Shelley Smith

Your Morning Commute

Business EN ↓ 583 episodes

Tune in Monday - Friday to listen to YOUR MORNING COMMUTE. The only podcast providing executives straight talk about all things workplace culture because culture is never built in a day. It’s built every day. This is Shelley Smith, the culture curator and CEO of Premier Rapport where culture matters. If you want to connect with me keep listening and come join the conversation as a culture curator member or get professionally certified as a culture curator. Find out more at premierrapport.com. Now let’s get through today’s traffic jam together.

Author

Shelley Smith

Category

Business

Podcast website

www.premierrapport.com

Latest episode

Aug 8, 2024

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Episodes

Ep 187 YMC: The Value of Agendas 14.09.2020

One part of being a respectful team member and certainly leader is setting agendas for ALL meetings. Let's face it, it is easy to get off track without them. It is easy to feel like your time is being taken away from you when you don't know what the meeting on your calendar is about. Be respectful both ways - when asking others to meet - be clear on why you are meeting and what you are trying to a...

Ep 186 YMC: Adapting Your Virtual Leadership 11.09.2020

How are you / have you adapted your virtual leadership style? I am not asking what you need to do today but rather how are you doing them differently?

Ep 185 YMC: Best Leadership Development Goals Every Leader Should Have 09.09.2020

Today on #YourMorningCommute I answer the following four questions. Why is it important for business owners to have strong leadership skills? How do you write a leadership development goal? What are the best leadership development goals every leader should have? What else should a business leader know about leadership development goals.

Ep 184 YMC: Succession Planning Starts with Your Open Jobs 08.09.2020

Succession planning should always be done proactively vs. waiting for a role to be open or someone announces their retirement. Meaning it starts from the moment you create a new role, even before you post it. Clarity on your needs now and a look into the future helps you further define the role, the culture fit, the workforce planning itself. Needs. Defined role now. Future role growth. Job charac...

Ep 183 YMC: Career Paths Strengthen Your Culture 04.09.2020

As a leader, do you have the courage to create intentional career paths for your employees?  Do you see the correlation of career paths to deeper engagement, strong retention, high levels of effectiveness - leading to higher performing teams - THAT - create increased sales and bottom line profits - ALL while further defining, building and marketing your workplace culture? On today's #YourMorn...

Ep 182 YMC: 5 Priorities Managers Should Do 03.09.2020

On today's 182nd #YourMorningCommute we discuss five priorities managers must have as a "priority" to keep themselves and their teams on track. Refine your communication skills  How are you measuring success as you balance empathy and accountability Set professional development goals (brain food) Forward feedback  Gratitude, reward and recognition for the right behaviors

Ep 181 YMC: Workplace culture is more than people getting along 01.09.2020

Today's 181st episode puts a wrap on five misconceptions around workplace culture. 4th misconception - Culture is simply about people getting along. 5th misconception - Once a strong culture is in place, it will take care of itself. Remember a strong culture creates a stronger sense of purpose and employee commitment verses compliance. It enhances trust and cooperation, higher levels of respect ar...

Ep 180 YMC: Workplace Cultures Impact on the Bottom Line 01.09.2020

On the 180th episode of #YourMorningCommute I further unpack 3 of 5 biggest workplace culture misconceptions. Only large companies need to worry about their workplace culture - THAT'S A BIG WRONG!!!! Culture happens organically. Sometimes it works, and other times it doesn't. - YOU GET WHAT YOU PLAN FOR or DON'T IN THIS CASE Culture is a touchy-feely concept that doesn't impact the bottom line sig...

Ep 179 YMC: 5 Common Misconceptions on Workplace Culture 31.08.2020

Your organizational culture impacts every aspect of your business, from employee productivity and engagement to r etention and growth. Establishing a healthy environment for employee and organizational growth is crucial, and it can be costly if not taken seriously. Culture can help leaders achieve goals and objectives, but it can also create obstacles that prevent employees from doing their best w...

Ep 178 YMC: Commitment vs Complaint 28.08.2020

Are you truly committed to the work you are doing - on the daily - function to function - task to task? Are you truly committed to the work environment you are in and can absolutely make an impact if you commit or are you just complaint and perhaps even a bystander.  Have you made a choice to be in it to win it or just obeying and going through the motions? Everyone one of us can make an impa...

Ep 178 YMC: Bad Hires Cost Money, Morale, Company Culture 27.08.2020

Bad hires cost more than just money. On average every article and research document you will read, lists the cost at a minimum of 30% of the positions annual salary. But there is far more than that - lowers morale, lowers engagement, big impact on the workplace culture  AND More often than not, the poor hiring decision leads to managers keeping that bad hire longer than they should - costing...

Ep 177 YMC: The Coach Inside of You 26.08.2020

How much time do you give to your team, as a coach? How receptive are you being coached yourself, as a leader, leading by example and being open to others ideas, thoughts, opinions, actions, to achieve even greater results. Do you approach your day, that you are there to ultimately make it about other people?  What kind of coaching environment is embraced in your workplace culture?

Ep 176 YMC: Team Values and Building Trust 25.08.2020

On today's #YourMorningCommute we continue our focus on building trust. These ideals may not come about easily or quickly. But the sooner you take steps to identify areas of distrust, the sooner you can address them. When team members doubt one another, tensions can rise, communication tends to falter, and work slips through the cracks. This doesn’t exactly make for a conducive work environment. 4...

Ep 175 YMC: 4 Ways to Deepen Employee Trust 24.08.2020

Creating that sense of belonging is only possible through a proactive cultivation of workplace trust. #Trust isn’t a soft concept. Trust is the fabric of a healthy culture, and it has real economic value. To build trust, you have to start from a place of openness. It's easy to extend the olive branch in tight communities with shared values or in friendly social circles. But today, the key cha...

Ep 174 YMC: Toxic Leadership: 9 Ways to Manage It From Happening 21.08.2020

Harmful leadership has been described as abusive, tyrannical, destructive, bullying, unethical, or toxic. Examples of toxic leader behaviors can include unfairly criticizing an employee’s performance, taking credit for an employee’s idea, or humiliating employees in front of their colleagues. Toxic leadership can involve passive acts such as failing to protect a subordinate’s welfare, or fail...

Ep 173 YMC: Revenue, Retention, Reputation 20.08.2020

The world is changing. The workforce is in constant motion. And the key to a successful, sustainable company is employee retention. Your people are your most valuable asset, and when you invest in all stages of the employee lifecycle, you not only improve the employee experience, but also influence your company’s revenue, retention, and reputation. #CultureMatters #CulturePlaybook

Ep 172 YMC: Continuing to Define and Maintain Culture in these Remote Times 19.08.2020

Was your culture established in a office and now everyone remains remote? If so, listen to today's quick #YourMorningCommute to redefine what 'right' looks like with today's continued remote workforce.  There isn't a one size fits all answer. You must define and know your values, remain transparent and align you people and business strategies. How are you prioritizing stability and change? Ho...

Ep 171 YMC: Leadership Advice 18.08.2020

Schools back in - on today's #YourMorningCommute - some advice to check in on your team - how is this impacting them? Making sure you are communicating, providing respect and reinforcing your support, granting intentional flexibility to reach the common desired outcomes.

Ep 170 YMC: Empathy isn't just a buzzword 17.08.2020

Empathy - you either have it, don't get it, fight against it or lean in knowing it's more than just an emotional thing. Empathy isn't just a buzzword it is a fundamental part of today's leadership model, customer centric, employee centric, service centric culture - the  must have competency - attribute. How is your empathy showing up? How are you developing your culture around empathy? How ar...

Ep 169 YMC: Ellen Where Are You? 13.08.2020

Silence is not golden when you are defining, building and marketing your workplace culture. Building a brand, building an image, increasing top lines sales and bottom line profit. As an owner, leader, executive, and team player do you know what you are protecting, delivering on, promising to deliver on, do others see your protecting and delivering consistently?  If you don't stand up and poin...

Ep 168 YMC: 5 Ways to Build Trust on Your TEAM 12.08.2020

Trust can be such an easily misunderstood, deep meaningful word; and the quickest way to derail the performance of a team. How would you rate yourself and your team members? Being vulnerable Following through Seeking to understand Explaining the Why on your requests Getting to know your team members

Ep 167 YMC: Effective Ways Leaders Establish Priorities 11.08.2020

So much to do, with so little time...have you ever said that or thought that? Well, it could be you are overloading your day and your teams days with the wrong stuff, 'tasks', lists. How often are you intentional about reviewing your own priorities, let alone your teams to ensure you are all working in the aligned fashion to meet your objectives?

Ep 166 YMC: Brain Food Building New Skills 20 minutes at a time 10.08.2020

I call it brain food - dedicating at least 20 minutes a week to specific new skills research, learning, and applicability.  Do it yourself, get your team involved...if continued development is a core value, this is an easy way to be consistent inside of your workplace culture.

Ep 165 YMC: Preparing for a solid crisis management plan 07.08.2020

On the daily crisis seem to be popping up...how can you plan...are you planning? Listen to today's #YourMorningCommute for some proactive tips and approaches to crisis 'preparedness' 

Ep 164 YMC: Do you toggle with grace; what would you do 05.08.2020

How do you toggle, innovate, pivot on a dime with grace? In the myst of a tropical storm that moves like a hurricane, in the middle of a pandemic and so much more... Do you focus on what you can do vs. can't do? Are you able to move through your obstacles and show resiliency to your team with grace. Looking over the mountain to see what could be on the other side. Listen to todays morning commute...

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