World at Work

"Many leaders want to be great but often misunderstand the difference between management and leadership." Treating people well isn't rocket science, but it requires intention and genuine care. As Lee put it, leadership is about guiding people to better outcomes through effective teaching and support. Read the blog for more on how to create a magical culture in your business.  Notable Moments 05:08...

"A fractional professional has the experience, knowledge, or subject matter expertise to know how to get you out of that rut and to actually make impact instead of spinning your tires." Fractional work has the potential to transform businesses of all sizes. It is a game-changer, especially for small to mid-sized organizations that need high-level expertise without the full-time commitment. This ep...

"If you hire the right people, they are going to want to be part of your brand. But make no mistake, having your critical actions in place when they get onboarded is vital." Clarity and consistency in your company's values can transform your organization. When we started implementing critical actions at Best Culture Solutions, we faced some resistance. However, after rolling out our critical actio...

"Suspend an expectation that there's going to be a transaction. You don't know where it's going to go." Networking does not have to feel icky. Unfortunately many people see networking the way Kathi Brewer-Gouthro once did. When she first had to dive into networking,  she felt stuck in a "rigorously unproductive" mindset. Networking always seemed to focus on schmoozing, which felt unnecessary and u...

"You cannot allow the important decision that you're about to make get hijacked by somebody else's agenda." Notable Moments 01:02 Being strategic when choosing references for job applications. 05:29 Use references to verify professional history objectively. 06:40 Subjective questions risk skewed, unobjective performance evaluations. 11:22 Proper interviewing prevents agenda-driven hiring mistakes....

"The same time that you're the captain of the ship, you also have to be a good Lieutenant. And that is listening to the command of others that may or may not be on the ship." Leadership journeys are a mix of leading and following. It is incredibly important to be adaptable. Donald Forgione pushed pause on his podcast, Tailgate Talks, to join for a conversation about the true essence of leadership....

"Psychological safety is paramount to creating a high performing team and getting the most out of your experiences with that team." Notable Moments 01:02 Surveys can reveal blind spots, improve processes, bolster safety. 04:04 Psychological safety builds high-performing, trusting teams. 09:47 Leader's mindset key; feedback aggregated confidentially. 11:22 Gather actionable feedback, ensure transpa...

"When you set up a performance management system and set up those goals, do it collaboratively. Otherwise, it's going to be very hard to get buy-in from the employees and team members involved if they weren't part of it to begin with." Organizations that are defining their culture need to be careful with the ways they operationalize it. One of the slippery slopes leaders run into is integrating cu...

"Onboarding is your biggest best opportunity to make a first impression and set people on the right path as far as what your shared beliefs, values, and behaviors are. Notable Moments 01:03 Leader discovers differing views on company culture. 04:54 Onboarding is crucial for setting shared values. 08:41 Clarify values for effective leadership and hiring. 12:02 Align customer service with principles...

"It's a big mistake for any employer to think that they could cut corners by hiring someone with experience." Building the perfect team takes time. You can save some time though by making sure to avoid a common hiring pitfall.  When I first started coaching hiring managers through Best Culture Solutions, the goal was to transform traditional hiring practices and cultivate winning cultures. But the...

"Remember, in that interview process you may want the job, but they want to hire you." Notable Moments 01:32 Creating clarity in the interview process 03:31 Identify who is going to be in the room 04:13 Know their objectives  05:27 Understand your objectives 07:52 Desired next steps 11:11 Managing risk in new situations Effective communication can set you apart in any interview process. Best Cultu...

"Go out and do the work on your own to figure your stuff out. Don't expect somebody else to figure your stuff out for you." If you're feeling stuck in your job search, don't give up. Get clarity. Navigating your career path can sometimes feel like an endless maze with no exit in sight. It's that overwhelming moment when you think, "I need a change, but where do I even start?" That's where clarity...

"Hiring people right is probably the most important thing that you do. The next most important thing that you do is training people right." Key Moments 00:57 Hiring and training are crucial for success. 05:28 Effective organizations have purpose beyond rules. 07:56 Employees need context and understanding for engagement. 11:20 Sell peace of mind beyond the product. 17:36 Online learning needs hear...

"While I know that the experience will be different, I also know a little bit about what I can expect from the company and what their values are and what they're striving towards, and those are things that I am interested in." Key Moments 01:17 Changes between organizations are not uncommon. 05:50 Familiarity with industry, connections, and leadership changes can help transition. 09:27 Be cautious...

"Highlight transferable skills on your resume instead of just focusing on titles. Sometimes, the right fit comes from skills, not a matching job title." Key Moments 00:37 Importance of Job Titles 01:27 Creative Job Titles in Modern Businesses 04:18 The Challenge of Matching Job Roles 07:41 Acknowledging Scarcity Mindset 12:14 Advocating for your Professional Identity Connect with Tim and his team:...

"People are more and more aware of the the need to take care of mental health. And yet they're still intensely afraid and fearful of actually taking those actions." Connect with Tim and his team: Website: https://bestculturesolutions.ca/ LinkedIn: Best Culture Solutions, Inc Instagram: @best.culture.solutions   Email:  tim@bestculturesolutions.ca Change is inevitable, yet it can often bring about...

" It's important to say it. It's also important to tell the story behind it." Key Moments 01:32 Leverage Achievements When Job Searching 03:50 Emphasize Recognition and Volunteering on your Resume 05:48 The Power of Storytelling in Job Applications 10:20 The Impact of Early Achievements 11:35 Sharing Achievements Without Bragging Connect with Tim and his team: Website: https://bestculturesolutions...

"Block out things in your calendar now to get to the life you want, instead of just waiting for it to come to you or waiting to see what it's going to be." Key Moments 00:00 Forced pause allows reflection on work-life balance 03:25 Establishing processes in new business takes time 09:01 Overcommitting leds to losing focus and control 10:31 Challenges transitioning from entrepreneurship to employee...

"Successful people aren't afraid to share their credit." Key Moments 01:40 LinkedIn Perspectives on High Performing Employees :38 Employee and Leadership Perspectives on Side Hustles 08:44 Focusing on Outcomes over KPI's 11:23 Email Misuse and the Impact on Communication 14:02 Balancing Humility with Sharing Accomplishments Connect with Tim and his team: Website: https://bestculturesolutions.ca/ L...

"The number one indicator of whether or not somebody is going to be a high achiever in any role is whether or not they are motivated for that role." Key Moments 02:13 Hockey team GM selection highlights passion over management experience. 04:39 Inexperience doesn't predict success; motivation does. 06:33 High achievers have skills, attitude, and passion. 10:00 Why clear communication is vital; ign...

"Using a brand script before you approach the person then get very clear about how this is going to help them, how it's going to help the business, and how it will help your relationship." Key Moments 01:37 The need for courage and vulnerability when facing difficult conversations. 05:21 Importance of asking questions for clarity. 08:42 Reflect before addressing perceived conflicts and take respon...

"We got 4 or 5 days worth of work done in one meeting that would've had to be spread across several virtual meetings." Key Moments 01:02 In-person collaboration holds valuable advantages post-pandemic. 03:55 In-person meetings foster productivity and quality. 07:26 In-person connections deepen engagement and quality. 11:27 In-person meetings are crucial for complex plans. 16:25 Remote support enha...

"If you're in the moment of crisis, this is the one time where people are going to be looking to you to take charge and provide direction." Key Moments 00:00 Threatened by wildfire prompts conversation on crisis management 06:26 Tabletop exercises simulate and improve emergency responses. 09:35 Involving people in decision-making is important for effective action and crisis readiness. 12:04 Plan a...

"The reality is that if you're not feeling imposter syndrome, then you might actually be doing something wrong." Key Moments 03:27 Value of embracing unconventional career shifts 06:23 Understanding imposter syndrome and unlocking potential 09:29 Healthy discomfort with imposter syndrome 12:14 Others may see your potential before you do 14:52 Overcoming self-doubt Connect with Tim and his team: We...

" If termination occurs consider it as your opportunity to dig into what it is you loved about that role, what you loved about the organization, and then move forward taking a chance on something new." Key Moments 01:07 Changing perceptions about termination and its impact. 03:58 Good leadership prevents surprise, but the reality is still shocking. 06:40 Accept the situation with grace, while call...