Success vs. Community Spread Part 3 of our language shift - therefore our mindset shift in our new reality

Ep 101 YMC: Lessons learned vs diagnosing cases - language shift part 2 29.04.2020

Continuing to shift our language part 2 - Look at the crisis as a mirror that reveals the strengths, weaknesses, opportunities and threats of doing business the "normal" way. Defining and maintaining your culture daily keeps you from going into repairing mode. Repairs are far more costly.

Ep 100 YMC: Part 1 Language Shift: Indexing 28.04.2020

In this 6 part series I begin to unpack and shift COVID-19 new language. My intent it to further help you improve your workplace culture upon re-entry by rethinking some of the COVID-19 language that has begun to paralyze many along the way. Today in part 1, we discuss Index Case into Index Communication, Training, Shared leadership or Innovation. Plus Index Employee vs. Index Patient or Patient Z...

Ep 99 YMC: Work is complicated 22.04.2020

Let's call it - work is more and more complicated right now - but it doesn't have to be. Keeping your day focused and simple for your team to consume is the name of the game we are playing right now. How you bob and weave is critical. Are you a manager rising to the occasion as a strong crisis LEADER or pulling further back into trying to manage the day or the week?

Ep 98 YMC: 5 Sources of Change Influence 21.04.2020

Change is hard...it's happening so rapidly now...how do we keep up or adjust? Listen today's 99th episode of #YourMorningCommute for more around loving what you hate, doing what you can't, turning foe into friend, inverting short term for long term, control your environment. #culturematters #changetransformation

Ep 97 YMC: What 'ing' are you in? 20.04.2020

What action are in and are you doing it intentionally?  Relaxing Reflecting Freezing Watching Waiting Pivoting Maneuvering Doing

EP 96 YMC: Celebrate your successes & give some shoutouts today 17.04.2020

It's shoutout day.  Celebrate your wins, your victories, your successes, your team, your organization, your vendors, your strategic partners - share and shout it loud. 

Ep 95 YMC: Culture is Like Concrete 16.04.2020

Catch and fix problems early. Any good leader knows you need to fix problems when they’re small. They’re less expensive and easier to fix then. No one’s feelings get hurt. And the fix is much easier than if it’s snowballed.   When it comes to culture as a company grows, this is especially important.   Culture is like concrete.  When it is first laid out, it is malleable and can take...

Ep 94 YMC: Re-entry Phase Prep & FAQs 15.04.2020

For weeks now, we talked about not only the survival mode, but stabilization mode that will lead you, us into the re-entry phase of each of our organizations and community. How are you preparing the list for re-entry? Are you phasing the team back in? Have your started creating and answering commonly asked questions? There is no better time than the present to look forward and prepare. #CultureMat...

Ep 93 YMC: Silence Is Not Golden 14.04.2020

Silence is not golden at all right now. It is better to say you don't know how to answer questions right now instead of saying nothing. You are doing far more harm than good. The less your communicate, the deeper hole you are placing your company in when re-entry starts. You are further dis-engaging your workforce intentionally by remaining silent. Trust is built on communication, transparency, em...

Ep 92 YMC: Great Leaders Do These 6 Things 13.04.2020

Great leaders are among us; they are all around us. They rise from the crisis and the chaos. They have a clear vision, even now. They know how to include their team, at all levels. Their actions are aligned with their words. They share in leadership vision, decisions, pivots, and more. They give feedback that aids, develops and increases momentum. Lastly, they inspire when you are down or when you...

Ep 91 YMC: Creative and Intentional Training 09.04.2020

A recent study reveals 52% of employees are misaligned to the company business strategies, goals, culture, behavioral fits and overall outcomes. On today's 92nd episode of #YourMorningCommute I challenge you to pull together intentional training in 20 minutes bites to further build rapport with in your team, with your new hires, and capture training in ways you never thought of before. #DontStopTr...

Ep 90 YMC: The New Normal Now & Future 08.04.2020

On this 91st episode of the #YourMorningCommute I talk about your new perfect day - now and in the future. There are lots of conversations about the new normal but what does that mean for you NOW, your team, and your company in the FUTURE? How are you #intentionally re-defining it, re-constructing it, re-envisioning it? Are you documenting it? There is no better day then today. If not now, then wh...

Ep 89 YMC: Dominance Extraversion Patience Formality Hardwiring & Motivation 07.04.2020

Let's talk motivation today and our individual behavioral hardwiring as well as those of our team members. Today #YourMorningCommute provides some tips and or reminders of what motivates us differently to ensure we (you) are leaning into each team member and their needs successfully. Example: some of your checkins, on the daily, may be suffocating your team members.  #culturematters #predicti...

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